Who We AreFrom our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream-it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.
Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.
Position Summary:The Operator 1 team member is an entry-level role on the Spin team. The team's mission is to produce premium, high-quality ice cream efficiently and package it accurately into pints and tubs. Operator 1 team members play a key role in keeping production moving-operating the line, packaging finished goods, and transferring completed products onto pallets for freezing and storage. This role requires strong attention to detail, a commitment to food and plant safety, and the ability to work effectively in a fast-paced food manufacturing environment.
Essential Functions: - Operate the production line and assist with production flow, including filling tubs, packaging pints, and assembling 8-pack cases
- Accurately and efficiently package finished goods (filling tubs and pints into 8-pack cases)
- Move finished goods to designated locations, including the staging freezer and main freezer
- Monitor product quality by verifying packaging materials, performing weight checks, checking fill levels, and conducting visual inspections
- Follow all safety and Good Manufacturing Practice (GMP) policies
- Escalate any issues to the Spin Lead and/or Spin Supervisor promptly
- Follow directions from senior team members to meet daily production targets
- Support Operator 2 in preparing and loading raw materials, packaging, and sub-assembly ingredients into machinery
Joining Our TeamQualifications: - Prior experience working in commercial food preparation, manufacturing, production, or warehouse environment.
Knowledge and Critical Skills: - Good attention to detail and ability to follow clear instructions
- Able to work in a fast-paced production environment
- Effective communication and teamwork skills
- Basic problem-solving abilities and willingness to ask for help when needed
- Comfortable working in a manufacturing facility and alongside other teams
- Reliable, consistent, and able to follow safety and sanitation guidelines
- Comfortable operating basic commercial kitchen or production equipment (training provided)
- Fluency in English
Benefits & Perks: - Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus a 401(k) match with a 50% company match up to 1% of your salary after three months.
- Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options.
- Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions.
- Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3-5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays.
- Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance.
- Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities.
- Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.
Wage Transparency:We are actively embracing pay transparency by disclosing the hiring wage for this role as $17.29 - $18.45 highlighting its full earning potential within the broader range of $17.29 -- $21.14.
Food Allergy WarningThis position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
X-Ray Machine Warning OnlyPlease note that this position involves working in an environment where X-ray machines are frequently used. If you have any implanted medical devices, such as pacemakers, defibrillators, or other electronic implants, please consult with your healthcare provider to ensure that working around X-ray machines will not interfere with your device or pose any health risks.
Your safety and well-being are our top priorities. If you have any questions or require additional information, please feel free to contact us.
Equal Employment Opportunity (EEO) Statement Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at people@saltandstraw.com.
Work Authorization and E-Verify We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our ValuesCreate the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.
