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Usability Expert Jobs (NOW HIRING)

Artemis Arc

The aim is to enhance the usability, safety, and supportability of VA systems by analyzing design ... Provide expert guidance and make thoughtful suggestions, including during cross functional team ...

Nightwing

UX/UI Expert

Sterling, VA · On-site

Nightwing is seeking a creative and detail-oriented UX/UI expert to join our team. In this role ... Create user friendly designs that enhance usability and optimize the overall user experiences ...

Nwis

UX/UI Expert

Sterling, VA

Nightwing is seeking a creative and detail-oriented UX/UI expert to join our team. In this role ... Create user friendly designs that enhance usability and optimize the overall user experiences ...

Markon

Expert Applications Developer

Herndon, VA · On-site

$170K - $195K/yr

Markon is building a talent pool of Expert-Level Applications Developers to support future ... Improve search and website usability and accessibility by leveraging enterprise capabilities.

Markon

Expert Applications Developer

Herndon, VA

$170K - $195K/yr

Description Markon is building a talent pool of Expert-Level Applications Developers to support ... Improve search and website usability and accessibility by leveraging enterprise capabilities.

STI

Digital Accessibility Expert

About the Role The State of Connecticut (CT) is seeking a Digital Accessibility Expert who has strong experience in assessing, strategizing, and implementing a11y and usability improvements for ...

Markon

Expert Applications Developer

Herndon, VA · On-site

$170K - $195K/yr

Description Markon is building a talent pool of Expert-Level Applications Developers to support ... Improve search and website usability and accessibility by leveraging enterprise capabilities.

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Usability Expert information

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$25.5K

$75.4K

$102.5K

How much do usability expert jobs pay per year?

As of Jun 7, 2026, the average yearly pay for usability expert in the United States is $75,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a Usability Expert?

A Usability Expert is a professional who specializes in evaluating and improving the user experience of products, websites, or applications. They use various methods such as user testing, heuristic evaluations, and surveys to identify usability issues and recommend solutions. Their main goal is to ensure that products are intuitive, efficient, and satisfying for users. Usability Experts often work closely with designers, developers, and product managers to create user-friendly interfaces.

What is the difference between Usability Expert vs User Experience Designer?

AspectUsability ExpertUser Experience Designer
CredentialsTypically holds certifications in usability or human factors, such as Certified Usability Analyst (CUA)Often has degrees in design, psychology, or human-computer interaction, with portfolios demonstrating design work
Work EnvironmentFocuses on usability testing, heuristic evaluations, and improving product interfacesEngages in user research, wireframing, prototyping, and designing user-centered experiences
Industry UsageCommonly employed in tech, software, and product development companiesFound across tech, digital agencies, and product firms focusing on overall user experience

While both roles aim to enhance user satisfaction, a Usability Expert primarily evaluates and improves interface usability through testing and analysis. In contrast, a User Experience Designer creates comprehensive designs and experiences that encompass usability, aesthetics, and user engagement.

How does a Usability Expert typically collaborate with product and development teams throughout a project?

A Usability Expert works closely with product managers, designers, and developers from the early stages of product development through to launch. They participate in planning meetings, conduct user research, and provide actionable feedback to ensure user-centric design decisions. Regular collaboration often includes running usability tests, presenting findings, and recommending improvements. This collaborative approach helps align the team’s efforts with user needs, resulting in more intuitive and effective products.

What are the key skills and qualifications needed to thrive as a Usability Expert, and why are they important?

To thrive as a Usability Expert, you need a strong understanding of user-centered design principles, human-computer interaction, and usability testing, often supported by a degree in design, psychology, or a related field. Familiarity with usability testing tools, prototyping software like Sketch or Figma, and analytics platforms is typically required. Excellent communication, empathy, and critical thinking skills help convey findings and advocate for user needs within cross-functional teams. These skills ensure that digital products are intuitive, efficient, and enjoyable, ultimately enhancing user satisfaction and business outcomes.
More about Usability Expert jobs
What job categories do people searching Usability Expert jobs look for? The top searched job categories for Usability Expert jobs are:
Usability Expert jobs near you
Infographic showing various Usability Expert job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $75,393 per year, or $36.2 per hour.
Senior Human-Centered Design (HCD) Subject Matter Expert

Senior Human-Centered Design (HCD) Subject Matter Expert

ECS

Arlington, VA • On-site

$100K - $123K/yr

Full-time

Posted 3 days ago

Job description

Everforth ECS is seeking a Senior Human-Centered Design (HCD) Subject Matter Expert to work in our Arlington, VA office.
Everforth ECS is seeking a Senior HCD Subject Matter Expert to support the Cybersecurity and Infrastructure Security Agency (CISA). In this role, you will serve as the "voice of the user" within the Service Design & Governance Branch, working in tandem with our Senior Service Design Strategist.
While the Strategist focuses on the macro-level operating picture and governance bridges, your focus is on the micro-level validation: ensuring we build the right things. You will use rigorous research and participatory design to reduce technical debt and operational risk before code is ever written.
Position Summary
This is not a graphic design role; it is a requirements engineering and risk reduction role. You will deploy HCD methodologies-including contextual inquiry, usability testing, and co-design sessions-to validate service utility. Your primary goal is to ensure that engineering efforts on the TESS contract are grounded in verified user needs rather than assumptions.
Key Responsibilities
  1. Customer-Centric Research & Analysis
  • Conduct deep-dive user research to identify key pain points across the CISA service portfolio.
  • Engage directly with stakeholders to validate service utility, ensuring alignment with verified user needs.
  • Translate qualitative research findings into actionable insights that inform technical requirements and reduce the risk of re-work.
  1. Co-Design & Facilitation
  • Facilitate participatory design sessions and workshops with diverse, cross-functional teams (users, engineers, policy makers).
  • Act as a bridge between technical teams and end-users, ensuring diverse perspectives are integrated into service improvement initiatives.
  • Perform usability testing to validate design solutions and iterate rapidly based on feedback.
  1. Artifact Creation & Strategy
  • Develop high-fidelity HCD artifacts, including User Journey Maps, Service Blueprints, User Personas, and Segmentations to guide decision-making.
  • Partner with the Senior Service Design Strategist to ensure these artifacts integrate into the broader "Common Operating Picture" of the service lifecycle.
  • Create frameworks and design standards for portfolio-wide service offerings to ensure consistency.
  1. Technical Debt Mitigation
  • Identify sources of technical debt caused by poor user alignment and propose strategies to mitigate these risks.
  • Advocate for CX best practices within the organization to influence culture and shift the focus from "output" to "outcome".

  • Bachelors degree or equivalent experience
  • 7+ years of experience conducting and synthesizing user research, usability studies and stakeholder analysis
  • US citizenship with the ability to obtain and maintain DHS Suitability (EOD).
  • Methodology Expert: Deep expertise in HCD methodologies, including interaction design, service design, information architecture, and content strategy.
  • Research Synthesis: Proven experience conducting and synthesizing user research, usability studies, and stakeholder analysis into clear reports.
  • Facilitation: Exceptional skills in leading co-design workshops and managing diverse stakeholder groups.
  • Risk & Debt Fluency: In-depth knowledge of technical debt management and operational risk-you must be able to explain the cost of bad design to leadership.
  • Artifact Proficiency: Experience creating professional-grade personas, journey maps, and blueprints.
  • Collaboration: Strong communication abilities with a track record of aligning multi-disciplinary, product-centric teams.

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