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Unfcu Jobs (NOW HIRING)

United Nations Federal Credit Union

Teller

Queens, NY

$45K - $51K/yr

Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent ...

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How much do unfcu jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for unfcu in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working at UNFCU?

A typical day at UNFCU involves supporting members with a variety of financial services, such as processing transactions, answering inquiries, and assisting with account management. Employees often collaborate with other departments to resolve member issues and ensure compliance with regulatory standards. Depending on your specific role, you may also be involved in loan processing, financial counseling, or community outreach initiatives. The work environment is highly collaborative and focused on delivering excellent service to a global membership, providing valuable experience in international banking operations.

What is a UNFCU job?

A UNFCU job refers to a position at the United Nations Federal Credit Union, a financial institution that serves UN employees, retirees, and their families. Roles at UNFCU span various departments, including finance, customer service, IT, and compliance. Employees support the organization's mission by providing banking services tailored to the global UN community. Positions often require financial expertise, customer service skills, and an understanding of international banking needs. Working at UNFCU offers opportunities for professional growth in a mission-driven financial institution.

What are the key skills and qualifications needed to thrive in the Unfcu position, and why are they important?

To thrive at the United Nations Federal Credit Union (UNFCU), key skills include a strong foundation in finance or banking operations, attention to detail, and relevant educational background such as a degree in finance, business administration, or a related field. Proficiency with banking software, customer relationship management systems, and knowledge of financial regulations (such as BSA/AML compliance) are often required. Excellent communication, problem-solving abilities, and a customer-focused approach distinguish top performers in this environment. These skills and attributes are critical to maintaining high standards of service, regulatory compliance, and effective teamwork in a mission-driven financial institution.

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Unfcu jobs near you
Infographic showing various Unfcu job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 35% Physical, 59% Hybrid, and 6% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Bilingual French Contact Center Agent I

Bilingual French Contact Center Agent I

United Nations Federal Credit Union

Long Island City, NY • Hybrid

$51K - $55K/yr

Other

Posted 11 days ago

Job description

Why join this team

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Responsible for determining members' financial needs and resolving their financial inquiries. Ensure compliance with country, federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.

This position is hybrid.

NYC Salary Range - $51,000 - $55,000 annually; compensation is commensurate to geographic location.

What you'll do
  • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Utilize the service excellence model to become a trusted advisor and deepen member connections by identifying members' needs and presenting the features and benefits of UNFCU's products and services.
  • Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc.
  • Identify, research, and resolve member issues by providing knowledgeable and professional service.  When needed, escalate concerns using appropriate channels.
  • Comply with Contact Center Key Performance Indicator (KPI) goals such as adherence to schedule, average handle time, quality scores, etc.  Actively seek and implement feedback from assigned supervisor to ensure performance expectations are met.
  • Attend meetings, trainings and organizational events, as directed by management.
  • Perform additional responsibilities as assigned.
  • Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:
    • Maintain awareness of and report suspicious activity
    • Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs)
    • Complete annual BSA/AML/OFAC training
What we're seeking
  • High School diploma, General Education Development (GED), or high school equivalent certificate
  • Some college coursework is preferred but not required
  • Minimum 2 years of experience in customer service roles such as retail, concierge, call center and/or banking and financial services
  • Strong organizational, multitasking, and prioritization skills with the ability to work independently and manage multiple systems simultaneously.
  • Goal-oriented, dependable, and motivated to achieve key performance indicators while contributing effectively in a team environment
What makes you stand out
  • Fluency in French required
  • Computer proficiency with intermediate Microsoft Word and Excel skills
  • Excellent communication and interpersonal skills, with a professional, service-driven approach and the ability to build positive relationships across all levels of the organization
Who we are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

Employment Type: OTHER

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