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Union Hotel Jobs in Michigan (NOW HIRING)

The Vibe Credit Union Showplace is Southeast Michigan's premier destination for trade shows ... With expansive exhibit space, flexible meeting facilities, and an attached hotel, we host events of ...

The Vibe Credit Union Showplace is Southeast Michigan's premier destination for trade shows ... With expansive exhibit space, flexible meeting facilities, and an attached hotel, we host events of ...

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Union Hotel information

See Michigan salary details

$8

$13

$18

How much do union hotel jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for union hotel in Michigan is $13.43, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.10 per hour, depending on experience, location, and employer.

What is a union hotel?

A Union Hotel is a hotel establishment where the staff are represented by a labor union. This means that employees are part of a collective bargaining agreement that outlines wages, benefits, working conditions, and dispute resolution procedures. Union Hotels typically provide better job security and benefits for their workers compared to non-unionized hotels. Guests may notice little difference in service, but staying at a Union Hotel can support fair labor practices in the hospitality industry.

What are the key skills and qualifications needed to thrive as a hotel manager at a unionized property, and why are they important?

To thrive as a Hotel Manager at a union hotel, you need strong leadership, hospitality management experience, and a solid understanding of labor relations, often supported by a degree in hospitality or business management. Familiarity with property management systems (PMS), scheduling software, and relevant labor laws or union contracts is essential. Excellent interpersonal, negotiation, and conflict resolution skills help foster positive relationships with both staff and union representatives. These skills ensure smooth daily operations, compliance with union agreements, and a productive, harmonious work environment.

What are some common challenges faced by staff working in a unionized hotel environment?

Staff working in a unionized hotel may encounter challenges such as navigating collective bargaining agreements, adhering to strict work rules, and balancing the needs of both hotel management and union representatives. Communication and collaboration are essential, as roles and responsibilities are often clearly defined by the union contract. Additionally, employees may experience structured grievance procedures for resolving workplace issues, which can sometimes slow down decision-making but also provide job security and clear dispute resolution channels.

What is the difference between Union Hotel vs Union Hotel Front Desk Agent?

AspectUnion HotelUnion Hotel Front Desk Agent
Primary RoleHotel management and operationsGuest check-in/out, customer service
Required CredentialsHospitality management experience, possibly a degreeCustomer service skills, hospitality experience
Work EnvironmentHotel management offices, staff areasFront desk, lobby, guest areas
Industry UsageHotel industry, management levelHotel industry, front-line staff

The main difference between Union Hotel and Union Hotel Front Desk Agent is that the former refers to the overall hotel management and operations, while the latter is a specific role focused on guest services at the front desk. The Front Desk Agent handles guest check-ins, inquiries, and reservations, whereas the Union Hotel encompasses broader responsibilities including staff management and hotel administration.

What are the most commonly searched types of Hotel jobs in Michigan?

The most popular types of Hotel jobs in Michigan are:

What are popular job titles related to Union Hotel jobs in Michigan?

For Union Hotel jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Union Hotel jobs?

Cities in Michigan with the most Union Hotel job openings:

Infographic showing various Union Hotel job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $27,939 per year, or $13.4 per hour.

Front Office Supervisor

Graham Hotel Systems

Ann Arbor, MI โ€ข On-site

Full-time

Posted 4 days ago


Job description

Description:

the Front Desk Supervisor is responsible for:

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, and respond with appropriate action.

Complete registration process by inputting & retrieving information from computer, confirming pertinent information. Promote sales initiatives. Make appropriate selection of rooms based on guest needs. Provide welcome folders containing room keys, certificates, coupons, as appropriate.

Verify/swipe credit cards for authorization. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. 

Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate with guests. Retrieve mail/packages.

Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.

Field guest complaints, conduct research, develop effective solutions, negotiate results. Listen and extend assistance. Remain calm and alert during emergency situations and heavy hotel activity.

Owning and resolving all guest issues.

Stocking and inventory of the Dash In and Union stores, and Front Office supplies.

Building rapport with other departments for smooth functionality.

Participate in weekly staff meetings.

Train and on-board other guest service staff.

Strategize and implement ideas for upselling and increasing room revenue and sales.

Follow up on group resumes daily and weekly.

Flexibility in scheduling shifts.

Ability to walk guests on sold out nights.

Understand and implement room inventory and room assignments.

Perform any other job related duties as assigned.

Requirements:

Must be 18 years or older

Must have the ability to communicate in English. 

Self-starting personality with an even disposition.

Maintain a professional appearance and manner at all times. 

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

Ability to use a calculator to prepare moderately complex mathematical calculations without error.

Ability to effectively deal with customers, with high levels of patience, tact and diplomacy. 

Ability to establish and maintain effective working relationships with associates and customers.

Ability to stand and move throughout front office and continuously perform essential job functions. 

Ability to access and accurately input information using a moderately complex computer system. 

Ability to observe and detect signs of emergency situations.