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Utility Billing Clerk Jobs (NOW HIRING)

City of Glenpool, OK

Utility Billing Clerk

Glenpool, OK

$15 - $21.12/hr

The Utility Billing Clerk is responsible for technical/clerical position requiring the operation of a computer for a variety of functions to include utility billing and cashier. Work requires the ...

City of Glenpool, OK

Utility Billing Clerk

Glenpool, OK · On-site

$15 - $21.12/hr

The Utility Billing Clerk is responsible for technical/clerical position requiring the operation of a computer for a variety of functions to include utility billing and cashier. Work requires the ...

City of Maryville (MO)

Utility Billing Clerk

Maryville, MO · On-site

$21.88 - $29.62/hr

Calculates and prints monthly utility and final bills. Prints a monthly billing register to create ... Receipts revenues from a variety of sources - City Clerk, Public Works, Administration, Mozingo ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Robert Half

Billing Clerk

Canonsburg, PA · On-site

$19.95 - $23.10/hr

The Billing Clerk is responsible for preparing and processing accurate billing statements for municipal utility customers. This role involves coordinating with municipalities, maintaining billing ...

Robert Half

Billing Clerk

Sugar Land, TX · On-site

$16.75 - $21.50/hr

We are looking for a detail-oriented Billing Clerk to support utility billing operations for a Long-term Contract position based in Sugarland, Texas. This role focuses on producing accurate invoices ...

M. J. Electric, LLC

Billing Clerk

Iron Mountain, MI · On-site

$16.75 - $21.75/hr

... utility construction and maintenance needs. MJE values integrity, is inspired by our work, and is ... About this Role - Billing Clerk We are looking for a talented Billing Clerk who has a passion for ...

GRANTSVILLE CITY CORPORATION

Utility Clerk

Grantsville, UT · On-site

$16 - $18/hr

Utility Clerk DEPARTMENT: Administration POSITION TYPE: Part-time | Non-Exempt REPORTS TO: Finance ... Utility Billing & Financial Operations * Collects payments for utilities and other City services ...

New

Robert Half

Billing Clerk

Dover, DE · On-site

$23/hr

... and applicable utility regulations to support compliant billing practices. • Work closely with cross-functional teams to address account concerns, improve workflow efficiency, and support ...

New

City of Globe

Utility Clerk- Water Office

Globe, AZ

$33K - $37K/yr

General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION RECEIVED Works ...

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Utility Billing Clerk information

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$12

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$28

How much do utility billing clerk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for utility billing clerk in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

Is billing clerk a hard job?

A utility billing clerk's job involves processing customer payments, maintaining billing records, and ensuring accurate account management, which requires attention to detail and basic computer skills. The role can be routine but may involve handling customer inquiries and working under deadlines, making organization and communication important. Overall, it is considered an entry-level position with manageable complexity for those with clerical experience.

What is the difference between Utility Billing Clerk vs Customer Service Representative?

AspectUtility Billing ClerkCustomer Service Representative
Primary RoleProcesses utility bills, maintains billing records, and handles paymentsAssists customers with inquiries, complaints, and service issues
Required SkillsData entry, billing software, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice setting, utility company or municipal officeOffice or call center, various industries
Common CertificationsNone required but familiarity with billing software helpfulNone required, customer service training beneficial

While both roles involve interacting with customers and handling administrative tasks, the Utility Billing Clerk primarily focuses on processing utility bills and managing billing records. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Utility Billing Clerk, and why are they important?

To thrive as a Utility Billing Clerk, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and basic accounting systems is typically required. Excellent organizational skills, customer service orientation, and effective communication are valuable soft skills in this role. These capabilities ensure accurate billing, timely issue resolution, and positive customer interactions, all of which are critical for effective utility operations.

What does a Utility Billing Clerk do?

A Utility Billing Clerk is responsible for preparing and processing bills for utility services such as water, electricity, or gas. They maintain customer accounts, calculate usage charges, issue invoices, and process payments. The role often includes responding to customer inquiries, resolving billing discrepancies, and ensuring accurate record-keeping. Utility Billing Clerks play a key role in ensuring that billing operations run smoothly and that customers are billed correctly and on time.

