Trauma Coordinator Jobs in Appleton, WI (NOW HIRING)

Position Overview 
The Unit Coordinator works in partnership with the Unit/Program Director to manage overall daily 
operations of the Boys & Girls Club at school-based sites with the primary concern for programs and service 
delivery, facilities management, and data collection/entry. Unit Coordinators function as lead staff with 
emphasis on supporting member needs and behavior management and maintaining respectful and 
collaborative relationships with caregivers and community partners.

Essential Job Functions

Operations

• Work closely with the Unit/Program Director regarding the implementation and delivery of programs, services and activities that facilitate achievement of Youth Development Outcomes.
• Use a Continuous Improvement mindset to optimize effectiveness and relevancy to the school community.
• Plan, execute, and evaluate programs to ensure grant compliance and sustainability.
• Create a welcoming environment that promotes an Optimal Club Experience featuring: Supportive relationships with caring adults, a safe positive environment, recognition, opportunity, and fun & a sense of belonging. 
• Provides leadership to program staff and promotes and develops leadership skills in members.
• Collaborate with internal teams and departments to align goals and strategies and to foster a culture of cooperation and teamwork. 
• Engage in continuous learning and contribute to the effective implementation of continuous improvement processes. 
• Support the ethical use of data to make decisions in a timely and informed manner. 
• Represent the organization to the community in a way that enhances the organization’s profile, builds its reputation, supports its strategic priorities, and advances its mission. 
• Contribute to operational goals and objectives that align with and advance the organization's strategic priorities. 
• Support team development and performance, inclusive of but not limited to active listening, teambased learning, recognition, fun, and transparent communications.
• Strive to meet and surpass the expectations of youth, families, staff, volunteers, Board, funders, and other key stakeholders.
• Support the planning, implementation, execution, and evaluation of special projects.
• Focus efforts on promoting equity, engaging in trauma-informed and continuous improvement practices, and doing what is needed to help the communities the organization serves become great places for all children and youth to grow and thrive. 
• Actively and substantially contribute to a healthy organizational culture characterized by the core elements of trust, inclusion, belonging, autonomy, position mastery, and purpose. 
• Finish work by established deadlines within the framework of established guidelines and policies.
• Address issues and concerns in a professional, respectful, and courteous manner.
• Ensure records are up-to date, accurate, and organized. 
• Prioritize and organize multiple tasks and responsibilities in a way that meets daily responsibilities while continuing to work toward longer-term objectives.

Resource Development 

• Work to understand how your actions and contributions to quality work and to maximization of resources enhance the organization’s fundraising efforts and its overall financial health.
• Support fundraising, donor stewardship, and Board engagement activities. 

Safety and Risk Management 

• Ensure a healthy and safe environment, ensuring facilities, equipment and supplies are maintained.
• Plan programming with mandated ratios and supervision of youth procedures to minimize opportunities for incidents.
• Assist with implementing uniformity in expectations and behavioral protocols across the Club to maintain a safe and positive environment. 
• Ensure current safety practices meet or exceed organizational requirements.
• Support the development and implementation of new or amended policies, practices, and processes that further mitigate and minimize safety risks.

Talent Development 

• Provide support in strength-based onboarding experiences for new staff that allow for shadowing and skill development.
• Demonstrate a commitment to excellence, aligning your efforts with the organization’s values, mission, strategic priorities, and policies.
• Participate in available coaching opportunities, regular one-on-one meetings with your supervisor, performance evaluations, and goal setting.
• Demonstrate a commitment to learning and development by following talent development requirements and creating and following a professional development plan.

Other duties as assigned.

The Unit Coordinator requires a majority combination of the following:

Education and Experience 

• Associate’s degree or equivalent in Education, Human Services or a related field preferred.
• 2 years’ experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, or equivalent experience.
• Demonstrated record of understanding regarding youth development principles, behavior management, outcome evaluation, and program management.

Skills and Requirements 

• Ability to make policy driven decisions quickly in effectively engaging with members and parents, including behavioral conversations.
• Exceptional communication skills, with the ability to convey information in a timely, open, and clear manner. 
• Reliable transportation. 
• Knowledge of and ability to effectively use computers, software, and other technology tools.
• Ability to establish and maintain effective working relationships with others. 

Key Characteristics

• Is mission-driven and values-based. 
• Demonstrates a growth mindset and a commitment to lifelong learning. 
• Upholds a commitment to equity, while striving to be anti-racist and respectful of cultural differences with all stakeholders. 
• Contributes to a purpose-driven culture characterized by trust, inclusion, belonging, autonomy, and learning. 
• Operates with excellence in mind in all matters.