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Twinspires Jobs (NOW HIRING)

Owensboro Racing & Gaming

Cook I

Owensboro, KY · On-site

$15.75 - $19.75/hr

... TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We ...

Turfway Park Racing & Gaming

Sales Coordinator

Florence, KY · On-site

$18.50 - $25.50/hr

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing ...

Churchill Downs Incorporated

Housekeeper

Owensboro, KY

$11.75 - $15/hr

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing ...

Churchill Downs Incorporated

Cook I

Owensboro, KY · On-site

$13.50 - $16.75/hr

... TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We ...

Churchill Downs Incorporated

Housekeeper

Owensboro, KY · On-site

$11.75 - $15/hr

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing ...

Owensboro Racing & Gaming

Housekeeper

Owensboro, KY

$13.75 - $17.75/hr

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing ...

Churchill Downs Incorporated

Surveillance Lead

Owensboro, KY · On-site

$14 - $17.50/hr

... TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We ...

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Twinspires information

What are some common challenges faced by customer service representatives at Twinspires, and how can applicants prepare for them?

Customer service representatives at Twinspires often manage high volumes of inquiries, especially during major racing events, which can lead to fast-paced and sometimes stressful situations. Applicants should be ready to handle multiple platforms (phone, chat, email) and demonstrate patience, clear communication, and problem-solving skills when addressing customer concerns. Familiarity with wagering terminology and regulations is helpful, as is the ability to quickly learn new software tools. Preparing by studying the platform and typical customer questions can set candidates up for success in this dynamic environment.

What is Twinspires?

Twinspires is an online platform that provides legal betting services for horse racing, as well as sports betting and casino games in certain states. Operated by Churchill Downs Incorporated, Twinspires allows users to place wagers on horse races from tracks across the United States and internationally. The platform also offers live streaming of races, handicapping tools, and betting tips to assist users. Twinspires is regulated and operates only in states where online wagering is legal.

What are the key skills and qualifications needed to thrive as a Twinspires customer service representative?

To thrive as a TwinSpires Customer Service Representative, you need strong communication skills, knowledge of wagering or sports betting, and prior experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, helpdesk software, and regulatory compliance tools is typically required. Patience, problem-solving abilities, and a customer-focused attitude help individuals excel in handling complex inquiries and high-pressure situations. These skills ensure efficient resolution of customer issues, regulatory adherence, and high client satisfaction in a fast-paced online gaming environment.

What is the difference between Twinspires vs Sportsbook Dealer?

AspectTwinspiresSportsbook Dealer
Required CredentialsCustomer service skills, basic computer knowledgeGambling license, knowledge of betting rules
Work EnvironmentOnline betting platform, remote or officeCasino or sportsbook, physical or online
Employer & IndustryOnline betting companies, gaming industryCasinos, sportsbooks, gaming industry
Common Search/ComparisonCustomer support roles in online bettingLive betting and customer service roles

While Twinspires primarily focuses on online betting platform operations, a Sportsbook Dealer typically works in physical or online sportsbooks handling bets directly. Both roles require knowledge of betting rules and customer service skills but differ in work environment and specific credentials. Understanding these differences helps job seekers find the right position in the gaming and betting industry.

What cities are hiring for Twinspires jobs?

Cities with the most Twinspires job openings:

What states have the most Twinspires jobs?

States with the most job openings for Twinspires jobs include:

What job categories do people searching Twinspires jobs look for?

The top searched job categories for Twinspires jobs are:

Twinspires jobs near you
Infographic showing various Twinspires job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Food & Beverage Director

Churchill Downs Incorporated

Florence, KY

Full-time

Posted 13 days ago

Job description

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

The Director of Food & Beverage is responsible and accountable for the daily operations of all Food and Beverage outlets.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manages concessions, restaurants, and other food and beverage service venues.
  • Hires, trains and manages a high performing F&B team. Motivates team to perform 'Winning Experiences' for our guests and fellow Team Members.
  • Responsible for the enforcement of all company policies and procedures as well as standards of quality, safety and performance.
  • Strategically coordinates with staff to plan menu and pricing.
  • Responsible for Food and Beverage compliance of gaming and health regulations.
  • Develops annual budgets and business plans and works with the F&B team to achieve results.
  • Coordinates with Marketing to prepare for events and promotions that include Food and Beverage.
  • Maintains a cooperative relationship with all property management and vendors to ensure goals and expectation are achieved.                                                                        
  • Review staffing levels to maintain budgeted levels of employment.  Delegate authority and assign responsibilities.
  • Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Financial to include budget preparation and reporting.
  • Public relations and guest service skills.
  • Supervisory skills; maintaining a professional working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to assume overall responsibility relative to the performance of the property.
  • Ability to analyze planning documents results, and revise for continued improvement.
EDUCATION AND EXPERIENCE
  • Ten to fifteen years of experience in gaming, hospitality, or related entertainment industry preferred.
  • Five years of experience managing managers and/or in a Leadership role required.
  • 4-year degree in a related field or equivalent work experience in excess of 10 years is preferred.
  • Able to obtain a valid Racing License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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