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Union Jobs in Dothan, AL (NOW HIRING)

MEMBER SERVICE SPECIALIST

Enterprise, AL · On-site

$13 - $16.50/hr

Maintains knowledge and thorough understanding of credit union processes, products and services to effectively assist members in the assigned capacity. Provides coaching and assists with the training ...

Identify cross-sell opportunities for Credit Union products and services to enhance member engagement. * Perform administrative tasks including filing, data entry, equipment maintenance, and ...

Identify cross-sell opportunities for Credit Union products and services to enhance member engagement. * Perform administrative tasks including filing, data entry, equipment maintenance, and ...

Member Care Manager

Kinsey, AL · On-site

$11.50 - $15/hr

Supports needs-based recommendations and appropriate Credit Union product and service solutions. * Recommends appropriate staffing levels based on scheduling, forecasting, capacity management, and ...

Network to improve the presence and reputation of the branch and Credit Union. Focuses on growing revenue, managing controllable expenses and growing the business. * Troubleshoots and resolves ...

We are located on 628 S Union Ave / 5013 Andrews Ave/5579 Andrews Ave. Our ideal candidate is a self-starter, motivated, and engaged. ( NOTE: This is not an online job you must be physically at work)

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See Dothan, AL salary details

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How much do union jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for union in Dothan, AL is $14.51, according to ZipRecruiter salary data. Most workers in this role earn between $8.94 and $19.47 per hour, depending on experience, location, and employer.

What is a union?

A union is an organized group of workers who come together to collectively negotiate with employers over wages, benefits, working conditions, and other employment-related matters. Unions represent their members in discussions with management to secure better terms and protect workers' rights. By joining together, workers can increase their bargaining power and have a stronger voice in the workplace.

What is a union job?

A union job can refer to two separate types of jobs. One is jobs that support the structure of the union, such as research, organizing, and administration. The other is any job that is represented by a union. If you work for a union, you generally provide support and resources to your union members, such as helping to negotiate collective bargaining agreements with the management of a specific employer. If you work in a union, your duties and responsibilities are contingent on the type of work you do.

What are some common challenges faced by union representatives in balancing member advocacy with employer negotiations?

Union representatives often navigate the challenge of effectively advocating for members’ interests while maintaining constructive relationships with employers. Striking a balance between assertively addressing member concerns—such as fair wages, workplace safety, and job security—and fostering open, solution-oriented dialogue with management is essential. Representatives must also ensure transparent communication with union members, manage expectations, and stay updated on labor laws and contracts. These tasks require strong negotiation, conflict resolution, and interpersonal skills.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a strong understanding of labor laws, collective bargaining processes, and negotiation techniques, often backed by relevant experience or training in labor relations. Familiarity with grievance management systems, contract databases, and legal research tools is typically required. Outstanding communication, conflict resolution, and advocacy skills help a representative effectively support members and foster positive relationships. These skills ensure the Union can protect workers' rights, negotiate fair agreements, and address workplace issues efficiently.

What are popular job titles related to Union jobs in Dothan, AL?

For Union jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Union jobs in Dothan, AL look for?

The top searched job categories for Union jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Union jobs?

Cities near Dothan, AL with the most Union job openings:

Infographic showing various Union job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $30,184 per year, or $14.5 per hour.

MEMBER SERVICE SPECIALIST

Enterprise, AL • On-site

$13 - $16.50/hr

Full-time

Re-posted 20 days ago


Job description

Summary: Responsible for accurately processing financial transactions and being an effective source of information for members: in the branch, drive-thru window or by telephone. Can assist members with their financial needs by servicing transactions, counseling on product selection or use, opening new accounts and processing consumer loans. Proactively seeks out cross training opportunities to better assist members. Provides friendly, professional, and confidential assistance to members promoting positive member experience.
Hours: Fulltime- Some Saturdays required.
Major Duties and Responsibilities
  • Processes transactions, answers inquiries and resolves problems or discrepancies with member accounts. Obtains and accurately records information required for the provision of services. Conducts thorough examination to verify information, member identification and document legality and ensures confidential information is protected and secured. Accurately records transactions and reconciles cash drawer. Maintains limited occurrences and amounts of Over/Short per policy and returned checks.
  • Maintains knowledge and thorough understanding of credit union processes, products and services to effectively assist members in the assigned capacity. Provides coaching and assists with the training of other employees as needed. Provides feedback to Branch Operations based on observations to identify and support continuous improvement.
  • Proactively identifies and recommends products and services for the betterment of the member. Uses every encounter as an opportunity to advise or educate the member about additional services or programs that might benefit them. Maintains knowledge of product and service offerings. Demonstrates customer service skills, attentiveness, tact and diplomacy in dealing with members and co-workers.
  • Works actively toward individual, branch and credit union goals while ensuring quality service is provided. Seeks opportunities for to improve efficiency and communicates to leadership.
  • Troubleshoots and resolves member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
  • Complies with operations and security procedures. Maintains customer confidence and protects credit union operations by keeping information confidential.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.