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Unit Secretary Jobs in Springfield, MA (NOW HIRING)

Encompass Health

Unit Secretary

Ludlow, MA

$44K - $54K/yr

Unit Secretary Career Opportunity Join a Team That Puts Your Passion for Helping Others First Are you looking for a career close to home and heart? Join Encompass Health as a Unit Secretary, playing ...

Trinityhealth

Unit Secretary MSICU FT Night

Hartford, CT · On-site

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Trinity Health

Unit Secretary MSICU FT Night

Hartford, CT · On-site

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

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All JobsUnit Secretary JobsUnit Secretary Jobs in Springfield, MA

Unit Secretary information

See Springfield, MA salary details

$29.4K

$48.4K

$56.8K

How much do unit secretary jobs pay per year?

As of Sep 8, 2026, the average yearly pay for unit secretary in Springfield, MA is $48,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $51,800.00 per year, depending on experience, location, and employer.

What is a unit secretary?

Unit Secretaries are administrative professionals who work in healthcare settings, such as hospitals or clinics, to support medical staff by performing clerical and organizational tasks. They are responsible for managing patient records, scheduling appointments, answering phones, and facilitating communication between patients, nurses, and doctors. Their work helps ensure the smooth operation of healthcare units, allowing medical staff to focus on patient care. Unit Secretaries play a crucial role in maintaining accurate documentation and efficient workflow within the unit.

What does a unit secretary do?

As a unit secretary, your job is to perform clerical and supportive work in a hospital unit. This includes keeping track of patients and physicians, ensuring the nursing station is staffed at all times, providing directions to visitors, and maintaining inventory (so all supplies are available when needed). To support the primary aspects of this job, unit secretaries often help patients and visitors fill out forms, communicate with other staff members, answer telephones, and assist as needed during emergencies. You need to be familiar with medical procedures and abbreviations, able to respond to requests from staff and visitors, and capable of multitasking.

What are the key skills and qualifications needed to thrive as a unit secretary, and why are they important?

To thrive as a Unit Secretary, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring additional clerical or medical office training. Familiarity with hospital information systems, electronic health records (EHRs), and standard office software like Microsoft Office is typically required. Excellent communication, multitasking, and customer service abilities help Unit Secretaries interact effectively with staff, patients, and families. These skills ensure efficient unit operations, accurate recordkeeping, and a supportive environment for both patients and healthcare professionals.

How does a unit secretary collaborate with clinical staff to ensure efficient patient care?

Unit Secretaries play a vital role in supporting nurses, physicians, and other healthcare professionals by managing communications, scheduling, and documentation. They often serve as the first point of contact for both staff and patients, relaying messages, transcribing doctors' orders, and coordinating patient admissions or discharges. Effective collaboration requires strong organizational skills and the ability to prioritize tasks in a fast-paced environment. By keeping records accurate and workflows smooth, Unit Secretaries help the clinical team focus on direct patient care.

What is the difference between Unit Secretary vs Medical Secretary?

AspectUnit SecretaryMedical Secretary
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; medical office certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Job ResponsibilitiesManaging patient records, scheduling, communication with staffHandling correspondence, scheduling, billing, medical transcription

While both roles support healthcare operations, Unit Secretaries primarily work in hospital settings managing patient and administrative tasks, whereas Medical Secretaries often work in outpatient clinics focusing on documentation and billing. Both roles require strong organizational skills and familiarity with medical terminology, but their specific duties and work environments differ.

Do you need a certification to be a unit secretary?

A certification is not typically required to become a unit secretary, but obtaining a Certified Medical Administrative Assistant (CMAA) or similar credential can improve job prospects. Employers often look for strong organizational skills, familiarity with medical terminology, and proficiency in office software. Certification can demonstrate competence but is not universally mandatory.

Is it hard to be a unit secretary?

Being a unit secretary involves managing administrative tasks such as scheduling, patient records, and communication within a healthcare setting. The role requires strong organizational skills, attention to detail, and proficiency with office software, but it is generally considered manageable with proper training and experience.
More about Unit Secretary jobs

What are the most commonly searched types of Unit Secretary jobs in Springfield, MA?

The most popular types of Unit Secretary jobs in Springfield, MA are:

What are popular job titles related to Unit Secretary jobs in Springfield, MA?

For Unit Secretary jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Unit Secretary jobs?

Cities near Springfield, MA with the most Unit Secretary job openings:

Unit Secretary jobs near you
Infographic showing various Unit Secretary job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,389 per year, or $23.3 per hour.

Unit Secretary

Encompass Health

Ludlow, MA

$44K - $54K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 423 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Unit Secretary Career Opportunity


Join a Team That Puts Your Passion for Helping Others First
Are you looking for a career close to home and heart? Join Encompass Health as a Unit Secretary, playing a pivotal role in supporting the nursing unit to ensure seamless patient care within a community- focused environment that values both employees and the community it serves. Be a cornerstone of our nursing unit, delivering vital clerical support, and serving as a friendly resource for patients, families, staff, and visitors. Your coordination skills will boost unit efficiency, contributing to the delivery of safe, high-quality patient care. Let's create a career that resonates with your home and heart.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Be the Unit Secretary you always wanted to be

  • Maintain complete and accurate medical records for patients using appropriate labeling system.
  • Maintain complete and accurate medical records for patients using appropriate labeling system.
  • Accurately/efficiently transcribe medical orders and distributes to other disciplines as needed.
  • Act as a helpful resource for patients, families, physicians, and visitors at the nursing station.
  • Coordinate unit operations to optimize the delivery of safe patient care.
  • Schedule tests, appointments and transportation as needed in a timely manner.
  • Serve as a liaison for inquiries, directing them to the appropriate person for resolution.

Qualifications

  • CPR certification preferred.
  • One year of inpatient unit secretary experience preferred.
  • Active enrollment in a healthcare program (such as nursing), familiarity with medical terminology, and experience in reading and transcribing medical orders are preferred.
The Encompass Health Way 

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. 

What Encompass Health employees say

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Hours and flexibility

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals and outpatient health care

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

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