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UMass Boston

University Police Officer

Boston, MA · On-site

Supports the University of Massachusetts Boston Police Department mission and the policies and procedures in support of that mission, which is aligned with the University and the Division of Student ...

UMass Boston

University Police Officer

Boston, MA · On-site

Supports the University of Massachusetts Boston Police Department mission and the policies and procedures in support of that mission, which is aligned with the University and the Division of Student ...

CATHOLIC CHARITIES MAINE

TVI Assistant

Auburn, ME · On-site

$24.50 - $28.18/hr

Desire to enroll in the online TVI Prep program at UMass Boston while working in this position. (Tuition is fully funded!) * Experience supporting students with visual impairments, Braille, or ...

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How much do umass boston jobs pay per year?

As of Sep 13, 2026, the average yearly pay for umass boston in the United States is $93,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $136,500.00 per year, depending on experience, location, and employer.

What is UMass Boston?

UMass Boston, or the University of Massachusetts Boston, is a public research university located in Boston, Massachusetts. It is part of the University of Massachusetts system and offers undergraduate, graduate, and doctoral programs across a wide range of disciplines. UMass Boston is known for its diverse student body, commitment to community engagement, and strong research initiatives. The university provides a vibrant urban learning environment and emphasizes access, social justice, and academic excellence.

What professional development opportunities are available for staff at UMass Boston?

UMass Boston offers a range of professional development programs for its staff, including workshops, seminars, and tuition assistance for continuing education. Employees are encouraged to participate in university-sponsored trainings that focus on leadership, technology, and diversity initiatives. Additionally, there are opportunities for career advancement within departments, as well as cross-departmental projects that foster skill-building and networking. The university supports staff in pursuing certifications and advanced degrees to enhance their career trajectory.

What are the key skills and qualifications needed to thrive as a UMass Boston staff member, and why are they important?

To thrive as a staff member at UMass Boston, you generally need a relevant educational background, strong organizational skills, and experience in higher education or your specific field. Familiarity with campus management systems such as PeopleSoft, learning management systems like Blackboard, and common office software is often required. Excellent interpersonal communication, problem-solving abilities, and a commitment to diversity and inclusion are standout soft skills. These competencies are vital for supporting the university's mission, ensuring smooth campus operations, and contributing to a positive environment for students and colleagues.

What is the difference between Umass Boston vs University of Massachusetts Boston?

AspectUmass BostonUniversity of Massachusetts Boston
TypePublic research universityPublic research university
LocationBoston, MABoston, MA
AccreditationNECHE-accreditedNECHE-accredited
ProgramsUndergraduate & graduate degreesUndergraduate & graduate degrees
Work EnvironmentCampus-based, urban settingCampus-based, urban setting

Umass Boston and University of Massachusetts Boston refer to the same institution. The full name emphasizes the university's official title, while Umass Boston is a common abbreviation. Both share the same programs, accreditation, and location, making them essentially identical in terms of education and employment opportunities.

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Umass Boston jobs near you
Infographic showing various Umass Boston job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 71% Full Time, 12% Part Time, and 15% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $93,608 per year, or $45 per hour.

Enrollment Support Specialist, Undergraduate (Temporary, Part-Time)

Lowell, MA • On-site

UMass Boston
Colleges, Universities, and Professional Schools • 1 - 5K employees
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Re-posted 3 days ago

Job description

Administrative Support For Online Undergraduate Student Success Team

This part-time (18 hours/week) temporary position provides administrative support for UMass Lowell's Online Undergraduate Student Success team. The Enrollment Support Specialist (ESS) will review the records of incoming students to ensure timely follow-up on transcripts and enrollment. The ESS will also support student retention and enrollment efforts, including call campaigns, Zoom Room support, and other duties as assigned. Please note this is a 6-month contract position with the possibility to renew per departmental needs.

Job Responsibilities Include:

  • Maintain knowledge of University programs, policies, and procedures.
  • Evaluate incoming student records, acting as a quality check on transfer credits and credentials. Make recommendations to advisors for follow-up.
  • Set up student cases and initial email correspondence for student success team.
  • Provide timely follow-up and case management on all related advisement report questions/concerns.
  • Collaborate with various university offices on student records.
  • Participate in outreach efforts to re-enroll students each semester.
  • Meet all service level agreements (SLA's) for student support.
  • Document student services and case management records in CRM and utilize all required systems including Five 9, Salesforce, PeopleSoft, Softdocs, Slate, Zoom etc.
  • Follow all internal business processes as determined and documented by Management

Minimum Qualifications (Required):

  • Associate's degree required – Bachelor's degree preferred.
  • Strong communication skills, written and verbal.
  • Experience with student advising or registrar services preferred.
  • Service-oriented: Intrinsic desire to help others succeed in reaching their goals.
  • Experience with observing, receiving, and otherwise obtaining information from relevant sources, and keeping records in a CRM. Strong computer skills and ability to quickly adapt to new technology. Knowledge and/or willingness to learn SIS and Salesforce
  • The successful candidate will have demonstrated the ability to work in a fast-paced environment, strong organizational skills, and attention to detail a must.

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

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About UMass Boston

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1964

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