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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems.

What You'll Actually Be Doing

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms

• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers

• Using and contributing to open source technology

• Developing Infrastructure-as-Code

• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos

• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance

• Balancing live-site management, feature delivery, and retirement of technical debt

• Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available

You're Our Person If You Have:

• Minimum of 5+ years of backend software development experience (Python) working with Cloud Architecture

• In-depth, hands-on experience with Linux Systems Administration and Troubleshooting, servers, and Cloud architecture. Good knowledge of Linux internals.

• Proven professional work experience with Python. In-depth understanding of OOP, design patterns, data structures, algorithms, and concurrency.

• Public cloud engineering on GCP, AWS, and or Azure platforms. Cloud provisioning, infrastructure, and migration at cloud scale.

• Use of AI assisted development tools to automate DNS and infrastructure management.

• Solid understanding of configuring, deploying, managing, and maintaining large cloud-hosted systems.

• Experience with container and orchestration systems like Kubernetes, Docker, etc.

• Experience with infrastructure automation tools like Splunk, Puppet, Spinnaker, Terraform, git, etc.

• Strong understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP, Switches, Routers.

• CI/CD experience with tools like Jenkins, and Travis CI.

• Implementation experience of large infrastructure projects.

• A continuous learner, a critical thinker, and a team player with excellent communication skills.

• Embrace a culture and work environment that promotes diversity and inclusion.

• Configuration management with open-source tools, ideally Puppet, Chef, Salt, or Ansible.

• Experience maintaining monitoring platforms like Grafana.

• Experience with Agile development methodology and Test Driven Development

Even Better If You Have:

• Experience using AWS Route 53.

• Working in high-availability, 24x7x365 large-scale multi-datacenter environment

• Highly skilled in packet analysis, network analysis tools, troubleshooting, and analytical fault diagnosis.

• Security hardening of network infrastructure, such as DNSSEC

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.