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User Experience Program Manager Jobs in Providence, RI

Yulista

Program Manager

Carolina, RI

Experience serving as the primary interface with Government customers and managing complex contractual efforts. * Demonstrated experience leading multidisciplinary teams and managing program ...

Thermo Fisher Scientific

Program Manager

Plainville, MA · On-site

$95K - $148K/yr

Coordinates scheduling of activities to meet customer demands and apply expertise and experience to ... program management, preferably in Biotech and/or Sterile Drug Product Manufacturing • Preferred ...

Thermo Fisher Scientific

Program Manager

Plainville, MA

$95K - $148K/yr

Coordinates scheduling of activities to meet customer demands and apply expertise and experience to ... program management, preferably in Biotech and/or Sterile Drug Product Manufacturing • Preferred ...

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All JobsUser Experience Program JobsUser Experience Program Manager JobsUser Experience Program Manager Jobs in Providence, RI

User Experience Program Manager information

See Providence, RI salary details

$75.8K

$121.3K

$158.6K

How much do user experience program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for user experience program manager in Providence, RI is $121,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,700.00 and $117,700.00 per year, depending on experience, location, and employer.

What does a user experience program manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.

What are the key skills and qualifications needed to thrive as a user experience program manager?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

How does a user experience program manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What are popular job titles related to User Experience Program Manager jobs in Providence, RI?

For User Experience Program Manager jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching User Experience Program Manager jobs in Providence, RI look for?

The top searched job categories for User Experience Program Manager jobs in Providence, RI are:

User Experience Program Manager jobs near you

Conversation Designer

Tata Consultancy Service Limited

Johnston, RI • On-site

$120K - $138K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Must Have Technical/Functional Skills
Required Skills
• Conversation Design and UX Writing.
• Prompt Engineering and Generative AI concepts.
• Chatbot, Virtual Assistant, and Voice Bot Design.
• Customer Journey Mapping and Human-Centered Design.
• Conversational AI and LLM fundamentals.
• Strong communication, stakeholder management, and analytical skills.
Preferred Qualifications
• Experience with Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI/Azure OpenAI, or AWS Bedrock.
• Experience designing digital banking, customer service, or contact center conversational experiences.
• Knowledge of BFSI customer journeys, self-service channels, and customer engagement best practices.
Roles & Responsibilities
• Design end-to-end conversational experiences for chatbots, virtual assistants, IVR, and AI copilots.
• Create conversation flows, dialogue trees, user intents, and customer journeys.
• Develop prompts and interaction strategies for Generative AI and LLM-based applications.
• Ensure conversations are natural, context-aware, compliant, and aligned with business objectives.
• Collaborate with business, UX, product, contact center, and engineering teams to define conversational experiences.
• Analyze chatbot and voice bot performance, customer feedback, and usage analytics to continuously improve user experience.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $138,000 a year

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