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Turnpoint Jobs (NOW HIRING)

TurnPoint Technology

Systems Engineer

Seattle, WA · On-site

Company Description Our company is a boutique IT services firm providing consulting and managed services to small and mid-sized businesses in the greater Seattle area. We are passionate about ...

TurnPoint Technology

Systems Engineer

Seattle, WA

Company Description Our company is a boutique IT services firm providing consulting and managed services to small and mid-sized businesses in the greater Seattle area. We are passionate about ...

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Turnpoint information

What are the key skills and qualifications needed to thrive as a turnpoint operator, and why are they important?

To thrive as a Turnpoint Operator, you generally need a background in mechanical operations, safety protocols, and basic technical troubleshooting, often supported by relevant vocational training or certifications. Familiarity with control panels, monitoring systems, and maintenance tools is typically required in this role. Attention to detail, strong communication, and quick decision-making are crucial soft skills for handling unexpected issues and coordinating with team members. These skills ensure safe and efficient operations, minimizing downtime and maintaining productivity in industrial or transportation environments.

What is a turnpoint?

Turnpoint jobs generally refer to positions at TurnPoint Services, a network of companies in the home services industry. These roles can include HVAC technicians, plumbers, electricians, administrative staff, customer service representatives, and management professionals. Employees at TurnPoint are responsible for providing high-quality repair, installation, and maintenance services to residential and commercial clients. The company is known for its focus on professional growth, safety, and customer satisfaction. TurnPoint offers both entry-level and experienced opportunities across their service locations.

What is the difference between Turnpoint vs Survey Technician?

AspectTurnpointSurvey Technician
Required CredentialsTypically requires a high school diploma, GPS and surveying equipment trainingHigh school diploma or equivalent; may require survey-specific certifications
Work EnvironmentOutdoor, fieldwork-focused, often in construction or land development sitesFieldwork and office work, including data entry and equipment setup
Employer & Industry UsageUsed in land surveying, construction, and civil engineering projectsEmployed in surveying firms, construction companies, and engineering projects

Turnpoints are specific reference points used in surveying and construction, often marked physically in the field. Survey Technicians perform measurements, data collection, and assist in mapping projects. While both roles involve fieldwork and surveying tools, Turnpoints are physical markers, whereas Survey Technicians handle data collection and analysis.

What are the typical responsibilities of a turnpoint specialist during a project lifecycle?

A Turnpoint specialist is usually responsible for monitoring key milestones within a project, ensuring that deliverables meet established quality and timeline benchmarks. They coordinate closely with project managers, clients, and technical teams to identify and resolve potential bottlenecks. Daily tasks often involve status reporting, risk assessment, and facilitating communication between departments to keep the project on track. This role requires strong organizational skills and the ability to adapt quickly to shifting project priorities.
More about Turnpoint jobs
What states have the most Turnpoint jobs? States with the most job openings for Turnpoint jobs include:
What job categories do people searching Turnpoint jobs look for? The top searched job categories for Turnpoint jobs are:
Turnpoint jobs near you
Infographic showing various Turnpoint job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Service Desk Tier 1

TurnPoint Technology

Seattle, WA • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description
TurnPoint is a boutique IT consulting firm located in Lower Queen Anne. Founded in 2000, we are an established and growing business with a solid, loyal client base. We are passionate about designing cutting-edge enterprise-grade infrastructure. Our clients consider us true partners in their growth and success.
Our employees maintain an energetic, fun, and collaborative team culture that distinguishes our firm within the IT services community.
Job Description
We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to customers in person, over the phone, or via e-mail using IT ticketing system.
Responsibilities
  • Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person.
  • Diagnose, research and resolve tier 1 technical hardware and software issues.
  • Effectively advise and assist customers on appropriate action.
  • Provide accurate information on IT products and services.
  • Direct unresolved issues to the next level of support personnel.
  • Identify and escalate situations requiring urgent attention.
  • Maintain the highest possible level of customer service.
  • Work with vendors and internal stakeholders to ensure accurate, effective training content.
  • Other duties as assigned.

Qualifications
Required Experience:
  • Associate's degree or 1 years of helpdesk work experience, required.
  • Strong customer support skills
  • Excellent written and verbal communication skills
  • Problem-solving ability to diagnose and resolve basic technical issues.
  • Demonstrates eagerness to learn and flexible with the ability to multi-task.
  • Possess attention to detail and follow-through.
  • Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
  • High level of professionalism and ability to maintain confidentiality.
  • Must own reliable vehicle for travel within the Greater Seattle area.
  • Able to lift at least 50 pounds.
  • Able to work shift hours of 8:00am-5:00pm Monday- Friday

Additional Information
All your information will be kept confidential according to EEO guidelines.

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