Trauma Manager Jobs in Arizona (NOW HIRING)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Active Regular Full-Time Tempe, AZ, US

3 days ago Requisition ID: 4067

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera Arizona family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

This role provides direct psychotherapy individually and in group settings, crisis stabilization and other services to individuals and families whose lives have been impacted by sexual assault, domestic violence, stalking or hate crimes using a Systems based approach to interventions.

This position will be Monday - Friday based at Glendale Family Advocacy Center two days per week and at EMPACT Tempe Children’s Center the rest of the week.

*On Call component required. *Crisis Differential provided.

• Provides direct community based and in-home psychotherapy for the purpose of assessment, diagnosis and treatment with follow-up contact for sexual abuse and domestic violence victims in both individual and group settings. Clientele includes youth, adults and families. Identifies victims’ personal advocacy, provisions and assistance needs including community referrals. Makes mandatory reports to appropriate authorities regarding child or vulnerable adult abuse or neglect.
• Coordinates communication with other departments in the agency for continuity of care. Collaborates with hotline staff, trauma advocates and therapists, plus community agencies to provide crisis intervention and de-escalation/stabilization of high intensity trauma symptoms on scene, risk assessment for danger to self or others, transportation, victim support and/or supervision, psycho-education about trauma symptomology, parenting training, behavior management training and assistance.
• Ensures quality service delivery including clinical care and all associated documentation and complies with the agency’s standard of care for service delivery. Assists with Quality Management and Utilization Review as assigned by management. Maintains all client records in accordance with agency policies and procedures. This includes appropriate phone documentation, intake documentation, endangerment triaging, treatment planning, referral triaging, risk planning, termination documentation, interagency reports, follow-up documentation and all necessary data collection.
• Provides and delivers assigned special projects during on-call shifts on weekly basis. Follows THS special projects procedures for overnight special project calls. Includes providing mobile crisis assessment, intervention services, and in home support services to clients throughout Maricopa and surrounding counties.
• Provides instruction and training for interns, pool staff, and new staff as assigned by the Program Coordinator or Department Manager. Recommends to the Clinical Coordinator or Manager changes that would improve service delivery.

Other Duties and Responsibilities:

• Provides and delivers at least 40 hours of work per week. May be required to work beyond the scheduled shift to complete required paperwork or to complete crisis stabilization tasks. Evening and night hours may be required. May be required to work beyond shift with no advanced warning if the crisis situation warrants or if required paperwork is not complete at the end of the shift. May be required to use “down time” for special projects to benefit Crisis and/or other departments within the agency. This position receives a differential in pay, as a result, which is specific to this position only. If one wishes to accept a different position in the agency, the differential would not follow.
• Participates in all regularly scheduled department meetings. Required to receive at least 4 hours of supervision per month from a coordinator in the department.
• Develops and maintains effective working relationships with all related state, community behavioral health, and contracting organizations.
• Participates in agency fund raising activities as requested by management.

What you’ll provide:

• Master's degree in Counseling, Social Work or related field required.
• Associate level AZBBHE licensure or higher required or to be obtained within six months.
• Clear and effective communication. Strong customer service skills.
• Problem solving and analytical skills.
• Must possess valid AZ Driver's license with no major infractions for the past 39 months.
• Fingerprint clearance card required or must be eligible to obtain one.
• Bilingual - Spanish preferred. *Language differential offered.
• Must be 21 years of age or older at time of employment.

Additional Requirements and Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
• Attend meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.
• Maintain compliance with required training.
• Additional duties as assigned by supervisor or member of management.

What we’ll offer:

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.