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Ttec Jobs in Spring, TX (NOW HIRING)

Ability to exercise independent judgment and decision making Other Call center environment About Percepta Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer ...

Lead Customer Experience Specialist

Houston, TX · On-site

$16.25 - $21.50/hr

Must represent Percepta professionally with all customers and external organizations and contacts About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating ...

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking ...

Ttec information

See Spring, TX salary details

$11

$16

$22

How much do ttec jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for ttec in Spring, TX is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.31 per hour, depending on experience, location, and employer.

What does TTEC actually do?

TTEC is a company that provides customer experience and contact center solutions, often employing customer service representatives to handle calls, chats, and emails for various clients. Employees typically use communication tools and may receive training in customer service skills to support client businesses effectively.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

Is TTEC a legit company to work for?

TTEC is a legitimate customer service and technology company that employs remote and in-office workers worldwide. It is known for providing training, flexible schedules, and customer support roles, making it a reputable employer in the industry.

How does TTEC pay you?

TTEC pays employees through direct deposit or check, depending on the company's payroll process. Payments are typically issued on a scheduled basis, such as weekly or biweekly, and may include options for electronic pay stubs and tax documentation. Compensation can also include incentives or bonuses based on performance and role.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What is TTEC work from home?

TTEC work from home refers to remote customer service and support roles offered by TTEC, where employees handle customer inquiries via phone, chat, or email. These positions typically require a reliable internet connection, a quiet workspace, and basic computer skills, with flexible schedules often available.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in Spring, TX? For Ttec jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Ttec jobs? Cities near Spring, TX with the most Ttec job openings:

Licensed Property & Casualty Insurance Agent - Remote USA

Jobs for Humanity

Houston, TX • Remote

$20 - $20.50/hr

Full-time

Medical, PTO

Posted 4 days ago


Job description

Company Description

About TTEC 

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way 

Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. 

What You'll be Doing 

Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers.  Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.  

During a Typical Day, You'll 

  • Answer incoming communications from customers  
  • Conduct research to provide answers for customers to resolve their issues 
  • Some upselling of products or services to existing customers may be required 

    What You Can Expect 

    • Continuing education paid for by TTEC  
    • Supportive of your career and professional development 
    • An inclusive culture and community minded organization where giving back is encouraged 
    • A global team of curious lifelong learners guided by our company values 
    • Base pay of $20 to $20.50 per hour plus performance bonus opportunities 
    • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. www.hellottecbenefits.com for more information.  

    A Bit More About Your Role 

    We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. 

    You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. 

    Qualifications

    What You Bring to the Role 

    • Active Property and Casualty License  
    • 6 months or more of customer service experience  
    • High school diploma or equivalent  
    • Recognize, apply and explain your product or service knowledge  
    • Integrity to follow guidelines on maintaining members' privacy  
    • Computer experience  
    • High speed internet (> 25 mbps) 
    • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) 
    • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in   
    Additional Information

    All your information will be kept confidential according to EEO guidelines.