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Utility Billing Manager Jobs in Delaware (NOW HIRING)

Cityofvancouver

Senior Accounting Clerk

Newark, DE · On-site

$21.25 - $26.50/hr

Responsible for all aspects of utility billing, cash management, daily reconciling of utility account transactions and the handling and processing of collections for delinquent accounts to ensure ...

City of Vancouver

Senior Accounting Clerk

Newark, DE · On-site

$21.25 - $26.50/hr

Responsible for all aspects of utility billing, cash management, daily reconciling of utility account transactions and the handling and processing of collections for delinquent accounts to ensure ...

Chesapeake

SAP Business Analyst III - Finance

Newark, DE · On-site

$44.35 - $73.92/hr

... utility billing, customer information systems, vendor management, and third party financial applications. What you'll be working on: * Configure SAP FICO modules, including General Ledger (GL ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE · On-site

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE · On-site

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE · On-site

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

MasTec Utility Services

Engineer

Dover, DE · On-site

$82K - $109K/yr

Work with complex CAD software to draft products and specialized equipment to create utility ... Excellent organizational, time management, and communication skills as well as the ability to adapt ...

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Utility Billing Manager information

What does a Utility Billing Manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by Utility Billing Managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Utility Billing Manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Delaware? For Utility Billing Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Delaware look for? The top searched job categories for Utility Billing Manager jobs in Delaware are:
What cities in Delaware are hiring for Utility Billing Manager jobs? Cities in Delaware with the most Utility Billing Manager job openings:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Delaware as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 87% In-person, 2% Hybrid, and 11% Remote job distribution.
SAP Business Analyst III - Finance

SAP Business Analyst III - Finance

Chesapeake Utilities

Dover, DE • On-site

$92K - $153K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Chesapeake Utilities rating

6.1

Company rating: 6.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

SAP Business Analyst III - Finance

Hybrid - work onsite 2 days per week at Newark DE, Dover DE, or Yulee FL office

Travel as necessary for project needs

Your role in our success: 

The Senior SAP Finance Business Analyst is responsible for the configuration, support, enhancement, and integration of SAP S/4HANA Finance solutions, with a primary focus on SAP FI/CO and related financial applications. This role partners with Finance, IT, and business stakeholders to deliver reliable financial processes, support system implementations and upgrades, and drive continuous improvement initiatives across the organization. The position provides expertise in General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Treasury, Banking, and financial reporting while supporting integrations with utility billing, customer information systems, vendor management, and third
party financial applications.

What you'll be working on:

  • Configure SAP FICO modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Internal Orders, and Profit Center Accounting.
  • Leverage strong SAP FICO expertise across AP, AR, Tax, Fixed Assets, Treasury, and Banking functions.
  • Support SAP Group Reporting and consolidation activities; experience with SAC Group Reporting is preferred.
  • Apply working knowledge of cost center accounting, including primary and secondary cost elements, activity allocations, and CO actuals.
  • Contribute to S/4HANA Finance workstreams within transformation programs, including CIS and Billing system integrations.
  • Collaborate with cross-functional teams across Finance, IT, and Operations to ensure seamless data flow and alignment.
  • Execute and document configuration unit testing, system integration testing (SIT), and user acceptance testing (UAT).
  • Work with Vendor Invoice Management (VIM) or Procure-to-Pay (P2P) solutions, including configuration, support, and integration with SAP FI/CO modules.
  • Support month-end close activities using Advanced Financial Close (AFC preferred), including reconciliations and financial reporting validation.
  • Assist with post-go-live stabilization, ticket resolution, and continuous improvement initiatives.
  • Support FERC accounting structures and allocation setups.
  • Enable SAP S/4HANA integration with Concur.
  • Provide support for FICA implementations for utility customers.

Who you are:

  • Bachelor’s degree in Computer Science, Information Systems, Finance, Accounting, or a related field with a strong IT background
  • 5–7 years of hands-on SAP FICO configuration and support experience
  • 1–2 years of experience with FICA.
  • At least 1 full lifecycle SAP implementation (S/4HANA preferred).
  • Working knowledge of SAP S/4HANA Finance (FICO and FICA).
  • Familiarity with third-party tools (e.g., Blackline, PowerPlan, Utilities International) for reconciliation and financial operations.
  • SAP FI-CA (Contract Accounts Receivable).
  • Basic to working knowledge of SAP FI-CA as used in Utilities, insurance, or telecommunications industries.
  • Familiarity with FI-CA master data concepts: business partners, contract accounts, and contract objects.
  • Understanding of FI-CA posting logic, open item management, and clearing differences from standard FI-AR.
  • Exposure to FI-CA integration with IS-U billing, invoicing, and payment processing is a plus.
  • Strong analytical and problem-solving skills with attention to detail.
  • Clear written and verbal communication — able to translate technical config into business-friendly language.
  • Comfortable working in Agile/Scrum delivery environments with sprint-based work cycles.
  • Team player who can work independently on assigned workstreams and escalate blockers proactively.

What's in it for you?

Joining the CUC team will get you:

  • Flexible work arrangement
  • Competitive base salary
  • Fantastic opportunities for career growth
  • Cooperative, supportive and empowered team atmosphere
  • Annual bonus and salary increase opportunities
  • Monthly recognition events
  • Endless wellness initiatives and community events
  • Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition
    reimbursement, compensated volunteer hours and MORE!
  • Paid time off, holidays and a separate bank of sick time

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com.

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