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Uline Call Center Representative Jobs in Raleigh, NC

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client: McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance and attendance) Work Location: Onsite - 11800 Weston Parkway ...

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Classic Toyota of Henderson

BDC/Call Center Representive

Henderson, NC · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

BDC / Call Center Representative - Automotive Dealership (Toyota) Location: Classic Toyota Of Henderson Employment Type: Full-Time Department: Business Development Center (BDC) Position Overview We ...

Classic Toyota of Henderson

BDC/Call Center Representive

Henderson, NC · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

BDC / Call Center Representative - Automotive Dealership (Toyota) Location: Classic Toyota Of Henderson Employment Type: Full-Time Department: Business Development Center (BDC) Position Overview We ...

Zurich NA

Claims Call Centre Representative

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...

New

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

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All JobsUline Call Center Representative JobsUline Call Center Representative Jobs in Raleigh, NC

Uline Call Center Representative information

See Raleigh, NC salary details

$10

$17

$24

How much do uline call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for uline call center representative in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What does a Uline call center representative do?

A Uline Call Center Representative is responsible for assisting customers by answering inquiries, processing orders, and providing product information over the phone or via email. They play a key role in ensuring customer satisfaction by resolving issues promptly and professionally. Representatives are also expected to maintain accurate records of interactions and follow up with customers as needed. Strong communication and problem-solving skills are essential for this position.

What are some common challenges faced by Uline call center representatives, and how can they be managed?

Uline Call Center Representatives often handle a high volume of customer inquiries, which can be challenging during peak seasons or when managing complex orders. Staying organized and utilizing Uline's comprehensive training and support resources helps representatives address customer needs efficiently. Team collaboration is also key, as representatives frequently coordinate with the sales, logistics, and warehouse departments to resolve issues quickly. Proactive communication and a positive attitude can help overcome these challenges and contribute to a supportive work environment.

What is the difference between Uline Call Center Representative vs Uline Customer Service Associate?

AspectUline Call Center RepresentativeUline Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, inbound/outbound callsOffice environment, handling customer inquiries
Employer & Industry UsageUline, logistics and distribution industryUline, logistics and distribution industry
Common Search/ComparisonCustomer support roles at UlineCustomer service roles at Uline

Both roles involve assisting customers and require similar credentials and work environments. The main difference is that the Uline Call Center Representative primarily handles inbound and outbound calls in a call center setting, while the Uline Customer Service Associate may handle a broader range of customer inquiries in an office environment. Both positions are essential for Uline's customer support team and share overlapping skills and industry context.

What are the key skills and qualifications needed to thrive as a Uline call center representative?

To thrive as a Uline Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, CRM systems like Salesforce, and basic computer proficiency are often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills are crucial to efficiently resolve customer issues, ensure satisfaction, and maintain Uline’s reputation for excellent service.

What are popular job titles related to Uline Call Center Representative jobs in Raleigh, NC?

For Uline Call Center Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Uline Call Center Representative jobs in Raleigh, NC look for?

The top searched job categories for Uline Call Center Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Uline Call Center Representative jobs?

Cities near Raleigh, NC with the most Uline Call Center Representative job openings:

Uline Call Center Representative jobs near you
Infographic showing various Uline Call Center Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Re-posted 22 days ago

Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
 

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)