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Credit Union Jobs in Dothan, AL (NOW HIRING)

MEMBER SERVICE SPECIALIST

Enterprise, AL ยท On-site

$13 - $16.50/hr

Maintains knowledge and thorough understanding of credit union processes, products and services to effectively assist members in the assigned capacity. Provides coaching and assists with the training ...

Identify cross-sell opportunities for Credit Union products and services to enhance member engagement. * Perform administrative tasks including filing, data entry, equipment maintenance, and ...

Identify cross-sell opportunities for Credit Union products and services to enhance member engagement. * Perform administrative tasks including filing, data entry, equipment maintenance, and ...

Contact Center Representative

Daleville, AL ยท On-site

$16.75 - $21.50/hr

You will communicate any changes or disruptions in any digital services to credit union staff to include any instructions, resolutions, or temporary solutions. * You are responsible for maintaining ...

Member Care Manager

Kinsey, AL ยท On-site

$11.50 - $15/hr

Supports needs-based recommendations and appropriate Credit Union product and service solutions. * Recommends appropriate staffing levels based on scheduling, forecasting, capacity management, and ...

Network to improve the presence and reputation of the branch and Credit Union. Focuses on growing revenue, managing controllable expenses and growing the business. * Troubleshoots and resolves ...

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Merchandise Associate

Dothan, AL ยท On-site

$12.75 - $13.25/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

merchandise associate

Enterprise, AL ยท On-site

$12.75 - $13.25/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Part-Time Merchandise Associate

Marianna, FL ยท On-site

$14 - $14.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

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Credit Union information

See Dothan, AL salary details

$11

$29

$87

How much do credit union jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for credit union in Dothan, AL is $29.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.50 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Dothan, AL?

The most popular types of Credit jobs in Dothan, AL are:

What are popular job titles related to Credit Union jobs in Dothan, AL?

For Credit Union jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Dothan, AL look for?

The top searched job categories for Credit Union jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Credit Union jobs?

Cities near Dothan, AL with the most Credit Union job openings:

Infographic showing various Credit Union job openings in Dothan, AL as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,635 per year, or $29.6 per hour.

MEMBER SERVICE SPECIALIST

Enterprise, AL โ€ข On-site

$13 - $16.50/hr

Full-time

Re-posted 21 days ago


Job description

Summary: Responsible for accurately processing financial transactions and being an effective source of information for members: in the branch, drive-thru window or by telephone. Can assist members with their financial needs by servicing transactions, counseling on product selection or use, opening new accounts and processing consumer loans. Proactively seeks out cross training opportunities to better assist members. Provides friendly, professional, and confidential assistance to members promoting positive member experience.
Hours: Fulltime- Some Saturdays required.
Major Duties and Responsibilities
  • Processes transactions, answers inquiries and resolves problems or discrepancies with member accounts. Obtains and accurately records information required for the provision of services. Conducts thorough examination to verify information, member identification and document legality and ensures confidential information is protected and secured. Accurately records transactions and reconciles cash drawer. Maintains limited occurrences and amounts of Over/Short per policy and returned checks.
  • Maintains knowledge and thorough understanding of credit union processes, products and services to effectively assist members in the assigned capacity. Provides coaching and assists with the training of other employees as needed. Provides feedback to Branch Operations based on observations to identify and support continuous improvement.
  • Proactively identifies and recommends products and services for the betterment of the member. Uses every encounter as an opportunity to advise or educate the member about additional services or programs that might benefit them. Maintains knowledge of product and service offerings. Demonstrates customer service skills, attentiveness, tact and diplomacy in dealing with members and co-workers.
  • Works actively toward individual, branch and credit union goals while ensuring quality service is provided. Seeks opportunities for to improve efficiency and communicates to leadership.
  • Troubleshoots and resolves member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
  • Complies with operations and security procedures. Maintains customer confidence and protects credit union operations by keeping information confidential.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.