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Utility Billing Clerk Jobs (NOW HIRING)

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

City of Hillsboro, TX

Utility Billing Clerk

TX · On-site

$37K/yr

Utility Billing Opening Date: 08/28/2026 General Statement of Duties To ensure accurate and efficient handling of billing, cash receipts, clerical, and customer relations services for the city ...

City of Hillsboro

Utility Billing Clerk

Hillsboro, TX

$37K/yr

General Statement of Duties To ensure accurate and efficient handling of billing, cash receipts, clerical, and customer relations services for the city's Public Works Department. Essential Duties and ...

City of Cleburne, TX

Clerk - Utility Billing

Cleburne, TX · On-site

$18.81/hr

BRIEF DESCRIPTION This position is responsible for ensuring that all clerical or accounting recordkeeping work for the Utility Billing Department is accurate and is in completed in accordance with ...

General Equipment & Supply

$41K - $45K/yr

Freight Billing Clerk Location: Simpsonville, SC Employment Type: Full-Time, Salaried Salary: $41 ... utility, industrial, and contractor markets. Our product offerings include conduit bending, cable ...

City of Umatilla, OR

Utility Clerk

Umatilla, OR · On-site

$55K - $71K/yr

N/A General Purpose The Utility Clerk performs a variety of accounting tasks involved in accounts ... Answer customer utility billing questions over the phone and in-person * Generate monthly utility ...

Grove City Borough

Utility Office Clerk

Grove City, PA · On-site

$18 - $22/hr

The Utility Office Clerk provides customer service to Borough utility customers and performs a variety of billing, payment processing, accounts receivable, administrative, and clerical duties.

City of Coweta, OK

Payroll/Finance Clerk

Coweta, OK · On-site

$43K - $49K/yr

Review utility billing calculations and postdates to ensure transactions are properly recorded and accurately reflected in the general ledger. * Reconcile all municipal bank statements to the general ...

Coweta, City of (OK)

Payroll/Finance Clerk

Coweta, OK · On-site

$43K - $49K/yr

Review utility billing calculations and postdates to ensure transactions are properly recorded and accurately reflected in the general ledger. Reconcile all municipal bank statements to the general ...

Oklahoma Municipal League, Inc.

The City Clerk/Treasurer serves as the official record keeper for the City and works closely with ... Knowledge of Oklahoma municipal laws, budgeting, payroll, utility billing, and public records ...

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How much do utility billing clerk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for utility billing clerk in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What does a utility billing clerk do?

A Utility Billing Clerk is responsible for preparing and processing bills for utility services such as water, electricity, or gas. They maintain customer accounts, calculate usage charges, issue invoices, and process payments. The role often includes responding to customer inquiries, resolving billing discrepancies, and ensuring accurate record-keeping. Utility Billing Clerks play a key role in ensuring that billing operations run smoothly and that customers are billed correctly and on time.

What are the key skills and qualifications needed to thrive as a utility billing clerk, and why are they important?

To thrive as a Utility Billing Clerk, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and basic accounting systems is typically required. Excellent organizational skills, customer service orientation, and effective communication are valuable soft skills in this role. These capabilities ensure accurate billing, timely issue resolution, and positive customer interactions, all of which are critical for effective utility operations.

What are some common challenges utility billing clerks face when dealing with customer accounts?

Utility Billing Clerks often encounter challenges such as resolving billing discrepancies, handling customer complaints regarding bill accuracy, and managing account adjustments due to service changes or outages. They must balance accuracy with efficiency while maintaining a positive rapport with customers. Additionally, clerks frequently collaborate with field technicians and customer service teams to ensure all account information is up-to-date and disputes are resolved promptly.

What is the difference between Utility Billing Clerk vs Customer Service Representative?

AspectUtility Billing ClerkCustomer Service Representative
Primary RoleProcesses utility bills, maintains billing records, and handles paymentsAssists customers with inquiries, complaints, and service issues
Required SkillsData entry, billing software, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice setting, utility company or municipal officeOffice or call center, various industries
Common CertificationsNone required but familiarity with billing software helpfulNone required, customer service training beneficial

While both roles involve interacting with customers and handling administrative tasks, the Utility Billing Clerk primarily focuses on processing utility bills and managing billing records. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

Is it hard to be a utility billing clerk?

Utility billing clerks typically perform tasks such as processing payments, maintaining customer accounts, and reconciling billing data, which require attention to detail and basic computer skills. The job can involve repetitive tasks and working with financial information, but it generally does not require advanced technical skills or extensive physical effort.

What qualifications do you need to be a utility billing clerk?

A utility billing clerk typically needs a high school diploma or equivalent, strong math and computer skills, and experience with billing software or spreadsheets. Good attention to detail and customer service skills are also important for managing accounts and addressing customer inquiries.
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Utility Billing Clerk jobs near you
Infographic showing various Utility Billing Clerk job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

Utility billing clerk

Latham, NY • On-site

Ladgov Corporation
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Ladgov Corporationexternal

Full-time

Re-posted 22 days ago

Job description

Job title: Utility Analyst

Location: Latham, NY  12110

Duties:

  • The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center.
  • The applicant shall ensure that a utility bill is received for each facility for each billing period.
  • The applicant shall perform an audit of all utility bills to ensure bill charges and usage are accurate.
  • The applicant shall pursue reimbursement from the utilities for bills that are incorrectly billed.
  • The applicant shall identify issues in billing and unusual usage and notify the Energy Manager.
  •  The applicant shall regularly review meter data and compare bill charges
  • The applicant shall assist the Energy Manger in the expansion of the current metering program by providing spreadsheets regarding site requirement by energy type.
  • The applicant shall use auditing tools in the Utility Manager Pro/Energy Center software to verify accuracy of data entered to the Utility Manager Database and to analyze utility usage patterns to determine opportunities for energy savings and discrepancies that indicate excessive energy/utility usage.

Education/Qualification:

  • Excellent written and verbal communication, planning, organization, and time management skills.
  • Must have proficient computer skills including Microsoft Office (with a strong emphasis on Excel), database programs, and project management and accounting software (Oracle preferred).

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About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

Social media

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