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Hospital Secretary Jobs in Springfield, MA (NOW HIRING)

Trinity Health

Department Secretary

Springfield, MA · On-site

$18 - $24.25/hr

The Per Diem Department Secretary is responsible for providing exceptional customer service to all ... Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based ...

Trinity Health

Department Secretary

Springfield, MA · On-site

$18 - $24.25/hr

The Per Diem Department Secretary is responsible for providing exceptional customer service to all ... Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based ...

Trinityhealth

Department Secretary

Springfield, MA

$18 - $24.25/hr

The Per Diem Department Secretary is responsible for providing exceptional customer service to all ... Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based ...

Massgeneralbrigham

Unit Secretary SDC

Northampton, MA

$42K - $51K/yr

Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals ... The Unit Secretary may function as patient care observer to monitor for patient safety in ...

Mass General Brigham

Unit Secretary SDC

Northampton, MA · On-site

$42K - $51K/yr

Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals ... The Unit Secretary may function as patient care observer to monitor for patient safety in ...

Trinity Health

Medical Secretary

Hartford, CT

$19.25 - $23.25/hr

The Medical Secretary has administrative responsibilities including patient greeting, check-in ... Employees can also take advantage of extra benefits specific to each hospital. Step up to your ...

Trinityhealth

Medical Secretary

Hartford, CT

$19.25 - $23.25/hr

The Medical Secretary has administrative responsibilities including patient greeting, check-in ... Employees can also take advantage of extra benefits specific to each hospital. Step up to your ...

Mercy

Unit Secretary (Full Time)

Springfield, MA · On-site

$42K - $51K/yr

As a Unit Secretary in a hospital setting, you will play a pivotal role in facilitating communication and administrative operations within the unit. This position requires strong organizational ...

Trinity Health

Unit Secretary Rehab

Hartford, CT · On-site

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Trinityhealth

Unit Secretary PT Days

Hartford, CT

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Trinity Health

Unit Secretary MSICU FT Night

Hartford, CT · On-site

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Trinity Health

Unit Secretary PT Days

Hartford, CT · On-site

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Trinityhealth

Unit Secretary MSICU FT Night

Hartford, CT

$42K - $52K/yr

At Saint Francis Hospital the Unit Secretary is responsible for coordinating patient flow on the unit and provides clerical support to the unit. What you will do * Coordinate patient flow on the unit

Valley Health Systems

Secretary

Holyoke, MA

$17.86 - $21.56/hr

Holyoke Medical Center is a 219-bed independent community hospital that has served the healthcare needs of the Pioneer Valley for over 125 years. We continue to grow and address the needs of our ...

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All JobsHospital Secretary JobsHospital Secretary Jobs in Springfield, MA

Hospital Secretary information

See Springfield, MA salary details

$24.4K

$45.8K

$62.8K

How much do hospital secretary jobs pay per year?

As of Jul 30, 2026, the average yearly pay for hospital secretary in Springfield, MA is $45,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $52,300.00 per year, depending on experience, location, and employer.

What does a secretary do in a hospital?

A hospital secretary manages administrative tasks such as scheduling appointments, maintaining patient records, answering phones, and coordinating communication between staff and patients. They often use office software and must adhere to confidentiality and healthcare regulations. Strong organizational and communication skills are essential for this role.

What are hospital secretaries?

Hospital secretaries are administrative professionals who support the smooth operation of hospitals by performing clerical tasks such as scheduling appointments, managing patient records, answering phones, and assisting medical staff with documentation. They serve as a critical link between patients, healthcare providers, and hospital departments, ensuring efficient communication and organization. Their duties often require strong organizational skills, attention to detail, and the ability to handle sensitive information discreetly.

What are the key skills and qualifications needed to thrive as a Hospital Secretary, and why are they important?

To thrive as a Hospital Secretary, you need strong organizational skills, attention to detail, and a background in office administration, often with a diploma or certificate in medical office administration. Familiarity with hospital information systems, electronic health records (EHRs), and standard office software is typically expected. Excellent interpersonal communication, professionalism, and the ability to multitask are standout soft skills in this role. These competencies ensure efficient hospital operations, accurate patient record management, and effective communication between staff and patients.

