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Utility Billing Clerk Jobs (NOW HIRING)

Village of East Troy

Utility Clerk

East Troy, WI · On-site

$22.57 - $25.16/hr

The Village of East Troy is seeking a full-time Utility Clerk who will manage water and sewer billing, maintain utility records, assist with reporting, support the Village's website and social media ...

GovernmentJobs.com

Principal Clerk

Northampton, MA · On-site

$22.30 - $28.59/hr

Principal Account Clerk One (1) Full-time Vacancy: 40 Hours per week Schedule: Monday through ... Processes utility bills for residents, commercial users and property owners; processes fees related ...

Agupdate

City Treasurer

Battle Creek, MI · On-site

This position manages municipal funds, investments, financial reporting, payroll, and utility billing in compliance with Nebraska statutes, working closely with the City Clerk. Requirements * 2-3 ...

Area Temps

Accounts Payable Clerk

Cleveland, OH · On-site

$24/hr

A management company is seeking an Accounts Payable Clerk to pay utility bills, post receipts, and work in Yardi Software. Work hours are Monday through Friday from 8 a.m. to 5 p.m. Job Requirements ...

Vermont League of Cities and Towns

WI · On-site

Key Responsibilities The City Clerk/Treasurer is responsible for the accurate and timely ... Tax or utility billing. * Accounts payable and accounts receivable. * Grant tracking and ...

HR Synergy

Water Utilities Clerk

Milford, NH · On-site

$25 - $27/hr

... Water Utilities Clerk to process and maintain all Water & Sewer customer accounts, Water Meter ... Processes and tracks water & sewer billings. Performs administrative functions for Foreman-Water ...

HR Synergy LLC

Water Utilities Clerk

Milford, NH · On-site

... Water Utilities Clerk to process and maintain all Water & Sewer customer accounts, Water Meter ... Processes and tracks water & sewer billings. Performs administrative functions for Foreman-Water ...

City of Battle Creek

City Treasurer

Battle Creek, NE

This position manages municipal funds, investments, financial reporting, payroll, and utility billing in compliance with Nebraska statutes, working closely with the City Clerk. Requirements: 23 years ...

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Utility Billing Clerk information

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How much do utility billing clerk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for utility billing clerk in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What does a utility billing clerk do?

A Utility Billing Clerk is responsible for preparing and processing bills for utility services such as water, electricity, or gas. They maintain customer accounts, calculate usage charges, issue invoices, and process payments. The role often includes responding to customer inquiries, resolving billing discrepancies, and ensuring accurate record-keeping. Utility Billing Clerks play a key role in ensuring that billing operations run smoothly and that customers are billed correctly and on time.

What are the key skills and qualifications needed to thrive as a utility billing clerk, and why are they important?

To thrive as a Utility Billing Clerk, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and basic accounting systems is typically required. Excellent organizational skills, customer service orientation, and effective communication are valuable soft skills in this role. These capabilities ensure accurate billing, timely issue resolution, and positive customer interactions, all of which are critical for effective utility operations.

What are some common challenges utility billing clerks face when dealing with customer accounts?

Utility Billing Clerks often encounter challenges such as resolving billing discrepancies, handling customer complaints regarding bill accuracy, and managing account adjustments due to service changes or outages. They must balance accuracy with efficiency while maintaining a positive rapport with customers. Additionally, clerks frequently collaborate with field technicians and customer service teams to ensure all account information is up-to-date and disputes are resolved promptly.

What is the difference between Utility Billing Clerk vs Customer Service Representative?

AspectUtility Billing ClerkCustomer Service Representative
Primary RoleProcesses utility bills, maintains billing records, and handles paymentsAssists customers with inquiries, complaints, and service issues
Required SkillsData entry, billing software, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice setting, utility company or municipal officeOffice or call center, various industries
Common CertificationsNone required but familiarity with billing software helpfulNone required, customer service training beneficial

While both roles involve interacting with customers and handling administrative tasks, the Utility Billing Clerk primarily focuses on processing utility bills and managing billing records. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

Is it hard to be a utility billing clerk?

Utility billing clerks typically perform tasks such as processing payments, maintaining customer accounts, and reconciling billing data, which require attention to detail and basic computer skills. The job can involve repetitive tasks and working with financial information, but it generally does not require advanced technical skills or extensive physical effort.

What qualifications do you need to be a utility billing clerk?

A utility billing clerk typically needs a high school diploma or equivalent, strong math and computer skills, and experience with billing software or spreadsheets. Good attention to detail and customer service skills are also important for managing accounts and addressing customer inquiries.
More about Utility Billing Clerk jobs

What cities are hiring for Utility Billing Clerk jobs?

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Who are the top companies hiring for Utility Billing Clerk jobs?

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What states have the most Utility Billing Clerk jobs?

States with the most job openings for Utility Billing Clerk jobs include:

What are popular job titles related to Utility Billing Clerk jobs?

For Utility Billing Clerk jobs, the most frequently searched job titles are:

Utility Billing Clerk jobs near you
Infographic showing various Utility Billing Clerk job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 2% As Needed, 85% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

Utility Clerk

East Troy, WI • On-site

Village of East Troy
See more jobs at Village of East Troyexternal

$22.57 - $25.16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Village of East Troy is seeking a full-time Utility Clerk who will manage water and sewer billing, maintain utility records, assist with reporting, support the Village’s website and social media, and provide general clerical assistance to Administration and Public Works. Additional duties include ordering supplies, attending project meetings, and providing frontline customer service.


Full job description available at www.easttroywi.gov.


Qualifications

• High school diploma or GED

• Minimum three years’ office experience, including two years in bookkeeping, accounting, or billing (or equivalent combination of education/experience)

• Proficiency in Microsoft Office • Strong organizational and communication skills • Social media and web skills

• Preferred: Customer service experience, business writing, and familiarity interpreting regulations/policies

Compensation

Starting salary $22.57-$25.16/hour DOQ. Includes WRS pension, health/dental, life disability, vision insurance, vacation, sick leave, and holiday pay.


Timeline

Applications received by September 23 will be included in the first review. Position will remain open until filled. Final candidate will complete a background check and pre-employment drug screen.


Required Submittals

Submit a resume, cover letter, and completed Village job application (available at www.easttroywi.gov) to esuhm@easttroywi.gov.

Email preferred; mailing optional to:

Village of East Troy

Attn: Administrator

2015 Energy Drive

East Troy, WI 53120

Apply