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Travel Agent Assistant Jobs in Raleigh, NC (NOW HIRING)

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

Answering phone calls and responding to routine inquiries, including handling retail agent ... Position requires the ability and the willingness to travel when required to meet business needs.

ERM

Right of Way (ROW) Agent (Field Based)

Raleigh, NC · On-site +1

$34.19 - $40.20/hr

This is a project term, field-based position with 100% travel. Right-of-Way (ROW) positions are ... Advise and assist in establishing a range of fair market values to be used in the acquisition of ...

Cardinal Group Managment

Leasing Team Member

Raleigh, NC

$14.75 - $17.75/hr

Leasing Agent * Leasing Consultant * Real Estate * Leasing * Receptionist * Leasing Specialist WORK ... Rare travel may be required to assist properties as needed, attend training classes or other ...

Cardinal Group Companies

Leasing Team Member

Raleigh, NC · On-site

$14.75 - $17.75/hr

Leasing Agent * Leasing Consultant * Real Estate * Leasing * Receptionist * Leasing Specialist WORK ... Rare travel may be required to assist properties as needed, attend training classes or other ...

U-Haul

Reservation Manager

Raleigh, NC · On-site

Dental &VisionPlans * Business travel insurance * You Matter EAP * LifeLock Identity Theft ... Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ...

U-Haul

Reservation Manager

Raleigh, NC · On-site

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness ... Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ...

Never Ending Travels

Remote Cruise + Resort Booker

Cary, NC · On-site +1

$30K - $75K/yr

... & Assist Travelers - Provide expert recommendations and top-tier customer service. 🔹 Stay Informed - Keep up with industry trends to deliver the best travel options. 🔹 Book Seamlessly - Handle ...

Exclusive Jets

AI Software Developer

Raleigh, NC · On-site

$100 - $130/hr

Bachelor's Degree, Travel Percentage: Up to 25%, Job Shift: Day Job Summary We are seeking a Senior ... Daily, hands‑on experience directing AI coding agents/assistants (e.g., Claude Code, Cursor ...

Best Buy

Geek Squad Installation Helper

Durham, NC

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...

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All JobsTravel Agent JobsTravel Agent Assistant JobsTravel Agent Assistant Jobs in Raleigh, NC

Travel Agent Assistant information

See Raleigh, NC salary details

$14

$21

$42

How much do travel agent assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for travel agent assistant in Raleigh, NC is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $22.21 per hour, depending on experience, location, and employer.

What is a travel agent assistant?

Travel Agent Assistants are professionals who support travel agents in planning and booking trips for clients. They handle administrative tasks, research travel options, prepare itineraries, and assist with reservations for flights, hotels, and tours. Their role is essential in ensuring smooth travel arrangements and providing excellent customer service. By helping with the organizational aspects of travel planning, they allow travel agents to focus on client relations and complex travel needs.

How does a travel agent assistant typically collaborate with travel agents and clients during the booking process?

As a Travel Agent Assistant, you'll work closely with travel agents to support the entire booking process, from researching travel options to preparing itineraries and confirming reservations. Your role often involves direct communication with suppliers, such as airlines and hotels, as well as answering client inquiries and handling documentation. This collaboration ensures that clients receive timely and accurate travel arrangements, while also allowing you to develop strong organizational and interpersonal skills. Regular team meetings and open communication are common, helping to ensure a smooth workflow and high client satisfaction.

What are the key skills and qualifications needed to thrive as a travel agent assistant, and why are they important?

To thrive as a Travel Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of travel industry operations, often supported by a high school diploma or relevant experience. Familiarity with booking software such as Sabre or Amadeus, as well as proficiency in Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure smooth travel arrangements, client satisfaction, and efficient support for travel agents in a dynamic environment.

What is the difference between Travel Agent Assistant vs Travel Agent?

AspectTravel Agent AssistantTravel Agent
CredentialsHigh school diploma or equivalent; certifications like CLIA or IATA helpfulSame as assistant; often requires additional certifications or licenses for selling travel
Work EnvironmentSupport role in travel agencies, handling administrative tasksClient-facing role, planning and booking travel arrangements
ResponsibilitiesAdministrative support, booking support, customer inquiriesConsulting clients, creating travel itineraries, closing sales

In summary, a Travel Agent Assistant primarily provides administrative and support functions within a travel agency, while a Travel Agent actively engages with clients to plan and sell travel services. Both roles often share similar credentials but differ in responsibilities and client interaction levels.

What are the most commonly searched types of Travel Agent jobs in Raleigh, NC?

The most popular types of Travel Agent jobs in Raleigh, NC are:

What are popular job titles related to Travel Agent Assistant jobs in Raleigh, NC?

For Travel Agent Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Travel Agent Assistant jobs in Raleigh, NC look for?

The top searched job categories for Travel Agent Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Travel Agent Assistant jobs?

Cities near Raleigh, NC with the most Travel Agent Assistant job openings:

Travel Agent Assistant jobs near you
Infographic showing various Travel Agent Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 11% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,610 per year, or $21.9 per hour.

Claim Assistant

IFG Companies

Chapel Hill, NC • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description


POSITION SUMMARY

The Claim Assistant ("CA") plays an important role in ensuring claims are handled in a timely and efficient manner, and policyholders are treated fairly and appropriately. The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and for claims department team members and managers. The CA may also be responsible for answering customer inquiries, maintaining records and databases, and providing updates on the status of claims. 

POSITION RESPONSIBILITIES INCLUDING

  • Receiving and processing electronic letters. 
  • Reviewing and handling of incoming and outgoing mail by identifying claim number and adjuster, routing and logging mail via internal claims system. 
  • Answering phone calls and responding to routine inquiries, including handling retail agent, wholesale broker, policyholder or claimant calls on pending matters and providing updates and assistance as needed.
  • Maintaining the claims system vendors; including vendor payments, obtaining W-9 forms, data entry of claim information within established production and quality standards.
  • Assisting with requesting policies and underwriting files.
  • Communicating with underwriting regarding claim status, as needed.
  • Requesting files from archives (3rd party off site vendor) as needed. 
  • Training in the new loss set up process by Claim Associate.
  • Assisting with gathering information and maintaining spreadsheets for special projects.
  • Providing backup and supporting other claim administrative staff and claim associates.
  • Other duties, as required.

KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent customer service skills.
  • Exhibit analytical skills.
  • Proficiency with Microsoft Excel, Word, and ability to learn internal claim system.
  • The ability to multitask, be accurate, and be detail oriented. 
  • The ability to prioritize tasks, manage work, and work well under pressure while meeting deadlines.
  • The ability to work well independently and with other team members.
  • Excellent verbal and written communication skills. 

EDUCATION, EXPERIENCE AND CERTIFICATIONS

  • Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance or related fields.
  • Required: Experience with office setting supporting a team administratively. 
  • Preferred: U.S. Casualty insurance industry experience. 
  • A plus: Bilingual in English and Spanish. 

PHYSICAL DEMANDS

  • Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
  • Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
  • Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
  • Position requires the ability and the willingness to travel when required to meet business needs.

SALARY AND BENEFITS

The salary range for this position is $50,000 to $52,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

WHY IFG COMPANIES

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

EQUAL OPPORTUNITY

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.