What are some common challenges faced by Hospital Secretaries and how can they be managed?

Hospital Secretaries often face challenges such as managing high volumes of patient information, balancing multiple administrative tasks, and handling sensitive situations with compassion and discretion. Staying organized and using hospital management software can help streamline workflow and reduce errors. Additionally, strong communication skills and the ability to prioritize tasks are essential for effectively supporting medical staff and ensuring a smooth patient experience.

What is the difference between Hospital Secretary vs Medical Office Assistant?

AspectHospital SecretaryMedical Office Assistant
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient facilities
Job DutiesAdministrative support, scheduling, patient recordsPatient intake, appointment scheduling, basic clinical tasks
Industry UsageHealthcare administration, hospital settingsMedical practices, outpatient clinics

While both roles involve administrative tasks in healthcare settings, a Hospital Secretary primarily supports hospital operations with a focus on administrative and clerical duties, whereas a Medical Office Assistant often handles both administrative and basic clinical tasks in outpatient or clinic environments. The roles overlap in scheduling and patient record management but differ in scope and clinical involvement.

What do you need to be a hospital secretary?

To become a hospital secretary, you typically need a high school diploma or equivalent, strong organizational and communication skills, and proficiency with office software such as word processing and scheduling programs. Some positions may require previous administrative experience or familiarity with medical terminology and healthcare environments.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides basic administrative and clinical support skills, such as scheduling, patient communication, and record management. It typically requires minimal prior experience and can serve as a stepping stone to more advanced healthcare positions or certifications. However, the job's suitability depends on individual career goals and the specific responsibilities involved.

What is the highest pay as a medical receptionist?

The highest pay for a hospital secretary or medical receptionist can reach around $45,000 to $50,000 annually, typically for those with extensive experience, advanced certifications, or working in high-cost regions. Salaries vary based on location, employer, and level of responsibility, with some specialized roles or administrative supervisors earning higher wages.
What job categories do people searching Hospital Secretary jobs in Springfield, MA look for? The top searched job categories for Hospital Secretary jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hospital Secretary jobs? Cities near Springfield, MA with the most Hospital Secretary job openings:
Hospital Secretary jobs near you
Infographic showing various Hospital Secretary job openings in Springfield, MA as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 73% Full Time, 17% Part Time, 1% Temporary, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,784 per year, or $22 per hour.

Department Secretary

Trinity Health

Springfield, MA • On-site

$18 - $24.25/hr

Part-time

Posted 9 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

571st of 890 rated healthcare providers

Job description

Employment Type:
Part timeShift:
Day Shift
Description:
Posting Job Description
Brightside for Families and Children a member of Trinity Health of New England is looking for a Department Secretary to join our team.
The Per Diem Department Secretary is responsible for providing exceptional customer service to all clients of Brightside. Provides secretarial and administrative support to the FST/CSP programs to ensure timely billing of services and management of client records.
What will you do:
  • Accurately files patient medical records in accordance to established procedures.
  • Reviews current and closed medical records daily to sort, arrange and file updated reports, encounter forms and other information into charts according to established chart order.
  • Assist in assuring that medical records are in compliance with COA and various insurance review procedures.
  • Assist FST/CSP in other miscellaneous duties, such as photo copying and maintaining policy and procedure manuals.
  • Assist FST/CSP programs in rating quarterly treatment plans for review through QIC.
  • Enters weekly CSP charges into billing system.
  • Checks all open Mass health clients to ensure coverage.
  • Enters mileage into spreadsheet and tracks clinician expenses.
  • Creates files for each clinician and coordinator and tracks productivity units

Requirements:
  • Education: High School diploma or general equivalency diploma (GED) required.
  • Excellent computer abilities.
  • Excellent written, oral communication and customer service skills.
  • Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
  • Ability to work collaboratively and efficiently within a team treatment model.

Highlights
  • PER DIEM - possible 2/3 days per week
  • Mission Drive Team Environment
  • Flexible Schedule

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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