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Union Rep Jobs in Connecticut (NOW HIRING)

Harold Levinson Associates

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Food Service Territory Sales Representative

Waterbury, CT · On-site

$65K - $70K/yr

Union-represented position * Medical and dental insurance through Local 810 * 401(k) * Paid vacation * Disability insurance * Opportunities for professional growth and development If you're ...

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Union Rep information

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

How do you get a job as a union rep?

To become a union representative, candidates typically need experience in their industry, strong communication skills, and knowledge of labor laws and union policies. Many union reps are elected by members or appointed by union leadership, often requiring involvement in union activities or committees beforehand.

What are the most commonly searched types of Rep jobs in Connecticut?

The most popular types of Rep jobs in Connecticut are:

What cities in Connecticut are hiring for Union Rep jobs?

Cities in Connecticut with the most Union Rep job openings:

Union Rep jobs near you
Infographic showing various Union Rep job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

MEMBER SERVICE REPRESENTATIVE

Charter Oak Federal Credit Union

Dayville, CT • On-site

$23 - $44.64/hr

Full-time

Re-posted 9 days ago

Charter Oak Federal Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

DAYVILLE- MEMBER SERVICE REPRESENTATIVE


Be a part of the Charter Oak Federal Credit Union Team!

Member Service Representative is responsible for building member relationships by providing outstanding service.

Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential.


SUMMARY:

Member Service Representatives primary responsibility is, with the aid of APEX tools and training, to sell all Credit Union deposit and loan services to current and potential members in person and on the telephone. MSR will be held accountable for Achieving Performance Excellence goals in their office/department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Receives and greets the members, determines their needs and refers them to the proper department when applicable.
  • Communicate with members and potential members to effectively determine their deposit and loan needs.
  • Explain and effectively cross sell credit union services, utilizing APEX tools, while in contact with members.
  • Perform all clerical functions related to establishing and servicing deposits, loans and other products and services offered by the credit union.
  • Assist members in researching, balancing and reconciling their accounts, exercise prudent judgment in using approved powers to service accounts (such as approving checking accounts, waiving fees etc).
  • Have a working knowledge of the laws, rules, regulations and procedures regarding credit union products offered to members. Such laws include, but are not limited to IRA'S, lending, demand deposit and second mortgages.
  • Present a Professional image (attire, mannerisms and work station).
  • Provide suggestions to improve service, control costs, and promote the credit union activities.
  • Performs Loan Originator duties under Regulation Z by taking applications, and assists a member in obtaining or applying to obtain a loan.
  • Oversees and observes all security procedures for the safety and protection of members and the credit union in the safe deposit department under the direction of the Office Manager/Supervisor when applicable.
  • Backup for Teller as needed.
  • Other duties as assigned.


Equal Opportunity Employer Veterans/Disabled

What Charter Oak Federal Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

CHARTER OAK FEDERAL CREDIT UNION logo

About CHARTER OAK FEDERAL CREDIT UNION

Sourced by ZipRecruiter

Integrity, Value, Commitment & Strength are the core values that have guided Charter Oak Federal Credit Union since 1939. While these values have been instrumental in providing a positive member experience, they have been just as impactful in the growth, evolution and promotion of our team members throughout the years.

Industry

Commercial banking

Company size

51 - 200 Employees

Headquarters location

Waterford, CT, US

Year founded

1939

Social media

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