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Trauma Program Manager Jobs in Cleveland, OH (NOW HIRING)

Axess Family Services

Case Manager - Vets

Lorain, OH · On-site

The Case Manager (CM) will report to the Assistant Director as well as the site Program Manager for ... While providing services with a trauma-informed care approach, the CM will assist with provision of ...

Family Community Services

Case Manager - Vets

Lorain, OH · On-site

The Case Manager (CM) will report to the Assistant Director as well as the site Program Manager for ... While providing services with a trauma-informed care approach, the CM will assist with provision of ...

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All JobsTrauma Program JobsTrauma Program Manager JobsTrauma Program Manager Jobs in Cleveland, OH

Trauma Program Manager information

See Cleveland, OH salary details

$10.6K

$64.4K

$136.5K

How much do trauma program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for trauma program manager in Cleveland, OH is $64,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $58,100.00 per year, depending on experience, location, and employer.

What is a trauma program manager?

Trauma Program Managers are healthcare professionals, often nurses, responsible for overseeing and coordinating all aspects of a hospital's trauma program. They ensure that trauma care meets regulatory standards and guidelines, manage trauma team operations, and facilitate quality improvement initiatives. Their role also includes staff education, data collection, and reporting to ensure optimal patient outcomes and compliance with accreditation bodies such as the American College of Surgeons. Trauma Program Managers serve as liaisons between hospital administration, medical staff, and external agencies.

What does a trauma program manager do?

A trauma program manager (TPM) develops and oversees all operational nursing issues related to emergency trauma care at a hospital or medical facility. As a TPM, you manage all nurses in the trauma center and report to the trauma program director. Your responsibilities include improving the flow of patients through the center, coordinating care systems for different types of trauma, and contributing to the development and implementation of clinical treatment for all trauma patients. In performing your duties, you work closely with other nurses, physicians, surgeons, and medical staff to ensure this program is working smoothly and to address any issues in care delivery.

How does a trauma program manager typically collaborate with multidisciplinary teams to improve patient outcomes?

A Trauma Program Manager regularly works with physicians, nurses, trauma registrars, and ancillary staff to coordinate care and ensure compliance with trauma center standards. They facilitate multidisciplinary meetings, oversee performance improvement initiatives, and review trauma cases to identify areas for quality enhancement. By fostering open communication and providing education across departments, the Trauma Program Manager helps drive process improvements that directly impact patient outcomes and maintain trauma center accreditation.

What are the key skills and qualifications needed to thrive as a trauma program manager, and why are they important?

To thrive as a Trauma Program Manager, you need expertise in trauma nursing or emergency care, a bachelor’s or master’s degree in nursing, and a valid RN license, often complemented by experience in trauma program coordination. Familiarity with trauma registry databases, performance improvement processes, and certifications like TNCC (Trauma Nursing Core Course) or ATCN (Advanced Trauma Care for Nurses) is typically required. Strong leadership, organizational, and communication skills are crucial for managing multidisciplinary teams and ensuring compliance with trauma system standards. These competencies are vital for maintaining high standards of patient care, facilitating continuous quality improvement, and ensuring the trauma program meets accreditation requirements.

What is the difference between Trauma Program Manager vs Trauma Coordinator?

Trauma Program ManagerTrauma Coordinator
Oversees the entire trauma program, manages staff, develops policies, and ensures compliance with regulations.Supports trauma team operations, assists with patient care coordination, and maintains trauma registry data.

Both roles require knowledge of trauma protocols and certifications like TNCC or ATCN. The Trauma Program Manager typically has more administrative responsibilities, while the Trauma Coordinator focuses on clinical support and data management. Employers in hospitals and trauma centers often use both titles, with the Program Manager holding a broader leadership role. Understanding these differences helps in choosing the right career path or job search focus.

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Cities near Cleveland, OH with the most Trauma Program Manager job openings:

Trauma Program Manager jobs near you
Infographic showing various Trauma Program Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,437 per year, or $31 per hour.

Case Manager - Vets

Axess Family Services

Lorain, OH • On-site

Full-time

Re-posted 3 days ago

Job description

Description:

GENERAL STATEMENT OF DUTIES:

The Case Manager (CM) will report to the Assistant Director as well as the site Program Manager for shelter coverage. The CM will be expected to work within the policies and procedures of Axess Family Services, Inc., and work toward the maintenance of good service standards and professional practices by utilizing the trauma-informed care model. Each CM will be responsible for a case load of up to 25 veteran residents into permanent housing.


ESSENTIAL RESPONSIBILITIES:

  • Complete assessments of veteran resident and/or veteran household’s needs and to develop an appropriate support plan with the veteran, and if needed the family, with a focus on obtaining or maintaining permanent housing.
  • While providing services with a trauma-informed care approach, the CM will assist with provision of a wide range of practical, personal, social, and general care services for the veteran resident and/or veteran household.
  • Assists veteran residents and/or veteran households in developing realistic and achievable housing plans that focus on maintaining housing stability and include measurable action steps and timetables.
  • To undertake monitoring, reviewing, and recording of the agreed upon support plan according to the changing needs of the veteran resident and/or veteran household.
  • To promote veteran resident and/or veteran household involvement by maximizing their participation in the decision-making process within the services.
  • To communicate and liaise with various agencies (e.g. Department of Veterans Affairs, Veterans Services Commission, Probation Services, Housing Authority, Landlords, Department of Jobs and Family Services, Legal and Consumer Credit Organizations).
  • To accompany veteran resident and/or veteran household to appointments with any of the above agencies as necessary.
  • Maintains regular contact with the veteran resident and/or household including childcare assessments, crisis intervention, referrals, and ongoing life skills development.
  • Assures that veteran resident future and/or veteran household housing is habitable according to established organizational standards.
  • Collects, provides and updates required data for the HMIS database.
  • Supports Social Service Workers and their duties in their absence or as needed
  • To provide staff support when on-call
  • To assist in providing coverage for open shifts and call offs when on-call.
  • Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach.
  • To promote anti-discriminatory practice ensuring that no resident is discriminated against on the grounds of race, class, gender, religious beliefs, disability, or sexual orientation.
  • To be able to adapt to the environment you are working in, this could be part of a team or own initiative in a variety of settings
  • To apply Housing First, Trauma Informed Care, Harm Reduction principles and to use Motivational Interviewing, and De-escalation Techniques in working with veterans of the program as appropriate.
  • Attend meetings, trainings, and conferences as requested.
  • Participates in community-wide events promoting services for veterans.
  • To foster positive working relationships with other staff members.
  • Help SSSW, all staff, and veteran’s residents maintain up-to-date knowledge of internal fire regulations and procedures and any other emergency procedures ensures health and safety standards are maintained.
  • Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
  • To maintain all records and logs.
  • Other duties as assigned.
Requirements:

QUALIFICATIONS:

  • Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:

  • Required: High school diploma or equivalent required.
  • Preferred: Bachelor’s degree or pursuing a degree in social work and/or related field.

MINIMUM EXPERIENCE REQUIREMENTS:

  • Preferred: Experience with the issues of homelessness, domestic violence, chemical dependency, and mental health
  • Preferred: Experience working with veterans .