Grand Rapids, MI · On-site +1
$44K - $100K/yr
Looking for a career in insurance? Join our Inside Sales team and get free P&C license training ... Unlicensed Class: September 21, 2026 Start your journey with us and build a career where your ...
Grand Rapids, MI · On-site +1
$44K - $100K/yr
Looking for a career in insurance? Join our Inside Sales team and get free P&C license training ... Unlicensed Class: September 21, 2026 Start your journey with us and build a career where your ...
$21.8K - $29.4K
5% of jobs
$29.4K - $37.1K
16% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$37.1K - $44.7K
19% of jobs
The median wage is $50K / yr.
$44.7K - $52.4K
14% of jobs
$52.4K - $60K
15% of jobs
$63.5K is the 75th percentile. Wages above this are outliers.
$60K - $67.7K
13% of jobs
$67.7K - $75.3K
11% of jobs
$75.3K - $83K
3% of jobs
$83K - $90.6K
2% of jobs
$90.6K - $98.3K
1% of jobs
$98.3K - $105.9K
1% of jobs
$21.8K
$56.7K
$105.9K
Unlicensed Insurance Agents usually focus on administrative and customer support functions within an insurance agency. Their daily responsibilities often include scheduling appointments, responding to client inquiries, managing paperwork, gathering client information, and providing follow-up support for licensed agents. While they do not sell or negotiate insurance policies themselves, they play a crucial role in ensuring that the sales process runs smoothly and that clients have a positive experience. This position provides valuable exposure to the insurance industry and can serve as a stepping stone toward obtaining a license and advancing to higher roles.
An Unlicensed Insurance Agent assists licensed agents by generating leads, handling administrative tasks, and providing customer service. They cannot sell or negotiate insurance policies but can educate clients on available options and connect them with a licensed agent. This role is often an entry point into the insurance industry, allowing individuals to gain experience before obtaining a license.
To succeed as an Unlicensed Insurance Agent, strong communication skills, organizational abilities, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) systems and proficiency in basic office software are valuable, though licensing for insurance sales is not required for this support role. Outstanding customer service, attention to detail, and a willingness to learn make candidates stand out. These skills enable unlicensed agents to efficiently assist licensed agents, handle client inquiries, and ensure smooth administrative operations in an insurance office.
$44K - $100K/yr
Full-time
Re-posted 19 days ago
8.9
Based on 148 frontline employees who took The Breakroom Quiz
48th of 304 rated insurance
Key Date:
As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one.
Plus, you’ll enjoy:
Why Liberty Mutual?
Pay Details:
We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV
*Licensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role.*
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You’d be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Must be available to work a schedule of 4 weekdays and 1 weekend day. Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10 EST. This schedule can be expected for a
minimum of 6 months before consideration for another shift.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Insurance services
10,000+ Employees
Boston, MA, US
