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Trauma Program Manager Jobs in Toronto, ON (NOW HIRING)

St. Michael's Homes

Case Manager

Toronto, ON · On-site

CA$21K/mo

Manager of Life Enrichment Programs Compensation: $21,763.64/annum This position is part of the ... Strong understanding of substance use, mental health, trauma, and recovery * Knowledge of harm ...

WCYR

Employment Case Manager

Newmarket, ON · On-site

This position is ideal for someone who is client-centred, trauma-informed, practical, encouraging ... Help clients research programs, admission requirements, timelines, costs, financial aid, OSAP or ...

Friends of Ruby

Senior Manager, People & Culture

Toronto, ON · On-site

CA$88K - CA$98K/yr

... programs, and housing. Weoperate a Youth Centre offering barrier-free counselling, case management ... Respectful & Affirming: embeds IDEA, trauma-informed, harm-reductionstandardsand staff care into ...

Friends of Ruby

Senior Manager, People & Culture

Toronto, ON · On-site

CA$88K - CA$98K/yr

... programs, and housing. We operate a Youth Centre offering barrier-free counselling, case management ... Respectful & Affirming : embeds IDEA, trauma-informed, harm-reduction standards and staff care into ...

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All JobsTrauma Program JobsTrauma Program Manager JobsTrauma Program Manager Jobs in Toronto, ON

Trauma Program Manager information

See Toronto, ON salary details

$24.3K

$92.5K

$166.1K

How much do trauma program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for trauma program manager in Toronto, ON is $92,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,260.00 and $114,520.00 per year, depending on experience, location, and employer.

What is a trauma program manager?

Trauma Program Managers are healthcare professionals, often nurses, responsible for overseeing and coordinating all aspects of a hospital's trauma program. They ensure that trauma care meets regulatory standards and guidelines, manage trauma team operations, and facilitate quality improvement initiatives. Their role also includes staff education, data collection, and reporting to ensure optimal patient outcomes and compliance with accreditation bodies such as the American College of Surgeons. Trauma Program Managers serve as liaisons between hospital administration, medical staff, and external agencies.

How does a trauma program manager typically collaborate with multidisciplinary teams to improve patient outcomes?

A Trauma Program Manager regularly works with physicians, nurses, trauma registrars, and ancillary staff to coordinate care and ensure compliance with trauma center standards. They facilitate multidisciplinary meetings, oversee performance improvement initiatives, and review trauma cases to identify areas for quality enhancement. By fostering open communication and providing education across departments, the Trauma Program Manager helps drive process improvements that directly impact patient outcomes and maintain trauma center accreditation.

What are the key skills and qualifications needed to thrive as a trauma program manager, and why are they important?

To thrive as a Trauma Program Manager, you need expertise in trauma nursing or emergency care, a bachelor’s or master’s degree in nursing, and a valid RN license, often complemented by experience in trauma program coordination. Familiarity with trauma registry databases, performance improvement processes, and certifications like TNCC (Trauma Nursing Core Course) or ATCN (Advanced Trauma Care for Nurses) is typically required. Strong leadership, organizational, and communication skills are crucial for managing multidisciplinary teams and ensuring compliance with trauma system standards. These competencies are vital for maintaining high standards of patient care, facilitating continuous quality improvement, and ensuring the trauma program meets accreditation requirements.

What does a trauma program manager do?

A trauma program manager (TPM) develops and oversees all operational nursing issues related to emergency trauma care at a hospital or medical facility. As a TPM, you manage all nurses in the trauma center and report to the trauma program director. Your responsibilities include improving the flow of patients through the center, coordinating care systems for different types of trauma, and contributing to the development and implementation of clinical treatment for all trauma patients. In performing your duties, you work closely with other nurses, physicians, surgeons, and medical staff to ensure this program is working smoothly and to address any issues in care delivery.

What is the difference between Trauma Program Manager vs Trauma Coordinator?

Trauma Program ManagerTrauma Coordinator
Oversees the entire trauma program, manages staff, develops policies, and ensures compliance with regulations.Supports trauma team operations, assists with patient care coordination, and maintains trauma registry data.

