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User Research Coordinator Jobs (NOW HIRING)

Peraton

UX/UI and 508 Compliance Engineer

$86K - $138K/yr

User Experience Design and Research * Lead user experience design activities across Agile/Scrum ... coordination. * Design and contribute new reusable components to the Design System. * Ensure all ...

Photon

UX Researcher | Texas

Irving, TX · On-site

The UX Researcher will be an integral part of the research and design process across several ... coordinating research from discovery to competitive analysis with existing products and aid in the ...

Photon

UX Researcher | Texas

Irving, TX · On-site

The UX Researcher will be an integral part of the research and design process across several ... coordinating research from discovery to competitive analysis with existing products and aid in the ...

Oura

Senior UX Researcher, Human Care

San Francisco, CA · On-site +1

Lead user research for the software team connecting members to healthcare partners. Plan, conduct ... Experience researching connected care or care coordination products - understanding how data moves ...

Ōura

Senior UX Researcher, Human Care

San Francisco, CA · On-site +1

Lead user research for the software team connecting members to healthcare partners. Plan, conduct ... Experience researching connected care or care coordination products - understanding how data moves ...

AHU Technologies, Inc.

UX Project Lead

Washington, DC · On-site

$54 - $61/hr

The UX Project Lead will report to the Innovation Team which serves as the in-house consultants to ... capture certain research Skills: • 10+ yrs. planning, coordinating, and monitoring project ...

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How much do user research coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for user research coordinator in the United States is $80,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a user research coordinator?

A User Research Coordinator supports user research activities by organizing logistics, recruiting participants, scheduling sessions, and managing research documentation. They work closely with researchers and designers to ensure studies run smoothly and efficiently. Their role helps streamline the research process, making it easier to gather insights that improve products and user experiences.

What are the typical day-to-day responsibilities of a user research coordinator?

A User Research Coordinator’s daily tasks often include scheduling and managing research sessions, recruiting and communicating with study participants, and coordinating logistics for both remote and in-person studies. They work closely with UX researchers and designers to support research planning and ensure that all data and feedback are collected efficiently. Additionally, the role might involve maintaining research documentation, analyzing participant data, and preparing reports or presentations for internal teams. This position requires frequent cross-functional collaboration and plays a key role in helping teams understand user needs and improve product experiences.

What are the key skills and qualifications needed to thrive as a user research coordinator, and why are they important?

To thrive as a User Research Coordinator, you need a solid understanding of research methodologies, project management skills, and typically a bachelor’s degree in psychology, human-computer interaction, or a related field. Familiarity with survey platforms, usability testing tools, and data analysis software such as Qualtrics, UserTesting, or SPSS is often required. Excellent organizational abilities, attention to detail, and clear communication are key soft skills that set candidates apart. These capabilities are crucial for ensuring user research projects are executed smoothly, insights are accurately captured, and findings are effectively communicated to stakeholders.

What does a user research coordinator do?

A user research coordinator plans and conducts research to understand user needs and behaviors, often organizing interviews, surveys, and usability tests. They analyze data, collaborate with design and product teams, and use tools like research platforms to inform product development and improve user experience.
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User Research Coordinator jobs near you
Infographic showing various User Research Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $80,570 per year, or $38.7 per hour.

Wayfinding Coordinator (9249) - UI/UX Design

Southeastern Pennsylvania Transportation Authority (SEPTA)

