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User Operations Associate Jobs in Texas (NOW HIRING)

User Experience Design Manager

Plano, TX · On-site

$108K/yr

... operations. This role bridges strategic planning with day-to-day execution, overseeing websites ... performed by associates assigned to this classification. They are not to be construed as an ...

Visa's Corporate IT organization is looking for an enthusiastic Asset Management Analyst to join our End User Operations (EUO) team. This is a great opportunity to apply your technical skills in a ...

Visa's Corporate IT organization is looking for an enthusiastic Asset Management Analyst to join our End User Operations (EUO) team. This is a great opportunity to apply your technical skills in a ...

Networking (User Edge): Support connectivity (TCP/IP, DNS/DHCP, VLAN/Wi-Fi), printers, and VPN ... operations. * Associate degree in Information Technology, Computer Science, or related field ...

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

Associate Product Manager

Austin, TX · Remote

$70K - $90K/yr

... operations including the acquisition, sale, financing, insuring, repair, and maintenance of ... Help create user stories based on established product vision & features (epics) to deliver ...

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User Operations Associate information

See Texas salary details

$10

$24

$49

How much do user operations associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for user operations associate in Texas is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.22 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in Texas? For User Operations Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in Texas look for? The top searched job categories for User Operations Associate jobs in Texas are:
Infographic showing various User Operations Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,857 per year, or $24.5 per hour.
Endpoint Privilege Management Operations

Endpoint Privilege Management Operations

Accenture Federal Services

San Antonio, TX

$64K - $124K/yr

Full-time

Posted 15 days ago


Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 428 rated business services


Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!

This role is for a person to support day-to-day operations as well as enhancements to our AFS's Endpoint Privilege Management system. The system, which is primarily composed of a commercially available Endpoint Privilege Management product and many self-service workstation software deployments, was designed and built by an internal IT engineering team and the person in this role will work to maintain and improve it. Day to day responsibilities will include routine system checks, supporting users, making rule/policy changes, updating client software, building/deploying/maintaining self-service software deployments, and acting as a SME for the solution.

What you need

  • Minimum of three years' experience in the Information Technology field with significant experience working with Endpoint Privilege Management solutions and building and deploying applications with ConfigMgr and Jamf
  • Proven ability to work independently, and as a team member
  • Excellent communication (oral and written) and interpersonal skills
  • Excellent organization, multi-tasking, and time-management skills
  • Strong attention to detail
  • Ability to quickly learn new technologies

Bonus if you have

  • Experience as a user and an administrator of the following systems:
    • BeyondTrust Endpoint Privilege Management or other enterprise privilege management products
    • ServiceNow, Active Directory, Windows and Mac workstations, ConfigMgr, Jamf Pro, Intune, Jira

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$64,000—$124,200 USD
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.


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