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Universal Banker Jobs in Reston, VA (NOW HIRING)

The Freedom Bank of Virginia

Universal Banker

Manassas, VA

$16.75 - $21/hr

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and ...

The Freedom Bank of Virginia

Universal Banker

Vienna, VA

$18 - $22.50/hr

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and ...

The Freedom Bank of Virginia

Universal Banker

Reston, VA

$18.75 - $23.50/hr

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and ...

Presidential Bank FSB

Floating Universal Banker

Reston, VA · On-site

$18.75 - $23.50/hr

Description The Floating Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch sales goals. This ...

Presidential Bank

Floating Universal Banker

Reston, VA · On-site

$18.75 - $23.50/hr

Job Type Full-time Description The Floating Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch ...

Presidential Bank FSB

Floating Universal Banker

Reston, VA · On-site

$18.75 - $23.50/hr

The Floating Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch sales goals. This role ...

Truist

Universal Banker - Wheaton

Kensington, MD · On-site

$45K - $54K/yr

... Universal Banker * The annual base salary for this position is $45,760-$54,500. * Additional incentive pay is available for this position. General Description of Available Benefits for Eligible ...

Truist

Universal Banker - Bradlee

Alexandria, VA

$45K - $54K/yr

... procedures Universal Banker * The annual base salary for this position is $45,760-$54,500. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All ...

Truist

Universal Banker - Bradlee

Alexandria, VA · On-site

$45K - $54K/yr

... procedures Universal Banker * The annual base salary for this position is $45,760-$54,500. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All ...

Citi

Head Universal Banker - Bethesda Row Branch

Bethesda, MD · On-site

$19.25 - $24/hr

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role ...

Truist

Universal Banker - Great Falls

Great Falls, VA · On-site

$45K - $54K/yr

... procedures Universal Banker * The annual base salary for this position is $45,760-$54,500. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All ...

Truist

Universal Banker - Great Falls

Great Falls, VA

$45K - $54K/yr

... procedures Universal Banker * The annual base salary for this position is $45,760-$54,500. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All ...

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All JobsUniversal Banker JobsUniversal Banker Jobs in Reston, VA

Universal Banker information

See Reston, VA salary details

$13

$20

$26

How much do universal banker jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for universal banker in Reston, VA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.50 per hour, depending on experience, location, and employer.

How does a Universal Banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

What Does a Universal Banker Do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a Universal Banker, and why are they important?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

What are Universal Bankers?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.
More about Universal Banker jobs
What are the most commonly searched types of Universal Banker jobs in Reston, VA? The most popular types of Universal Banker jobs in Reston, VA are:
What are popular job titles related to Universal Banker jobs in Reston, VA? For Universal Banker jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Universal Banker jobs in Reston, VA look for? The top searched job categories for Universal Banker jobs in Reston, VA are:
What cities near Reston, VA are hiring for Universal Banker jobs? Cities near Reston, VA with the most Universal Banker job openings:
Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Reston, VA as of June 2026, with employment types broken down into 4% As Needed, 47% Full Time, 9% Part Time, 3% Temporary, and 37% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,971 per year, or $20.7 per hour.

Universal Banker

The Freedom Bank of Virginia

Manassas, VA

$16.75 - $21/hr

Other

Posted 26 days ago

Job description

Description

We are looking to fill various locationsNO WEEKEND HOURS!

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.


The successful candidate will demonstrate:

  1. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
  2. Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  3. Adaptability: Has the ability to learn and adapt quickly to new information and technology
  4. Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  5. Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
  6. Agility: Able to process information and move quickly through problem resolution

Essential Functions:

  • Engaging customers in conversation to understand their banking needs and preferences.
  • Processing transactions accurately and efficiently.
  • Providing assistance with account service needs.
  • Facilitating customer awareness and education of bank services, including digital banking capabilities.
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs.
  • Employs problem-solving skills and sound judgment and recommends appropriate solutions to resolve customer problems, concerns, requests.
  • Performs client transactions such as the accepting of deposits and payments, disbursing of cash, issuing of official checks, preparing of currency transaction reports and placing stop payments.
  • Performs all duties associated with opening, maintaining and closing all types of client deposit accounts and assisting with optional account services, including stop payments, wire transfers, check orders and debit card requests.
  • Develops and maintains knowledge of bank products and services.
  • Participates in sales outreach strategies including outbound calling to achieve individual and team goals for deposit growth and referrals to our business line partners.
  • Represents and participates in community events sponsored by the Bank.
  • Maintains proficiency in digital channel technology and possesses the ability to educate clients.
  • Identifies risk and escalate concerns through proper channels.
  • Completes and passes all required BVS classes on time.
  • Maintains security of cash drawer.
  • Adheres to all bank and regulatory policies and procedures specific to position.
  • Performs other duties as assigned.


Requirements

  • High School Diploma or equivalent required, Bachelor's degree a plus.
  • Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required.
  • Strong interpersonal skills with ability to build relationships.
  • Prior experience in handling and being accountable for money is required.
  • Excellent customer service skills.
  • Strong oral and written communication skills.
  • Competence to exercise sound business judgement.
  • Proficient computer skills.
  • Capability to handle multiple tasks with attention to detail.
  • Ability to work independently or as a member of a team.
  • Expertise in retail banking, relationship sales, and extensive knowledge of bank products and applicable federal and state laws and regulations.
  • High level of client service with the ability to be a self-starter and be comfortable interacting with external clients, centers of influence, and internal partners.
  • Must be able to excel in developing strong, trusting relationships and work well under tight deadlines with multiple priorities.
  • Excellent written and verbal communication skills, strong attention to detail and follow through.

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