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Umail Jobs (NOW HIRING)

University of Utah

Network Engineer

Salt Lake City, UT · On-site

$55K - $65K/yr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Technical Product Managers

Campus, IL · On-site +1

$105K - $111K/yr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Telecom Installation Tech 2

Campus, IL · On-site

$15.50 - $24.50/hr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Technical Assistant

Campus, IL · On-site

$15/hr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Network Engineer

Campus, IL · On-site

$55K - $65K/yr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Technical Product Managers

Campus, IL · On-site +1

$105K - $111K/yr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

University of Utah

Technical Product Managers

Campus, IL · On-site +1

$105K - $111K/yr

UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah

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Umail information

What are the key skills and qualifications needed to thrive as an Email Marketing Specialist, and why are they important?

To thrive as an Email Marketing Specialist, you need expertise in digital marketing principles, content creation, and analytics, often supported by a degree in marketing or communications. Familiarity with email marketing platforms such as Mailchimp or HubSpot, as well as knowledge of CRM systems and certifications like HubSpot Email Marketing, is typically required. Strong attention to detail, creativity, and excellent written communication are standout soft skills in this role. These skills are crucial for crafting effective campaigns, analyzing results, and driving customer engagement and business growth.

What is Umail?

Umail is the official email service provided to students, faculty, and staff at certain universities, such as the University of Utah. It is used for all university-related communication, including announcements, course information, and administrative messages. Umail accounts typically use the university's domain and can be accessed through webmail, email clients, or mobile devices. Access to Umail is essential for staying informed and connected within the university community.

What are some common challenges faced by professionals working in university email (Umail) administration, and how can they be addressed?

Professionals managing Umail systems often face challenges such as handling high volumes of support requests, ensuring email security, and integrating new technologies with existing infrastructure. Staying updated on best practices for data privacy and spam prevention is crucial, as is effective communication with both IT colleagues and university staff. Regular training, ongoing system monitoring, and collaboration with campus stakeholders can help address these challenges and ensure smooth Umail operations.

What is the difference between Umail vs Customer Service Representative?

AspectUmailCustomer Service Representative
Required CredentialsBasic computer skills, communication skillsHigh school diploma, sometimes additional training
Work EnvironmentOffice or remote, primarily digital communicationCall centers, retail, or office settings
Industry UsageTech companies, online platformsRetail, telecom, service industries
Common Search/ComparisonUmail vs Customer Service RepresentativeCustomer Service roles, communication jobs

Umail typically refers to a digital communication platform or email service, whereas a Customer Service Representative handles customer inquiries and support. While both roles involve communication skills, Umail is more about managing digital correspondence, and Customer Service Representatives engage directly with customers to resolve issues. Understanding these differences helps job seekers identify the right opportunities in the communication and support sectors.

What job categories do people searching Umail jobs look for? The top searched job categories for Umail jobs are:
Umail jobs near you
Infographic showing various Umail job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Physical job distribution.
Information Technology Specialists

Information Technology Specialists

University of Utah

Campus, IL

$53K - $61K/yr

Full-time

Retirement

Posted 20 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

332nd of 534 rated colleges and universities

Job description

Details
Open Date 04/15/2026 Requisition Number PRN44735B Job Title Information Technology Specialists Working Title Info Tech Spec II Career Progression Track P00 Track Level P2 - Developing FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
M-F 8-5 with on call responsibilities for after hours, weekend, holidays, etc.
VP Area President Department 01555 - UIT INFRASTRUCTURE & OPS Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $53,000-$61,000 per year Close Date 06/15/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
We are seeking a dedicated and skilled Info Tech Specialist to join our team. This on-site position requires a professional who is adept at providing exceptional end-user customer service ensuring timely and effective resolution of technical issues, and technical support for both Mac and PC environments. The ideal candidate will have excellent troubleshooting skills, and a solid understanding of network fundamentals.
This is an ON-SITE position
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
Information Technology Specialist II

  • Image, configure, deploy and support desktop, laptop, iPad, software/operating systems, disk storage connectivity, etc.

  • Configure and support conference room and other technologies for specialized areas of support including classrooms or labs

  • Configure and support plotter and other printers.

  • Manage and setup shared licensing software.

  • Manage and maintain Microsoft Windows and Mac OS systems.

  • Track and document problems, issues, settings and solutions for IT systems.

  • Review and create system process and procedure documentation.

  • Perform inventory and retirement processes.

  • Assess IT and technology needs, offering improvements and solutions as necessary

  • Utilize device management systems and approved standards and processes.

  • Utilize the department ticketing system to track work tickets and time.

  • Troubleshoot client, systems for problem resolution.

  • Assist with network documentation, configuration, routing and securing.

  • Work as a team member as well as autonomously.

  • Travel on and off campus locations using personal vehicle for IT support and equipment transport.

  • Manage building access for staff and students.

  • Provide training for staff.

  • Follow University and departmental processes, procedures, guidelines, etc.

  • On call support and maintenance activities. Expected to be available outside of normal business hours for client needs, events, server, desktop or system upgrades or updates which need to be completed outside of normal business hours.

  • Other duties as assigned

Physical Requirements and Level of Frequency that may be required

Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Information Technology Specialists, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences
  • 5 years of computer support related experience.

  • ITIL Foundations Certification.

  • A+ MCSE, or other applicable certifications.

  • Microsoft Windows and Mac OS troubleshooting.

  • Automated Device Management experience.

  • JAMF 200 level training.

  • Atrium, CCure and RS2 experience.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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