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How much do unfcu jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for unfcu in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working at UNFCU?

A typical day at UNFCU involves supporting members with a variety of financial services, such as processing transactions, answering inquiries, and assisting with account management. Employees often collaborate with other departments to resolve member issues and ensure compliance with regulatory standards. Depending on your specific role, you may also be involved in loan processing, financial counseling, or community outreach initiatives. The work environment is highly collaborative and focused on delivering excellent service to a global membership, providing valuable experience in international banking operations.

What is a UNFCU job?

A UNFCU job refers to a position at the United Nations Federal Credit Union, a financial institution that serves UN employees, retirees, and their families. Roles at UNFCU span various departments, including finance, customer service, IT, and compliance. Employees support the organization's mission by providing banking services tailored to the global UN community. Positions often require financial expertise, customer service skills, and an understanding of international banking needs. Working at UNFCU offers opportunities for professional growth in a mission-driven financial institution.

What are the key skills and qualifications needed to thrive in the Unfcu position, and why are they important?

To thrive at the United Nations Federal Credit Union (UNFCU), key skills include a strong foundation in finance or banking operations, attention to detail, and relevant educational background such as a degree in finance, business administration, or a related field. Proficiency with banking software, customer relationship management systems, and knowledge of financial regulations (such as BSA/AML compliance) are often required. Excellent communication, problem-solving abilities, and a customer-focused approach distinguish top performers in this environment. These skills and attributes are critical to maintaining high standards of service, regulatory compliance, and effective teamwork in a mission-driven financial institution.

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Unfcu jobs near you
Infographic showing various Unfcu job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 35% Physical, 59% Hybrid, and 6% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Global Cards Solutions Specialist II - Member Experience

Global Cards Solutions Specialist II - Member Experience

United Nations Federal Credit Union

Long Island City, NY • On-site

$62K - $75K/yr

Other

Posted 15 days ago

Job description

Why join this team
Upholds UNFCU's commitment to service excellence by independently managing and resolving card inquiries, with sound judgment with timely and effective solutions. Assist with other functions within the department to meet service level agreements. Execute all member service-related tasks within the department effectively and accurately.
This position is expected to be hybrid, 2 days a week in the office, with additional in-office days as business needs require.
NYC Salary Range - $62,290-$75,000 annually; compensation is commensurate to geographic location.
What you'll do
  • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Ensure excellent member service and satisfaction by managing assigned email and case management queues and independently resolving card-related issues through effective written and verbal communicationProcess card order requests (express/standard delivery) to designated locations/duty stations as directed by the member.
  • Perform necessary maintenance/adjustments to members' cards, block accounts, and complete transfers.
  • Provide support to Contact Center, Retail Branches and Representative Offices for card related member inquiries and escalations.
  • Maintain working knowledge of department functions to resolve member inquiries and determine appropriate escalation paths within established service level agreements. Recommend enhancements to card products and services that improve the member experience.
  • Identifies and escalate systemic issues impacting member experience using multiple card servicing systems to research, analyze, and resolve member inquiries
  • Process financial adjustments within Cards core systems (DNA and Springboard).
  • Review daily reports when necessary.
  • Review and update department procedures in accordance with department timeframes to ensure proper documentation is established.
  • Complete required training classes.
  • Perform additional responsibilities as assigned
  • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct

What we're seeking
  • Bachelor's degree, or some college coursework completed, or equivalent work experience
  • 2-4 years of experience related to debit and credit card processing
  • Ability to work independently and within a team environment

What makes you stand out
  • Computer proficiency with basic to intermediate knowledge of Microsoft Word, Excel and PowerPoint

Who we are
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws

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