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User Operations Associate Content Moderation Jobs in Milwaukee, WI

Milwaukee Tool

Web Merchant

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... UX & Design, Digital Product, Analytics, and Marketing operations to Translate business priorities ... Experience managing content and merchandising within modern Content Management Systems.

Generac

Manufacturing Operations Trainer

Eagle, WI · On-site

The Trainer will coordinate with departments to create appropriate training content, materials, and ... Act as SAP Super User within functional area as assigned Minimum Qualifications: * Associates ...

TeamLogic IT

Operations Technician

Germantown, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

End User Onboarding/Offboarding: Manage the technical aspects of onboarding and offboarding ... Associate's degree in Computer Science, Information Technology, or a related field, or equivalent ...

Steele Solutions

Marketing Associate

Milwaukee, WI · On-site

... operations, and leadership, and help strengthen brand visibility, customer engagement, product ... Content Creation and Campaign Support * Create, edit, and schedule content for social media, email ...

Inpro

Digital Merchandising & PIM Specialist

Muskego, WI · On-site

$109K - $109K/yr

... content quality, and user experience. Ecommerce Operations * Support administration and optimization of Salesforce Commerce Cloud (SFCC). • Monitor ecommerce performance metrics and customer ...

Village of Jackson

Operations Manager

Jackson, WI

$15 - $21/hr

... content with Recreation Supervisors and Director. Assist with administrative tasks involving ... Bachelor or associate degree in Recreation Management, Business Administration or related field.

Veracity

Documentation Specialist

Milwaukee, WI · On-site

... operational procedures, training initiatives, and end-user adoption efforts by creating and ... • Experience with content management and knowledge management systems. • Experience with ...

landmarkcu

Website Lead

Brookfield, WI

... help our associates grow their careers. Bring your authentic self to work as part of an ... , UI, content and SEO principles and how they influence brand experience, engagement, and ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Milwaukee, WI

User Operations Associate Content Moderation information

See Milwaukee, WI salary details

$29.6K

$111.4K

$162.1K

How much do user operations associate content moderation jobs pay per year?

As of Aug 18, 2026, the average yearly pay for user operations associate content moderation in Milwaukee, WI is $111,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $151,700.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Milwaukee, WI?

For User Operations Associate Content Moderation jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Milwaukee, WI look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Milwaukee, WI are:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,433 per year, or $53.6 per hour.

Web Merchant

Milwaukee Tool

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Job Description:
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
Your Role on Our Team
As the Web Merchant- you'll be responsible for planning, optimizing, and continuously improving the merchandising of digital experiences across MilwaukeeTool.com to support business, customer, and brand objectives. This role manages how products, systems, solutions, campaigns, and educational content are presented across key website experiences-to help professionals discover the right solutions, build confidence, and connect with distribution partners.
Working cross-functionally with Brand, Product Marketing, Channel, eCommerce, Analytics, UX, and Digital Product teams, this role uses customer insights, analytics, SEO, experimentation, and content strategy to continuously improve on-site engagement, qualified demand generation, and overall digital performance relative to site objectives.
Digital Experience Strategy
  • Develop and execute merchandising strategies that align digital experiences with business objectives, customer needs, and brand priorities.
  • Merchandise website experiences that educate professionals, promote complete solutions and systems, and drive qualified demand to distribution partners.
  • Balance brand storytelling, customer education, and conversion opportunities across all digital experiences on MilwaukeeTool.com.

Website Experience Optimization
  • Own the merchandising strategy for key product-focused customer touchpoints including:
    • Homepage
    • Category Pages
    • Product Listing Pages
    • Product Detail Pages
    • Landing Pages
    • Search experiences
  • Continuously optimize content hierarchy, navigation, featured products, campaigns, and calls-to-action based on customer behavior and performance data.
  • Ensure experiences evolve throughout the customer lifecycle-from awareness through ownership.

Customer & Content Merchandising
  • Identify opportunities to improve discovery of products, applications, systems, accessories, and solutions.
  • Partner with Brand and Product Marketing to prioritize content that improves customer confidence and decision-making.
  • Ensure merchandising strategies support seasonal campaigns, new product introductions, commercial priorities, and market initiatives.
  • Champion system-selling and solution-based merchandising over individual product promotion.

Data, Testing & Personalization
  • Work in partnership with Analytics to identify customer behavior trends and optimization opportunities.
  • Develop merchandising roadmaps informed by analytics, customer research, SEO insights, and experimentation.
  • Utilize A/B testing and personalization capabilities to continuously improve customer engagement and business outcomes.
  • Measure and optimize experiences against defined website KPIs and customer success metrics.

Cross-Functional Leadership
  • Partner closely with:
    • Brand Marketing, Product Marketing, Channel & Distribution, eCommerce, UX & Design, Digital Product, Analytics, and Marketing operations to Translate business priorities into digital merchandising strategies.

Core Competencies
  • Customer & Market Focus: Customer-Centric Thinking, product discovery, and digital merchandising across diverse product portfolios
  • Business & Strategy: Strategic planning, prioritization, and analytics & data Interpretation
  • Leadership & Delivery: Cross-Functional leadership, agile collaboration, and demonstrated communication & influence across stakeholder groups

The TOOLS you'll bring with you:
  • Bachelor's degree in Marketing, Business, Digital Commerce, Communications, or related field.
  • 3-5 years of experience in digital merchandising, digital marketing, website optimization, product merchandising, UX optimization, or digital product management.
  • Experience managing content and merchandising within modern Content Management Systems.
  • Experience using web analytics platforms (GA4, Adobe Analytics, etc.).
  • Experience interpreting customer behavior data to improve digital experiences.
  • Strong understanding of SEO, content strategy, and customer journey optimization.
  • Experience working within Agile product teams.

Preferred TOOLS
  • Experience with personalization and experimentation platforms.
  • Experience with headless CMS platforms.
  • Experience working with PIM, DAM, and analytics platforms.
  • Experience supporting distributor or partner-based business models.
  • Familiarity with UX principles and digital product development.

We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
  • And many more, check out our benefits site HERE

Milwaukee Tool is an equal opportunity employer.

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