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Uline Call Center Representative Jobs in Raleigh, NC

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

$65 - $90/hr

Communicates projected admissions to designated internal representative in a timely manner.* Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests ...

Summit BHC

Intake RN - Call Center

Raleigh, NC

Communicates projected admissions to designated internal representative in a timely manner. * Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Communicates projected admissions to designated internal representative in a timely manner. * Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests ...

McKesson

Supervisor, Customer Support

Cary, NC

$59K - $98K/yr

We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire ...

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All JobsUline Call Center Representative JobsUline Call Center Representative Jobs in Raleigh, NC

Uline Call Center Representative information

See Raleigh, NC salary details

$10

$17

$24

How much do uline call center representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for uline call center representative in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What does a Uline call center representative do?

A Uline Call Center Representative is responsible for assisting customers by answering inquiries, processing orders, and providing product information over the phone or via email. They play a key role in ensuring customer satisfaction by resolving issues promptly and professionally. Representatives are also expected to maintain accurate records of interactions and follow up with customers as needed. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Uline call center representative?

To thrive as a Uline Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, CRM systems like Salesforce, and basic computer proficiency are often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills are crucial to efficiently resolve customer issues, ensure satisfaction, and maintain Uline’s reputation for excellent service.

What are some common challenges faced by Uline call center representatives, and how can they be managed?

Uline Call Center Representatives often handle a high volume of customer inquiries, which can be challenging during peak seasons or when managing complex orders. Staying organized and utilizing Uline's comprehensive training and support resources helps representatives address customer needs efficiently. Team collaboration is also key, as representatives frequently coordinate with the sales, logistics, and warehouse departments to resolve issues quickly. Proactive communication and a positive attitude can help overcome these challenges and contribute to a supportive work environment.

What is the difference between Uline Call Center Representative vs Uline Customer Service Associate?

AspectUline Call Center RepresentativeUline Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, inbound/outbound callsOffice environment, handling customer inquiries
Employer & Industry UsageUline, logistics and distribution industryUline, logistics and distribution industry
Common Search/ComparisonCustomer support roles at UlineCustomer service roles at Uline

Both roles involve assisting customers and require similar credentials and work environments. The main difference is that the Uline Call Center Representative primarily handles inbound and outbound calls in a call center setting, while the Uline Customer Service Associate may handle a broader range of customer inquiries in an office environment. Both positions are essential for Uline's customer support team and share overlapping skills and industry context.

What are popular job titles related to Uline Call Center Representative jobs in Raleigh, NC?

For Uline Call Center Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Uline Call Center Representative jobs in Raleigh, NC look for?

The top searched job categories for Uline Call Center Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Uline Call Center Representative jobs?

Cities near Raleigh, NC with the most Uline Call Center Representative job openings:

Uline Call Center Representative jobs near you
Infographic showing various Uline Call Center Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Customer Service Professional - IV with Security Clearance

Indotronix International Corp

Cary, NC • On-site

$62/hr

Other

Re-posted 20 days ago

Job description

Call Center Customer Service Professional - IV Location: Cary, NC | Hybrid (On-site: Tue-Thu, Remote: Mon & Fri) | Full Time [About the Role] Join a dynamic, 24/7/365 service operations team as a Call Center Customer Service Professional - IV. In this high-impact position, you will leverage your extensive technical support background to provide exceptional service, resolve complex problems, and ensure operational excellence for our customers. This hybrid role offers you a balanced work environment with opportunities for ongoing learning and advancement. [Responsibilities] - Serve as the critical point of contact for inbound customer service calls, performing in-depth diagnostics and troubleshooting to resolve technical issues rapidly. - Execute proactive outbound communications to internal teams and external customers to accelerate task completion, resolve escalations, and deliver clear user education on established processes. - Strategically escalate issues to management, specialized support teams, or external repair organizations to minimize downtime and expedite resolutions. - Keep customers informed with consistent, clear updates on ticket status, expected resolution times, and final outcomes, building strong relationships and ensuring high satisfaction. - Adapt to a rotating 24/7/365 shift schedule, starting with comprehensive day shift training and opportunities to move across shifts based on business needs. [Required Skills and Experience] - 7-10 years of hands-on experience in technical support, customer service, or service desk environments - Strong diagnostic and troubleshooting abilities - Outstanding communication and customer engagement skills - US Citizen with eligibility for Public Trust clearance - Ability to thrive in a fast-paced, multi-shift operation [Preferred Skills] - Prior Verizon service experience (highly valued) [Benefits] - Competitive compensation up to $62/hr - Hybrid work model for enhanced work-life balance - Comprehensive training and professional development - Exposure to mission-critical technology and high-impact customer interactions - Collaborative, supportive team culture - Career advancement within a nationally recognized organization [How to Apply] If you are dedicated to delivering exceptional customer experiences and meet the qualifications, apply now to join our Cary, NC team. Local candidates only.
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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