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Unit Secretary Jobs in Springfield, MA (NOW HIRING)

Lead Secretary

Hartford, CT · On-site

$44K - $60K/yr

Secretarial/Clerical/Secretary/Clerk Date Posted: 8/4/2026 Location: Morley Elementary School Date Available: ASAP Closing Date: 08/14/2026 West Hartford Public Schools seeks an outstanding candidate ...

Secretary 1

Hartford, CT · On-site

$53K - $69K/yr

... of the unit). * PROCESSING: * Scans correspondence; * Pulls and attaches related materials ... SECRETARY: * Arranges and coordinates meetings (including space and equipment); * Writes minutes of ...

Minimum 1-2 years of experience in a law firm or office environment as an administrative assistant or secretary * Candidates must have worked with legal software, case management, and docketing ...

Showing results 21-40

Unit Secretary information

See Springfield, MA salary details

$29.4K

$48.4K

$56.8K

How much do unit secretary jobs pay per year?

As of Aug 11, 2026, the average yearly pay for unit secretary in Springfield, MA is $48,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $51,800.00 per year, depending on experience, location, and employer.

How does a unit secretary collaborate with clinical staff to ensure efficient patient care?

Unit Secretaries play a vital role in supporting nurses, physicians, and other healthcare professionals by managing communications, scheduling, and documentation. They often serve as the first point of contact for both staff and patients, relaying messages, transcribing doctors' orders, and coordinating patient admissions or discharges. Effective collaboration requires strong organizational skills and the ability to prioritize tasks in a fast-paced environment. By keeping records accurate and workflows smooth, Unit Secretaries help the clinical team focus on direct patient care.

Is it hard to be a unit secretary?

Being a unit secretary involves managing administrative tasks such as scheduling, patient records, and communication within a healthcare setting. The role requires strong organizational skills, attention to detail, and the ability to handle multiple responsibilities efficiently, but it is generally considered manageable with proper training and experience.

What is the difference between Unit Secretary vs Medical Secretary?

AspectUnit SecretaryMedical Secretary
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; medical office certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Job ResponsibilitiesManaging patient records, scheduling, communication with staffHandling correspondence, scheduling, billing, medical transcription

While both roles support healthcare operations, Unit Secretaries primarily work in hospital settings managing patient and administrative tasks, whereas Medical Secretaries often work in outpatient clinics focusing on documentation and billing. Both roles require strong organizational skills and familiarity with medical terminology, but their specific duties and work environments differ.

What are the key skills and qualifications needed to thrive as a unit secretary, and why are they important?

To thrive as a Unit Secretary, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring additional clerical or medical office training. Familiarity with hospital information systems, electronic health records (EHRs), and standard office software like Microsoft Office is typically required. Excellent communication, multitasking, and customer service abilities help Unit Secretaries interact effectively with staff, patients, and families. These skills ensure efficient unit operations, accurate recordkeeping, and a supportive environment for both patients and healthcare professionals.

What does a unit secretary do?

As a unit secretary, your job is to perform clerical and supportive work in a hospital unit. This includes keeping track of patients and physicians, ensuring the nursing station is staffed at all times, providing directions to visitors, and maintaining inventory (so all supplies are available when needed). To support the primary aspects of this job, unit secretaries often help patients and visitors fill out forms, communicate with other staff members, answer telephones, and assist as needed during emergencies. You need to be familiar with medical procedures and abbreviations, able to respond to requests from staff and visitors, and capable of multitasking.

What is a unit secretary?

Unit Secretaries are administrative professionals who work in healthcare settings, such as hospitals or clinics, to support medical staff by performing clerical and organizational tasks. They are responsible for managing patient records, scheduling appointments, answering phones, and facilitating communication between patients, nurses, and doctors. Their work helps ensure the smooth operation of healthcare units, allowing medical staff to focus on patient care. Unit Secretaries play a crucial role in maintaining accurate documentation and efficient workflow within the unit.

Do you need a certification to be a unit secretary?

A certification is not typically required to become a unit secretary, but obtaining a medical administrative or healthcare-related certification can improve job prospects and demonstrate relevant skills. Most employers prioritize clerical experience, organizational skills, and familiarity with medical terminology and office software.
What are the most commonly searched types of Unit Secretary jobs in Springfield, MA? The most popular types of Unit Secretary jobs in Springfield, MA are:
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What job categories do people searching Unit Secretary jobs in Springfield, MA look for? The top searched job categories for Unit Secretary jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Unit Secretary jobs? Cities near Springfield, MA with the most Unit Secretary job openings:
Infographic showing various Unit Secretary job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,389 per year, or $23.3 per hour.

Unit Secretary - Inpatient Dual Diagnosis

Hartford HealthCare at Home

Manchester, CT • On-site

$42K - $52K/yr

Part-time

Re-posted 22 days ago


Job description

Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns.
We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care.
POSITION SUMMARY:
Performs a variety of clerical support and other duties to assist the nursing staff in carrying out daily patient care activities. Prepares and maintains patient medical records. Transcribes and expedites physician orders. Functions as a receptionist. Creates a caring and compassionate environment through Core Values of Teamwork, Respect, and Communication. Contributes to a safe, structured, and therapeutic milieu. Reports to the Clinical Coordinator.
COMPETENCIES:
  • Basic computer skills are desirable.

  • Must be able to read and communicate effectively in English.

  • Must be capable of taking swift and efficient action, including patient restraint when responding to patient emergency codes.

ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.
Job-Specific Competency
  1. Meets, greets, and directs all patients, families, visitors, and health care team members. Provides accurate and appropriate information. Displays and promotes sensitivity to the confidentiality needs of the psychiatric inpatient as evidenced by supervisor observation.

  1. Prepares medical records for new admissions and discharged patients. Maintains accurate medical record during patient stay as evidenced by supervisor observation and chart audits.

  1. Transcribes physician's orders in a timely manner as evidenced by supervisor observation and chart audits. Enters orders in the computer system. Prioritizes orders by identifying those with timed or immediate action. Notifies appropriate nursing staff or department.

  1. Responds appropriately and timely to patient requests, including prompt acknowledgement to patient call bell as evidenced by supervisor observation.

  1. Demonstrates an ability to float to different patient care units and function effectively in different situations as evidenced by supervisor observation.

  1. Demonstrates an ability to prioritize, be flexible, organized and function under stressful situations as evidenced by supervisor observation.

  1. Performs other duties as assigned, to promote efficient functioning of the unit as evidenced by supervisor observation.

  1. Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel/family as evidenced by supervisor observation.

  1. Orders supplies, processes work orders, enters charges and performs other coordinating activities to maintain unit operations as evidenced by feedback from team members and supervisor observation.

  1. Effectively uses psychological and physical management techniques to manage violent or potentially violent situations consistent with e escalation training as evidenced by peer and supervisor observation.

  1. Possesses knowledge of and adheres to all safety and security policies of the unit; implements emergency calls, including such calls for the Early Response Team (ERT) and Dr. Strong team as directed by clinical staff as evidenced by supervisor observation.

  1. Assists in the assignment of patients to the attending psychiatrists within the guidelines established by the Medical Director as evidenced by supervisor observation and feedback from attending psychiatrists.

Qualifications:
EDUCATION/CERTIFICATION:
  • A High School Diploma or GED equivalent is required, along with some knowledge of medical terminology.

  • Must be trained in de-escalation techniques.

We take great care of careers
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment

Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US