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RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.

Responsibilities:

• Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrier
• Typical shipping activities include:  checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxes
• Perform typical activities related to receiving materials  such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods received
• Perform routine, but varied duties in support of manufacturing areas in accordance with standard procedures
• Maintain necessary files and documentation.
• Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucks
• May perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parameters
• Apply knowledge of department policies and procedures to resolve customer and operational concerns/issues as needed
• Effectively communicate with customers, suppliers, customer service, and production
• Build and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible cost
• Work closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.
• Assist management with departmental activities, training, safety and special projects
• Ensure compliance with all safety regulations, quality standard, policies and procedures
• Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• When necessary, attend production meetings and/or confer with other departments to coordinate shipping/receiving activities
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
• Maintain a clean and organized work area. Maintain security at receiving/shipping dock doors
• Ensure the "Quality Policy and Objectives" are understood and achieved
• May drive delivery van to transport materials or products in local area, maintaining a safe vehicle and comply with all government regulatory laws

• HS diploma or GED is preferred
• Minimum of 3 years of experience in an administrative/operational support in shipping/manufacturing operations
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job 
• Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other materials receipt and usage systems.
• Must have very good knowledge of technology to include computers and software programs.
• Must have very good oral and written communication skills to communicate effectively across departments when completing assignments
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
• Ability to safely operate Powered Industrial Vehicles, required.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure
• Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

The national pay range for this role is $17.50 to $20.50/hour. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.