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Ttec Jobs in California (NOW HIRING)

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Ttec information

See California salary details

$12

$18

$24

How much do ttec jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for ttec in California is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.23 per hour, depending on experience, location, and employer.

What does TTEC actually do?

TTEC is a company that provides customer experience and contact center solutions, often employing customer service representatives to handle calls, chats, and emails for various clients. Employees typically use communication tools and may receive training in customer service skills to support client businesses effectively.

What is TTEC and what do they do?

TTEC is a global customer experience technology and services company that provides customer support, digital solutions, and business process outsourcing for organizations across various industries. They help companies improve their customer service operations by offering solutions such as call center management, artificial intelligence, automation, and consulting services. TTEC employs customer service representatives, technical support agents, and other professionals to deliver seamless customer experiences through both human and digital channels.

What is the difference between Ttec vs Customer Service Representative?

AspectTtecCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, remote optionsCall centers, retail, remote
Industry UsageCustomer support, tech supportCustomer support, retail, telecom
Common Search/ComparisonYesYes

Both Ttec and Customer Service Representatives typically require similar credentials and work in call centers or remote settings. Ttec is a company that employs customer service reps, often providing training and support for various industries. The main difference is that Ttec refers to the employer or platform, while Customer Service Representative describes the role performed. Understanding this distinction helps job seekers compare opportunities effectively.

Is TTEC a legit company to work for?

TTEC is a legitimate customer service and technology company that employs remote and in-office workers worldwide. It is known for providing training, flexible schedules, and customer support roles, making it a reputable employer in the industry.

How does TTEC pay you?

TTEC pays employees through direct deposit or check, depending on the company's payroll process. Payments are typically issued on a scheduled basis, such as weekly or biweekly, and may include options for electronic pay stubs and tax documentation. Compensation can also include incentives or bonuses based on performance and role.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help deliver excellent customer experiences and manage challenging interactions. These skills ensure customer satisfaction and support the company's reputation for quality service.

What is TTEC work from home?

TTEC work from home refers to remote customer service and support roles offered by TTEC, where employees handle customer inquiries via phone, chat, or email. These positions typically require a reliable internet connection, a quiet workspace, and basic computer skills, with flexible schedules often available.

What are some common challenges faced by TTEC customer service representatives, and how can they be managed effectively?

TTEC customer service representatives often encounter high call volumes, complex customer queries, and the need to quickly adapt to new technologies or processes. Managing these challenges effectively involves developing strong communication skills, maintaining a positive attitude, and utilizing available training resources. Additionally, TTEC promotes teamwork and provides support from supervisors, which helps agents handle stressful situations and continuously improve their performance.
What are popular job titles related to Ttec jobs in California? For Ttec jobs in California, the most frequently searched job titles are:
What job categories do people searching Ttec jobs in California look for? The top searched job categories for Ttec jobs in California are:
What cities in California are hiring for Ttec jobs? Cities in California with the most Ttec job openings:
Ttec jobs near you
Infographic showing various Ttec job openings in California as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,643 per year, or $18.6 per hour.
Bilingual Customer Service Representative - Mandarin-English

Bilingual Customer Service Representative - Mandarin-English

TTEC

San Francisco, CA

$22.06/hr

Full-time

Posted yesterday

TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 193 frontline employees who took The Breakroom Quiz

352nd of 428 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As aMandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
  • Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system
  • Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
  • Account for cash, commuter checks and credit/debit card payments completed during a shift.

What You Bring to the Role

  • Bilingual in English and Mandarin
  • Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
  • Basic excel and computer knowledge
  • Cash handling experience
  • Handle and deescalate customer service situations

What You Can Expect

  • Monday Saturday (Saturdays are required) within the hours of 7am 7pm, Saturdays are 9am-2pm
  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $22.06 per hour plus performance bonus opportunities

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division San Francisco, CA Job Requisition 04BJ6
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