Both roles require knowledge of trauma protocols and certifications like TNCC or ATCN. The Trauma Program Manager typically has more administrative responsibilities, while the Trauma Coordinator focuses on clinical support and data management. Employers in hospitals and trauma centers often use both titles, with the Program Manager holding a broader leadership role. Understanding these differences helps in choosing the right career path or job search focus.

More about Trauma Program Manager jobs

What job categories do people searching Trauma Program Manager jobs in Toronto, ON look for?

The top searched job categories for Trauma Program Manager jobs in Toronto, ON are:

Trauma Program Manager jobs near you

Case Manager

St. Michael's Homes

Toronto, ON • On-site

CA$21K/mo

Other

Posted 22 days ago

Job description

Case Manager – Haven Toronto 
Position Type: Part-Time, Permanent 
Start Date: June 22, 2026 
Schedule: 8am-4pm, Saturday and Sunday 
Reporting to: Manager of Life Enrichment Programs  
Compensation: $21,763.64/annum 


This position is part of the CUPE [Local # 2289-05] bargaining unit and is subject to the terms 
and conditions outlined in the collective agreement. 


Since 1933, Haven Toronto has been a drop-in centre where elderly homeless, marginally 
housed and socially isolated men can feel safe, where they can form and cultivate friendships, 
and become part of a community. Our vision is a safe and just community in which elder 
homeless men can live a quality and dignified life. 


Summary: The Case Manager provides client-centered support to individuals experiencing 
homelessness, substance use, mental health challenges, and complex social needs. Working as 
part of a multidisciplinary team, the Case Manager is responsible for coordinating care, 
supporting access to services, and helping clients develop and achieve their goals through 
individualized service planning.  


Key Responsibilities 
• Manage a caseload of clients with complex needs, providing ongoing case management 
and support 
• Complete assessments and service planning in collaboration with clients 
• Provide supportive counselling, brief interventions, and crisis response as needed 
• Facilitate groups (e.g., life skills, harm reduction, wellness) 
• Support access to housing, income supports, healthcare, and community resources 
• Maintain accurate and timely documentation on EMHware including case notes and 
service data 
• Build and maintain relationships with community partners and service providers 
• Advocate for clients within systems and support navigation of services 
• Contribute to a safe, welcoming, and inclusive program environment 
• Assist clients in accessing core services such as showers, laundry, meals, clothing, and 
recreation areas. 
• Provide crisis intervention in accordance with Haven Toronto and SMH policies and 
procedures; document actions taken and recommendations for follow-up. 
• Assist at the front desk by greeting clients, answering calls, registering clients for the 
program, booking appointments, providing referrals, and offering client support. 
• Administer first aid or call emergency services when required. 
• Work collaboratively with staff who work during the week in order to provide wrap
around care.  


Knowledge, Skills, and Abilities

• Strong understanding of substance use, mental health, trauma, and recovery 
• Knowledge of harm reduction and housing-first approaches 
• Understanding of the social determinants of health and barriers faced by individuals 
experiencing homelessness  
• Demonstrated skills in assessment, case management, and supportive counselling  
• Ability to work collaboratively within interdisciplinary teams and with community 
partners  
• Experience working within a trauma-informed and anti-oppression framework 
• Strong interpersonal, communication, and documentation skills 
• Ability to manage competing priorities in a fast-paced environment 


Qualifications 
• Bachelor’s Degree in Social Work (BSW) from an accredited institution.  
• Registration and membership in good standing with the Ontario College of Social 
Workers and Social Service Workers (OCSWSSW) is required. 
• Demonstrated experience in case management, assessment, and working with 
individuals experiencing mental health and/or substance use challenges. 
• Training in motivational interviewing and group facilitation is an asset 
• Additional language skills are an asset 


If you feel you would be a good fit for this role with Haven Toronto, please submit a single 
document with a cover letter and resume


Haven Toronto strives to foster a workplace that reflects the diversity of the community we serve 
and welcome applications from all qualified candidates; however, only those selected for an 
interview will be contacted.   


Haven is also committed to developing an inclusive, barrier-free selection process and work 
environment. If contacted, please advise the hiring manager if you require any accommodation 
measures to ensure you will be interviewed in a fair and equitable manner. Information received 
relating to accommodation requests will be treated with confidentiality.