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User Operations Associate Jobs in Texas (NOW HIRING)

Onbe

Associate People Operations Generalist

Plano, TX · On-site

The Associate People Operations Generalist supports the day-to-day execution of People Operations ... Maintain HRIS configurations and support workflow improvements, troubleshooting, and end-user ...

Onbe

Associate People Operations Generalist

Plano, TX · On-site

The Associate People Operations Generalist supports the day-to-day execution of People Operations ... Maintain HRIS configurations and support workflow improvements, troubleshooting, and end-user ...

Americold

Manager, Automated Operations

Fort Worth, TX · On-site

Function as Operations Lead on User Acceptance Testing (UAT) and Operational Readiness Tests (ORTs ... Associates Degree required BS degree in engineering, technical or supply chain discipline preferred.

Americold

Manager, Automated Operations

Fort Worth, TX · On-site

Function as Operations Lead on User Acceptance Testing (UAT) and Operational Readiness Tests (ORTs ... Associates Degree required BS degree in engineering, technical or supply chain discipline preferred.

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User Operations Associate information

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$10

$24

$49

How much do user operations associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for user operations associate in Texas is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.22 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in Texas? For User Operations Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in Texas look for? The top searched job categories for User Operations Associate jobs in Texas are:
User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,857 per year, or $24.5 per hour.
Associate Business Systems Analyst (Contract), Dallas, TX

Associate Business Systems Analyst (Contract), Dallas, TX

Agility 360

Dallas, TX

Other

Posted 18 days ago

Job description

Job Openings >> Associate Business Systems Analyst (Contract), Dallas, TX
Associate Business Systems Analyst (Contract), Dallas, TX
Summary
Title: Associate Business Systems Analyst (Contract), Dallas, TX ID: 1840 Location: Dallas, TX
Description

Associate Business Systems Analyst (Contract)

Agility 360 is seeking an Associate Business Systems Analyst to support a blended technology and operations function within a complex internal systems environment. This role is ideal for an early-career professional looking to build experience in business analysis, systems support, QA/testing, and operational processes. The Associate BSA will work closely with senior analysts, business stakeholders, and IT teams to learn internal systems, assist with requirements gathering, and support testing and day-to-day operational activities. This role offers strong growth potential into a full Business Systems Analyst position based on performance and business needs.

ESSENTIAL JOB FUNCTIONS

  • Assist in gathering, documenting, and refining business requirements, including user stories and process flows
  • Support the analysis of current systems and workflows to help identify improvement opportunities
  • Partner with business users and IT teams to understand needs and contribute to solution delivery
  • Learn and support operational workflows to build a strong understanding of system functionality
  • Participate in a hybrid role across business analysis, QA/UAT support, and operations
  • Help maintain and update system documentation, dashboards, and basic reporting tools
  • Support testing efforts, including test case preparation, execution, and defect tracking
  • Assist with user acceptance testing (UAT) coordination and documentation
  • Provide basic system support, troubleshooting assistance, and respond to user inquiries
  • Contribute to process improvement and automation initiatives under guidance
  • Use tools like Azure DevOps and Confluence to track work and maintain documentation
  • Utilize Excel for data validation, reporting, and analysis
  • Ensure adherence to internal processes, compliance standards, and best practices
  • Collaborate with cross-functional teams in a fast-paced, team-oriented environment
  •  

EDUCATION / EXPERIENCE REQUIREMENTS

  • Bachelor's degree in a related field or equivalent practical experience
  • 0-2 years of experience in business analysis, IT, operations, or a related role (internships included)
  • Basic understanding of requirements gathering and documentation (user stories, process flows, etc.)
  • Exposure to software development lifecycle (SDLC) or testing processes is a plus
  • Familiarity with Excel (formulas, data organization, basic analysis)
  • Interest in learning enterprise systems and complex workflows
  • Strong communication skills and ability to collaborate with team members
  • Ability to learn quickly, take initiative, and adapt in a dynamic environment
  • Experience with tools like Azure DevOps, Jira, or Confluence is a plus

Nice to Have (Not Required):

  • Exposure to banking or financial services operations
  • Basic understanding of QA/testing concepts

ADDITIONAL DETAILS

  • Potential contract-to-hire opportunity
  • Location: On-site in Dallas, TX
  • Must be authorized to work in the United States without sponsorship
  • Compensation: Commensurate with experience (entry-level range)
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