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As of Aug 4, 2026, the average hourly pay for uniserv in the United States is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $19.23 per hour, depending on experience, location, and employer.

What is a Uniserv?

A Uniserv job typically refers to a position within a teachers' union or an education association, where employees advocate for educators' rights, provide legal support, negotiate contracts, and assist with professional development. Uniserv staff often work directly with local unions and school districts to ensure fair working conditions for teachers and education professionals. The role may involve organizing events, advising members on labor issues, and representing them in discussions with administrators.

What does a Uniserv do?

Uniserv professionals are primarily responsible for addressing customer inquiries, resolving service or product issues, and ensuring a smooth support experience for clients. On a daily basis, you might respond to emails and phone calls, update records in CRM systems, and coordinate with other departments to fulfill customer requests. The role often involves multitasking between different support channels and managing service tickets efficiently. Working closely with team members, you'll contribute to a positive service environment and help identify opportunities for process improvements. This dynamic workflow keeps each day engaging and provides valuable experience in client relations and operations.

What skills and qualifications are needed to thrive as a Uniserv?

To thrive as a Uniserv, you need a solid background in customer service, problem-solving, and general administrative tasks, often supported by relevant experience or training in support roles. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Strong communication, patience, and teamwork skills help you excel in assisting clients and coordinating with colleagues. These abilities ensure efficient service delivery, high client satisfaction, and effective collaboration within a service-oriented environment.

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Uniserv jobs near you
Infographic showing various Uniserv job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,857 per year, or $18.2 per hour.

UniServ Labor Relations Consultant

Ohio Education Association

Zanesville, OH • On-site

$95K - $113K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

The Ohio Education Association represents 121,000 teachers, faculty members, and support professionals in Ohio's public schools, colleges, and universities. The Ohio Education Association (OEA) is seeking a person for a challenging and rewarding position as UniServ Labor Relations Consultant. This position assists the United Education Profession in the achievement of its goals through membership recruitment, promotion, and engagement and support to local associations and members in areas including, but not limited to, organizing, collective bargaining, member rights advocacy, local development and training, professional efficacy, and political advocacy.

Essential Functions:

  • Plans, assists, and/or serves as a consultant to the local association in the collective bargaining process
  • Assists members and locals in member rights advocacy
  • Advises leaders in dealing with local operations and assists in local association program development
  • Assists in the development and dissemination of general communications and may serve as public spokesperson as assigned
  • Assists local associations in developing effective internal and external public relations programs
  • Uses OEA/NEA resource personnel and participates in providing programs and support to local associations and members through learning and engagement opportunities such as workshops and trainings
  • Assists locals with political advocacy at the local, state and national levels
  • Provides assistance in crisis situations as assigned
  • Assists existing, new and potential locals in internal and external organizing activities. Collaborates with UniServ Organizers as required
  • Assists members and locals with professional issues advocacy
  • Plans, develops, and provides training for leaders and members
  • Serves in field operations as assigned
  • Serves as a liaison/advisor and subject matter expert as assigned
  • Attends major conferences, workshops, etc. in areas of assignment and disseminates relevant information obtained at said approved professional training
  • Performs other duties as assigned by the immediate supervisor within the job description.

Qualifications:

  • Bachelor’s degree
  • Demonstrated competency and proficiency in organizing, consulting skills, political action, member advocacy, and collective bargaining among others
  • Demonstrated proficiency in developing productive relationships using strong interpersonal skills
  • High proficiency in exercising good judgment and reasoning skills
  • Ability to creatively solve problems in a dynamic environment
  • Ability to interact and consult effectively with diverse groups including local leadership and association members
  • High proficiency in verbal and written communication including drafting proposals, developing presentations and producing materials and reports for a variety of specific audiences
  • Familiarity with education policy, practice and political environment
  • Proficient in technology including Microsoft Office Suite and other online platforms including Skype among others
  • Demonstrated ability to pursue projects with energy, drive, and perseverance
  • Ability to work evenings and weekends as needed to achieve the goals of the OEA
  • A valid driver’s license is required
  • Must be willing to relocate, if needed.

Authority and Relationships:

Is responsible to the immediate supervisor; recommends policy and procedure changes to and through the immediate supervisor; determines priorities except as established by the OEA.

Benefits:

  • FICA pick-up
  • Eligible for Medical, Dental, and Vision FIRST DAY
  • PTO: 11 Holidays, Personal, Sick, Vacation and Parental Leave
  • Retirement: 401K, Defined Contribution, HRA, FSA
  • Auto Allowance & additional reimbursements
  • Casual Work Attire & FREE Parking

OEA is an Equal Employment Opportunity Employer.

Consideration is given to all applicants without regard to age, ancestry, sex, race, color, creed, religion, sexual orientation, gender identity or expression, marital status, national origin, residence, disability, socio-economic status, military status, political affiliation, genetic information; on the basis of pregnancy, childbirth, or related medical conditions; or, degree of association activity.