A medical facility is seeking an Insurance Assistant to work part-time. Schedule is Monday through Friday: 9 a.m. to 11 a.m. or 10 a.m. to 12 p.m. and then again from 4 p.m. to 5 p.m. or 5 p.m. to 6 p.m.
Job Duties:
- Answer and return phone calls, as well as, monitor and respond to emails and secure messages
- Support new client intake coordination
- Add and track inquiries within our client log
- Follow up with prospective clients regarding scheduling and paperwork completion
- Collect and forward insurance information to billing
- Communicate cancellations and updates to clinicians/staff
- Monitor intake workflow daily to ensure follow-through and completion of next steps
- Maintain accurate documentation and communication records
- Participate in training, support, or team meetings
Job Requirements
Qualifications:
- Healthcare, mental health, intake coordination, or administrative support experience is preferred
- Familiarity with HIPAA/confidentiality expectations preferred
- Must be comfortable using email, spreadsheets, scheduling systems, phone applications, and remote communication platforms and able to learn and navigate multiple systems efficiently
- Must have strong written and verbal communication skills while being detail-oriented, organized, and highly responsive
- Must have the ability to effectively track communication, follow-up tasks, and workflow progress
- Must be professional, warm, client-focused, dependable, thoughtful, and proactive who can help strengthen communication flow and support both our clients and clinicians effectively
- Must be able to maintain confidentiality
Only candidates that can pass a background check and drug screen will be considered
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Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Part-time Medical Insurance Assistant position, please submit your resume to lakewood@areatemps.com, call (216) 706-7347, or TEXT "your name & 179542" to (216) 227-3133.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
Meet Your Recruiter
Lakewood Office
With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.