What jobs in the US pay 300,000 a year?

Utility Billing Clerks typically do not earn $300,000 annually. High-paying jobs in the US that can reach this level include specialized roles such as surgeons, anesthesiologists, corporate executives, and certain technology or finance professionals, often requiring advanced degrees, extensive experience, and certifications. These roles usually involve significant responsibility, expertise, and long working hours.

What is the role of a utility clerk?

A utility billing clerk is responsible for processing customer utility payments, maintaining billing records, and ensuring accurate account information. They often use billing software and may handle customer inquiries related to billing issues and account status.

What are some common challenges Utility Billing Clerks face when dealing with customer accounts?

Utility Billing Clerks often encounter challenges such as resolving billing discrepancies, handling customer complaints regarding bill accuracy, and managing account adjustments due to service changes or outages. They must balance accuracy with efficiency while maintaining a positive rapport with customers. Additionally, clerks frequently collaborate with field technicians and customer service teams to ensure all account information is up-to-date and disputes are resolved promptly.

What does a billing clerk do?

A billing clerk is responsible for preparing, issuing, and managing invoices for services or products. They verify billing data, ensure accuracy, and maintain records using accounting software, often working in an office environment with attention to detail. Strong organizational and communication skills are essential for this role.
More about Utility Billing Clerk jobs
What cities are hiring for Utility Billing Clerk jobs? Cities with the most Utility Billing Clerk job openings:
Who are the top companies hiring for Utility Billing Clerk jobs? The top employers for Utility Billing Clerk jobs are:
What states have the most Utility Billing Clerk jobs? States with the most job openings for Utility Billing Clerk jobs include:
What job categories do people searching Utility Billing Clerk jobs look for? The top searched job categories for Utility Billing Clerk jobs are:
Utility Billing Clerk jobs near you
Infographic showing various Utility Billing Clerk job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

Utility Billing Clerk

City of Glenpool, OK

Glenpool, OK

$15 - $21.12/hr

Full-time

Posted 15 days ago

Job description

Department: Utility Billing

Pay Range: $15.00 - $21.12

Direct Supervisor: Utility Billing Supervisor

Experience Required: 3 years of general office/clerical work experience is required.

Minimum Education Requirements: High school diploma/GED

Supervisory Responsibility: None

Primary Work Location: Office environment

Physical requirements: Must be able to sit for 4 hours.

Certification: Possession of a valid driver’s license and must be bondable.

Job Summary: The Utility Billing Clerk is responsible for technical/clerical position requiring the operation of a computer for a variety of functions to include utility billing and cashier. Work requires the exercise of discretion and is performed with considerable independence within the framework of established policies.

Essential Job Functions

An employee in this position may be called upon to do any or all of the following essential duties:

  1. Collect and process payment from customers over the counter, through the mail, and from other collection sites.
  2. Make courtesy phone calls to customers for abnormal meter readings.
  3. Establish new customer accounts.
  4. Prepare work orders for service connections, disconnects, and meter problems.
  5. Communicate with citizens and other City employees the necessary information regarding service, complaints, and other concerns.
  6. Perform a variety of clerical duties.
  7. Communicate closely with other City Departments and the Public.
  8. Perform data input on cycle billing, meter changes, and files maintenance.
  9. Post readings into the computer and make changes as are necessary to correct accounts.
  10. Prepare an assortment of printouts as necessary for the City. Such reports include utility cutoffs, meter changes, and data analysis.
  11. Perform related tasks as required.

Essential Functions, Qualifications, Knowledge, Skills, and Abilities (KSA’s) for Employment

An employee in this class must have the following knowledge, skills, and abilities upon application:

Knowledge

  • Proper public and telephone etiquette concerning complaints and the receipt of money.
  • Modern office procedures and account posting procedures.

Skills

  • Handle stress effectively without it interfering with performance.
  • Organize, set priorities, and exercise sound independent judgment within areas of responsibility.
  • Communicate clearly and effectively, both orally and in writing.

Abilities

  • Interpret and relay instructions and directions.
  • Transfer information accurately in writing.
  • Accurately handle large sums of money.
  • Establish and maintain highly effective working relationships with other employees and the public.