Philadelphia, PA • On-site

$73K - $91K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Secure Your Future with SEPTA - A Leader in Transportation!
The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.
Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.
We are proud to be recognized as:
2023 FORBES Best in State Employer
Philadelphia Employer of Choice for 2024
We are seeking to hire candidates for our Wayfinding Coordinator (9249) - UI/UX Design.
Opening Date: 08/18/2026
Closing Date: 09/01/2026
Job Grade: SAM 38
Salary Range: $73,164.00-$91,442.00
OVERALL DESCRIPTION
As a Wayfinding Coordinator (UI/UX Design) on SEPTA's Customer Experience Design team, you will help shape how millions of riders interact with transit through intuitive, accessible, and customer-centered digital experiences. Your work will improve how customers plan trips, navigate transit, and receive real-time service information on web, mobile, and station and on-board digital screens.
Reporting to SEPTA's Manager of Wayfinding, your work will help lead SEPTA's digital customer experience transformation, as SEPTA moves to become a best-in-class mobility provider. As SEPTA introduces new rail vehicles, advances the rollout of real-time customer communications, and begins the "Key 2.0" fare payment system modernization, you will design and enhance user interfaces, customer information systems, and digital wayfinding tools that make transit easier to understand and use. While your primary focus will be digital products, you will collaborate closely with colleagues responsible for maps, signage, and environmental graphic design to curate a seamless journey across physical and digital touchpoints. You will be supported by industry-leading colleagues while applying SEPTA's design standards, accessibility requirements, and brand identity across every project.
You'll have the opportunity to learn from customers in stations and on vehicles, conduct user research, prototype and test new digital experiences, and translate real-world rider behavior into thoughtful, data-informed design solutions. Working alongside product managers, developers, communications professionals, and operations staff, you'll see your ideas evolve from concept through implementation, helping improve the daily experience of hundreds of thousands of riders.
Ideal candidates will have 3-5 years of professional experience in UI/UX, product design, interaction design, or digital experience design, with demonstrated expertise in user research, wireframing, prototyping, accessibility, and modern design systems. Experience designing for complex public-facing services, transportation, civic technology, or other large-scale customer experience environments is required.
SPECIFIC RESPONSIBILITIES
  1. Leads coordination of projects for service information design content that supports web, mobile app, and digital screens on vehicles and stations.
  2. Collaborates with Information Technology as a Subject Matter Expert on the user interface (UI) design of SEPTA's website, mobile app, and audio/visual passenger information system (AVPA) screens. Provides high-fidelity prototypes, graphic assets/files, and specifications for front-end development.
  3. Performs quality control/user testing on the website/app before launch for consistency with the SEPTA's brand, ADA compliance, and User Experience/User Interface (UX/UI) best practices.
  4. Demonstrates leadership in upholding and enforcing all Authority and departmental safety and security policies and procedures, as well as all applicable job safety responsibilities. Immediately reports any safety concerns, compromises or hazards affecting operations, yourself and/or other employees. Responsible for personal safety and champions the safety of others.
  5. Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE
  • Bachelor's Degree in Graphic Design, User Interface, or User Experience Design, or a related field. Minimum of three (3) years of related experience creating digital UI/UX documentation required. Graduate degree may substitute for one (1) year of experience.
  • An understanding of the principles of transit planning and/or operations preferred.
  • Must demonstrate an ability to communicate complex information simply.
  • Project Management Skills - Must take initiative, take feedback well, and continually adapt to changing requirements.
  • Must possess excellent design, presentation, and organizational skills; be able to handle multiple assignments and meet quick deadlines.
  • Excellent interpersonal, verbal and written communication skills required. Position requires interface with multiple internal departments and external organizations, and preparation of technical reports, guidelines, and verbal presentations.
  • Advanced knowledge preparing UI/UX documentation and specifying design requirements for developers in Figma required.
  • Understanding of Web Content Accessibility Guidelines (WCAG) standards for digital experiences required.
  • Advanced Technology skills working in Adobe Creative Suite including but not limited to: Photoshop, Illustrator, Acrobat, Bridge, and Dreamweaver required on Mac and PC.
  • Experience with Microsoft Office Suite Skills Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) preferred.
  • Resume with link to portfolio required.

Why Join Our Team? Enjoy Outstanding Benefits!
• Comprehensive Healthcare Coverage - Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security - Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance - Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness - Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth - We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance - Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks - Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!
Join us and take advantage of these incredible benefits while making a difference in your community!
Join the Best in Transit! Apply Today
Click Apply Now and take the next step in your career with SEPTA!
Have Questions? For more information, please visit How We Hire Careers Page.
SEPTA is an Equal Opportunity Employer.
SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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