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How much do insurance assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance assistant in Ohio is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.92 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Ohio?

The most popular types of Insurance jobs in Ohio are:

What are popular job titles related to Insurance Assistant jobs in Ohio?

For Insurance Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Assistant jobs in Ohio look for?

The top searched job categories for Insurance Assistant jobs in Ohio are:

What cities in Ohio are hiring for Insurance Assistant jobs?

Cities in Ohio with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,226 per year, or $19.3 per hour.

Commercial Insurance assistant account manager

Paige & Byrnes Insurance

Warren, OH • On-site

$40K - $60K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Job description

Welcome to Paige & Byrnes Insurance, where we believe in building strong relationships and providing exceptional service to our commercial clients right here in Warren, Ohio. We're a dedicated team focused on understanding the unique needs of businesses and offering tailored insurance solutions that offer real peace of mind. If you're someone who thrives on organization, enjoys helping others, and has a knack for understanding the details, you might be exactly who we're looking for. As a Commercial Insurance Assistant Account Manager, you'll be an integral part of our success, working closely with our seasoned Account Managers to support our valued clients. You'll gain invaluable experience in the commercial insurance world, contributing directly to client satisfaction and agency growth. We foster a collaborative and supportive environment where your contributions are recognized and appreciated. Join us and become a key player in protecting the businesses that drive our community forward.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

Provide day-to-day support to Account Managers for a portfolio of commercial insurance clients.

Assist with the renewal process, including gathering client information and preparing quote comparisons.

Handle client inquiries regarding billing, policy changes, and coverage details with professionalism.

Process policy endorsements, certificates of insurance, and other relevant documentation accurately.

Maintain client files and databases, ensuring all information is up-to-date and organized.

Liaise with insurance carriers to obtain quotes, clarify policy information, and resolve issues.

Support the sales team by preparing proposals and marketing materials.


Requirements

Prior experience in an insurance agency would be beneficial, but not required.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Excellent organizational and time management skills.

Strong written and verbal communication abilities.

A keen eye for detail and accuracy.

Ability to work independently and as part of a team.