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Travel Agent Assistant Jobs in Raleigh, NC (NOW HIRING)

Turner Construction

Procurement Agent

Raleigh, NC · On-site

Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family ... Supervising assistant procurement agents, procurement assistants and/or interns, including ...

Extra Space

Assistant Store Manager

Garner, NC · On-site

$16/hr

BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Wake Forest, NC · On-site

$15 - $16/hr

BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

ERM

Sr. Right of Way Agent (Field Agent)

Raleigh, NC

$42.42 - $50.27/hr

Advise and assist in establishing a range of fair market values to be used in the acquisition of ... Ability to travel regionally. * Excellent interpersonal skills and a high degree of professionalism.

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Showing results 21-40

All JobsTravel Agent JobsTravel Agent Assistant JobsTravel Agent Assistant Jobs in Raleigh, NC

Travel Agent Assistant information

See Raleigh, NC salary details

$14

$21

$42

How much do travel agent assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for travel agent assistant in Raleigh, NC is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $22.21 per hour, depending on experience, location, and employer.

What is a travel agent assistant?

Travel Agent Assistants are professionals who support travel agents in planning and booking trips for clients. They handle administrative tasks, research travel options, prepare itineraries, and assist with reservations for flights, hotels, and tours. Their role is essential in ensuring smooth travel arrangements and providing excellent customer service. By helping with the organizational aspects of travel planning, they allow travel agents to focus on client relations and complex travel needs.

How does a travel agent assistant typically collaborate with travel agents and clients during the booking process?

As a Travel Agent Assistant, you'll work closely with travel agents to support the entire booking process, from researching travel options to preparing itineraries and confirming reservations. Your role often involves direct communication with suppliers, such as airlines and hotels, as well as answering client inquiries and handling documentation. This collaboration ensures that clients receive timely and accurate travel arrangements, while also allowing you to develop strong organizational and interpersonal skills. Regular team meetings and open communication are common, helping to ensure a smooth workflow and high client satisfaction.

What are the key skills and qualifications needed to thrive as a travel agent assistant, and why are they important?

To thrive as a Travel Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of travel industry operations, often supported by a high school diploma or relevant experience. Familiarity with booking software such as Sabre or Amadeus, as well as proficiency in Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure smooth travel arrangements, client satisfaction, and efficient support for travel agents in a dynamic environment.

What is the difference between Travel Agent Assistant vs Travel Agent?

AspectTravel Agent AssistantTravel Agent
CredentialsHigh school diploma or equivalent; certifications like CLIA or IATA helpfulSame as assistant; often requires additional certifications or licenses for selling travel
Work EnvironmentSupport role in travel agencies, handling administrative tasksClient-facing role, planning and booking travel arrangements
ResponsibilitiesAdministrative support, booking support, customer inquiriesConsulting clients, creating travel itineraries, closing sales

In summary, a Travel Agent Assistant primarily provides administrative and support functions within a travel agency, while a Travel Agent actively engages with clients to plan and sell travel services. Both roles often share similar credentials but differ in responsibilities and client interaction levels.

What are the most commonly searched types of Travel Agent jobs in Raleigh, NC?

The most popular types of Travel Agent jobs in Raleigh, NC are:

What are popular job titles related to Travel Agent Assistant jobs in Raleigh, NC?

For Travel Agent Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Travel Agent Assistant jobs in Raleigh, NC look for?

The top searched job categories for Travel Agent Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Travel Agent Assistant jobs?

Cities near Raleigh, NC with the most Travel Agent Assistant job openings:

Travel Agent Assistant jobs near you
Infographic showing various Travel Agent Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 11% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,610 per year, or $21.9 per hour.

Reservations Agent

Washington Duke Inn & Golf Club

Durham, NC • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

As a Reservations Agent, you will be responsible for managing and processing reservations for guests in a professional and efficient manner. Your role is crucial in ensuring a seamless booking experience, maintaining high levels of customer satisfaction, and supporting the overall operations of the reservations department. You will act as the first point of contact for guests, providing them with accurate information and exceptional service that reflects the standards of the organization.
Key Responsibilities:

  • Handle incoming reservation inquiries via phone, email, and online booking platforms, ensuring prompt and courteous responses.

  • Accurately input reservation details into the system, maintaining meticulous records and ensuring data integrity.

  • Provide guests with detailed information about room availability, rates, special promotions, and amenities, assisting them in making informed decisions.

  • Coordinate with other departments, such as front desk and housekeeping, to ensure smooth guest transitions and room readiness.

  • Resolve any issues or discrepancies related to reservations, demonstrating problem solving skills and maintaining a positive guest experience.

  • Stay updated on property policies, procedures, and local attractions to provide guests with comprehensive information and recommendations.

  • Assist in managing group bookings and special requests, ensuring all guest needs are met with professionalism and efficiency.

  • Continuously strive to meet and exceed individual and team performance targets, contributing to the overall success of the reservations department.

  • Participate in training sessions and meetings to enhance skills and knowledge, staying informed about industry trends and best practices.

  • Uphold the organization's standards of service excellence, embodying its values and mission in all interactions with guests and colleagues.

  • Must have familiarity with hours of operation of all hotel outlets and amenities/services available to guests.

  • If necessary, assist in cross-training new Guest Service Representatives on how to appropriately take individual and group reservations.

  • Complete shift sidework as outlined in the local SOP.

  • Complete pre-arrival calls per the standard.

  • Communicate with guests via phone, email, OTA platforms, and text in a prfessional, helpfull manner.

  • Other duties as assigned by the Area Reservations Manager or Area Director of Sales & Marketing.

Benefits: 

  • 401 (k)

  • 401 (k) Matching

  • Medical, Dental, and Vision benefits offered

  • Additional Supplemental Coverages Offered - Short Term Disability, Long Term Disability, Critical Illness

  • Paid Time Off

  • Holiday Pay for 8 holidays, Birthday pay

  • Employee Assistance Program

  • Complimentary Employee Meal

  • Onsite Parking

Required Education:

  • High school diploma or equivalent is required.

  • An associate's degree in hospitality management or a related field is preferred.


Required Experience:

  • Minimum of 1-2 years of experience in a customer service role, preferably within the hospitality or travel industry.

  • Proven track record of managing reservations and bookings in a fast-paced environment.

  • Experience with reservation software systems and customer relationship management (CRM) tools is highly desirable.


Required Skills and Abilities:

  • Exceptional communication skills, both verbal and written, with the ability to effectively interact with a diverse clientele.

  • Strong organizational skills and attention to detail to ensure accurate reservations and bookings.

  • Proficiency in using computer systems, including reservation software and Microsoft Office Suite.

  • Ability to handle stressful situations with a calm and professional demeanor.

  • Strong problem-solving skills with the ability to think quickly and make decisions in a timely manner.

  • Excellent interpersonal skills and a customer-focused approach to service delivery.

  • Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.

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