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User Operations Associate Jobs in Georgia (NOW HIRING)

RealTruck

WMS Super User

Pendergrass, GA · On-site

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

RealTruck Group Inc

WMS Super User

Pendergrass, GA · On-site

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

Truck Hero

WMS Super User

Pendergrass, GA · On-site

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Develop, maintain, and update SOPs, process documentation, training materials, and user guides

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Perform basic Microsoft Entra ID (Azure AD) administration, including user support and access ... Experience coordinating with external vendors for office IT operations * Associate's or Bachelor ...

Home Depot

Analyst, User Generated Content

Atlanta, GA · On-site

... solve for ongoing operational needs as they arise - store sku alignment, online product ... No associates report to this role on a permanent basis, but requires the leadership of a work group ...

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How much do user operations associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for user operations associate in Georgia is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.58 per hour, depending on experience, location, and employer.

What does a user operations associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are the key skills and qualifications needed to thrive as a user operations associate?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.

What are some common challenges faced by user operations associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are popular job titles related to User Operations Associate jobs in Georgia?

For User Operations Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching User Operations Associate jobs in Georgia look for?

The top searched job categories for User Operations Associate jobs in Georgia are:

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Cities in Georgia with the most User Operations Associate job openings:

User Operations Associate jobs near you

Associate Director, ASC Operations

Atlanta, GA • On-site

Summit Spine and Joint Centers
Outpatient Health Care • 201 - 500 employees
Learn more about Summit Spine and Joint Centersexternal

Full-time

Re-posted 5 days ago

Job description

Company Overview:
Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, Tennessee, and Florida, our care teams include acquired groups Integrated Pain Solutions in North Carolina, Savannah Pain Management in Georgia, and Southeast Neurology and Pain Management in Florida, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand to serve more patients. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.
Summary of Position:
Reporting to and working in conjunction with the Vice President of ASC Operations, the Associate Director serves as a key Operations leader for our surgery centers. Responsible for leading, supporting, and otherwise coordinating operations across all ASCs, the Associate Director will have an especially strong focus on our established centers in Georgia. The ideal candidate will also have strong background in healthcare operations, with a particular focus on surgical procedures and surgery centers.
Responsibilities
  • In conjunction with the VP of ASC Ops, provide leadership for daily general ASC operations, establishing and implementing goals, objectives, policies, procedures, and systems for all aspects of the surgery centers across the entire SSJC portfolio, concentrated in Georgia.
  • Project manage initiatives as directed by the VP of ASC Operations or COO, contributing to process improvement and positive P&L growth
  • Develop and implement long-range plans with a focus on employee improvement and growth
  • Participates in the selection and training of ASC staff to promote positive workplace performance
  • Participates in staff supervision, performance evaluation, merit increases, and disciplinary actions
  • Serve as a liaison between senior leadership and employees, promoting staff performance improvement while ensuring leadership is aware of all staff feedback
  • Partner and collaborate with physicians, mid-level providers, and Administration to ensure surgical standards, regulatory requirements, and operational workflows support the overall company mission
  • Assist in the development and maintenance of de novo surgery centers
  • Serves as a liaison between ASCs and external agencies as needed
  • Performs other duties as assigned.

Skills And Abilities
  • Proficiency with Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel
  • Ability to become a core trainer and super user of EHR (EClinicalWorks)
  • Strong attention to detail and commitment to HIPAA
  • Ability to work independently and as part of a small team
  • Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently. Multi-Lingual is appreciated
  • Working knowledge of medical terminology and surgery center protocols
  • Knowledge of principles and practices of planning and management sufficient to manage, direct, and coordinate the operation of a health care organization
  • Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve ASC objectives
  • Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff
  • Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement

Education And Experience
  • 5+ years of healthcare operations management experience required
  • Experience using eClinicalWorks strongly preferred
  • Prior Pain Management experience preferred
  • Experience with regulatory certification processes preferred
  • Ability to travel to all ASC locations, as needed, required
  • Bachelor's Degree required, Master's degree preferred, or equivalent combination of education, training, and experience.

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers' work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.

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