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Utility Billing Assistant Jobs in Springfield, VA

Pike Corporation

Operations Manager 1

Sterling, VA · On-site

The incumbent will assist with insuring that Pike Engineering is increasing market share and market ... Employ additional personnel in billable positions and or projects when the need for additional ...

New

Pike Corporation

Operations Manager 1

Sterling, VA · On-site

The incumbent will assist with insuring that Pike Engineering is increasing market share and market ... Employ additional personnel in billable positions and or projects when the need for additional ...

New

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All JobsUtility Billing JobsUtility Billing Assistant JobsUtility Billing Assistant Jobs in Springfield, VA

Utility Billing Assistant information

See Springfield, VA salary details

$12

$20

$30

How much do utility billing assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for utility billing assistant in Springfield, VA is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What does a utility billing assistant do?

A Utility Billing Assistant is responsible for supporting the billing process for services such as water, gas, or electricity provided by a utility company. Their duties often include data entry, preparing and sending invoices, processing payments, and responding to customer inquiries about bills. They also help resolve discrepancies, maintain accurate records, and ensure timely billing cycles. This role requires attention to detail, basic accounting skills, and good communication abilities.

What are the key skills and qualifications needed to thrive as a utility billing assistant?

To thrive as a Utility Billing Assistant, you need strong numerical accuracy, attention to detail, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and customer information systems is important, and some employers may require experience with specific platforms like Tyler Technologies or Munis. Excellent communication, problem-solving, and customer service skills help in addressing billing inquiries and resolving issues efficiently. These skills ensure accurate billing, timely revenue collection, and positive customer interactions, which are critical for utility service operations.

What are some common challenges faced by utility billing assistants and how can they be managed?

Utility Billing Assistants often encounter challenges such as handling billing discrepancies, managing large volumes of customer inquiries, and staying updated with frequent changes in billing software or regulations. Success in this role requires keen attention to detail, strong organizational skills, and effective communication to resolve issues efficiently. Building a good rapport with both customers and team members can help streamline processes, while ongoing training ensures familiarity with the latest industry practices and technology.

What is the difference between Utility Billing Assistant vs Customer Service Representative?

AspectUtility Billing AssistantCustomer Service Representative
CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOffice setting, billing departmentsOffice or call center, customer interaction
Industry UsageUtilities, municipal servicesVarious industries including utilities
Primary FocusProcessing bills, data entryHandling customer inquiries, support

The Utility Billing Assistant primarily focuses on processing utility bills and managing billing data within utility companies or municipal services. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, the Utility Billing Assistant specializes in billing tasks, making it more specific to utility companies.

What is the role of a utility billing assistant?

A utility billing assistant is responsible for processing customer utility bills, maintaining billing records, and ensuring accurate account information. They often use billing software and may handle customer inquiries related to billing issues and payments. Attention to detail and good communication skills are important in this role.

What cities near Springfield, VA are hiring for Utility Billing Assistant jobs?

Cities near Springfield, VA with the most Utility Billing Assistant job openings:

Utility Billing Assistant jobs near you

Dental Hygiene Coordinator/ Dental Assistant

Friddle Dental

Alexandria, VA • On-site

$17 - $23/hr

Full-time

Dental

Posted 25 days ago

Job description

Hygiene Coordinator / Dental Assistant
Friddle Dental — Alexandria, VA

About Us
Friddle Dental is a private, single-doctor family and cosmetic dental practice in Alexandria, VA. We're not a corporate office — we're a close-knit team that genuinely enjoys coming to work, treats patients like people (not production numbers), and believes a great day at the office and great patient care go hand in hand. Good hours, a fun and supportive environment, and a patient-first philosophy are what make this practice different.
Position Overview
We're looking for a Hygiene Coordinator / Dental Assistant to join our team — a versatile, personable professional who can move seamlessly between the front desk and the clinical side. This is a great fit for someone who likes variety in their day and wants to be a true utility player on a small team where everyone pitches in.
What You'll Do
  • Coordinate and manage the hygiene schedule to keep the day running smoothly and efficiently
  • Answer phones and handle patient scheduling with warmth and professionalism
  • Verify dental insurance benefits, explain coverage to patients, and assist with claims and billing questions
  • Take and process dental x-rays (digital radiography)
  • Provide chairside assistance to the doctor and hygienists as needed
  • Prepare and sterilize instruments and operatories between patients
  • Help patients feel comfortable and informed throughout their visit
  • Pitch in wherever needed to keep the office running like a team, not a assembly line
What We're Looking For
  • Experience with dental insurance (verification, claims, patient communication)
  • Experience taking dental x-rays
  • Chairside dental assisting experience
  • Comfortable answering phones and handling front-office tasks
  • A team player who communicates well and works well with others
  • Someone who thrives in a fast-paced environment but still takes time to connect with patients
  • Positive, adaptable, and reliable — someone who wants to grow with a small practice, not get lost in a big one
What You Can Expect From Us
  • A private practice — one dentist, no corporate red tape or productivity quotas
  • Good hours and reasonable work-life balance
  • A fun, supportive, low-drama team environment
  • A genuinely patient-centric approach to care
  • The opportunity to wear multiple hats and grow your skill set