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Uline Call Center Representative Jobs in Raleigh, NC

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Aqua

Contact Center Representative (Temp to Hire)

Cary, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Contact Center Representatives on a temp to hire basis for our 9/14 training class ... The role involves handling inbound customer calls in a fastpaced, high-call-volume environment and ...

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift: 7:30 AM - 3:30 PM * Swing Shift: 3:30 PM - 12:00 AM * Midnight Shift: 12:00 AM - 8:00 AM Role ...

Mark Jacobson Toyota

Sales BDC Representative

Durham, NC · On-site

Business Development Center Representative The Business Development Center (BDC) Representative is ... Prior experience in a sales, call center, or customer service role is preferred. * Familiarity with ...

Mark Jacobson Toyota

Sales BDC Representative

Durham, NC · On-site

Business Development Center Representative The Business Development Center (BDC) Representative is ... Prior experience in a sales, call center, or customer service role is preferred. * Familiarity with ...

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All JobsUline Call Center Representative JobsUline Call Center Representative Jobs in Raleigh, NC

Uline Call Center Representative information

See Raleigh, NC salary details

$10

$17

$24

How much do uline call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for uline call center representative in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What does a Uline call center representative do?

A Uline Call Center Representative is responsible for assisting customers by answering inquiries, processing orders, and providing product information over the phone or via email. They play a key role in ensuring customer satisfaction by resolving issues promptly and professionally. Representatives are also expected to maintain accurate records of interactions and follow up with customers as needed. Strong communication and problem-solving skills are essential for this position.

What are some common challenges faced by Uline call center representatives, and how can they be managed?

Uline Call Center Representatives often handle a high volume of customer inquiries, which can be challenging during peak seasons or when managing complex orders. Staying organized and utilizing Uline's comprehensive training and support resources helps representatives address customer needs efficiently. Team collaboration is also key, as representatives frequently coordinate with the sales, logistics, and warehouse departments to resolve issues quickly. Proactive communication and a positive attitude can help overcome these challenges and contribute to a supportive work environment.

What is the difference between Uline Call Center Representative vs Uline Customer Service Associate?

AspectUline Call Center RepresentativeUline Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, inbound/outbound callsOffice environment, handling customer inquiries
Employer & Industry UsageUline, logistics and distribution industryUline, logistics and distribution industry
Common Search/ComparisonCustomer support roles at UlineCustomer service roles at Uline

Both roles involve assisting customers and require similar credentials and work environments. The main difference is that the Uline Call Center Representative primarily handles inbound and outbound calls in a call center setting, while the Uline Customer Service Associate may handle a broader range of customer inquiries in an office environment. Both positions are essential for Uline's customer support team and share overlapping skills and industry context.

What are the key skills and qualifications needed to thrive as a Uline call center representative?

To thrive as a Uline Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, CRM systems like Salesforce, and basic computer proficiency are often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills are crucial to efficiently resolve customer issues, ensure satisfaction, and maintain Uline’s reputation for excellent service.

What are popular job titles related to Uline Call Center Representative jobs in Raleigh, NC?

For Uline Call Center Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Uline Call Center Representative jobs in Raleigh, NC look for?

The top searched job categories for Uline Call Center Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Uline Call Center Representative jobs?

Cities near Raleigh, NC with the most Uline Call Center Representative job openings:

Uline Call Center Representative jobs near you
Infographic showing various Uline Call Center Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Customer Service Representative - Call Center

Global Bankers Life Insurance

Durham, NC

$15 - $20.50/hr

Full-time

Re-posted 24 days ago

Job description

Company Description

Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a consortium of rapidly growing life and annuity insurance and reinsurance companies.  We have operations throughout the U.S. and in select international markets. Our primary product suite consists of fixed annuities, life insurance and some supplemental products, distributed primarily through independent agents and worksite channels. In addition, we are an active reinsurer of both new and in force books of business. Global Bankers offers an entrepreneurial work environment that provides opportunities for constant learning & growth. Additional information can be found at www.GlobalBankers.com.

Job Description

Under supervision, provide customers efficient and courteous service by responding to routine and non-routine inquiries.  Handle policy retention responsibilities.  Process service requests, by phone, mail, fax or e-mail. 

Must be able to work 11am-8pm

Responsibilities:

  • Receive calls from policy owners and/or their representatives or agents; process service requests for policy withdrawals, cancellations, explain benefits, ownership or beneficiary changes, and provide wide-ranging information regarding company products and policy transactions.
  • Research and resolve complex customer concerns/problems using computer systems, manual files, microfiche or through interdepartmental communications.
  • Process complex payments.
  • Process individual specialty jobs which include surrenders, plan changes, EOB's owner/beneficiary changes, mutual fund plan changes, and ACH/bounced recoveries.
  • Correspond with customers for resolution of their concerns through outgoing calls or written documentation and provides additional information to conserve policies.
  • May provide assistance and support for less experienced departmental personnel.
  • May perform more complex payment processing duties.
  • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
  • Maintain complete confidentiality of company business.
  • Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested.
Qualifications

Required:

  • Bachelors Degree
  • Recent college grads are encouraged to apply 
  • Able to work efficiently in fast paced environment 
  • One year of customer service experience in a call center environment
  • Clear and concise verbal and written communication skills
  • Experience operating standard office equipment
  • Intermediate PC skills to include Word, Excel, and Outlook
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply