Transportation Dispatch Jobs (NOW HIRING)

Salary: $5,517.00 - $7,261.00 Monthly
Location : 013 - Transportation, 501 Crescent Way, Anaheim, CA
Job Type: Full-Time
Job Number: 2026-R05-MD
Department: Business
Opening Date: 08/27/2026
Closing Date: 9/10/2026 4:00 PM Pacific
The Position
***Only current AUHSD employees are eligible to apply for this position***
Community: World-famous attractions
District: Award-winning schools
Health Benefits: 100% employer contribution towards employee and family premiums
BASIC FUNCTION
Under the direction of the Director of Transportation, dispatch drivers and appropriate equipment to assure the smooth and efficient operation of the District's transportation services; assign bus drivers to designated routes and special event trips; and performs other related duties as required.
DISTINGUISHING CHARACTERISTICS
Incumbents in this class are expected to follow well established procedures and guidelines. The Director of Transportation is readily available and can provide direction on more serious situations which may arise. While the dispatching of drivers is typically routine, situations arise regularly which require incumbents to exercise independent judgment such as routing changes due to traffic conditions. The incumbent works in an office environment the majority of the time and is also responsible for preparing and maintaining department records and reports.
The class of Transportation Dispatcher is distinguished from the class of Bus Driver in that the Transportation Dispatcher's primary responsibilities are to plan routes, schedules and dispatch Bus Drivers.
Employment Standards
MINIMUM QUALIFICATIONS
EDUCATION:
Graduation from high school.
EXPERIENCE:
Three years of experience as a school bus driver.
LICENSES AND OTHER REQUIREMENTS:
Possession of an unrestricted, valid Class A or B California Commercial Driver License with Passenger, School Bus, and Air Brake Endorsements; a current, valid Medical Examiner's Certificate issued by the U.S. Department of Transportation (DOT) Federal Motor Carrier Safety Administration.
A valid California Special Driver Certificate designated for school buses (unrestricted, with the exception of #1-Automatic Transmission Only and/or #6-First Aid Test Waived) issued by the California Department of Motor Vehicles. If #6-First Aid Test Waived, a valid first aid certificate comparable to the American Red Cross First Aid Certificate, or a current certificate as a physician's assistant or emergency medical technician is required (see 12522(c) V.C. for more information).
Incumbents must be able to be insured, and continue to be insurable, by the District's liability insurance carrier.
This classification has been designated as safety-sensitive in accordance with the drug and alcohol testing requirements adopted by the District pursuant to Board Policy 5113.
All licenses and certificates listed above must remain current and maintained during the course of employment.
KNOWLEDGE, SKILLS, AND ABILITIES
KNOWLEDGE OF (Typically learned through formal training or education):
Applicable laws, codes, rules and regulations related to pupil transportation.
Modern office practices, procedures and equipment.
Transportation principles related to efficiency and economy of bus operations, routing and scheduling; Methods, practices and procedures of dispatching transportation vehicles.
School schedules and existing school bus stops;
Community and school district topography including streets, traffic conditions, location of schools, school boundaries, etc.
Board policies and regulations, Education Code sections, California Vehicle Code, including Title 13, and employee agreement provisions pertaining to transportation of students;
Operation of a computer, assigned software and two-way radio.
Telephone techniques and etiquette;
Record-keeping techniques;
Basic safety and maintenance requirements of automotive equipment;
Basic first aid techniques;
Interpersonal skills using tact, patience and courtesy;
Oral and written communication skills;
Principles of good public relations.
SKILL TO (Typically attained through formal training or practice):
Efficiently dispatch bus drivers and buses on regular routes, field trips, athletic events, emergency situations and to meet needs of special education students;
Read street maps and plan travel routes
Assist in coordinating bus schedules and driver assignments as well as designing bus routes
Accurately maintain a variety of logs, records and files.
Interpret, apply and explain laws, codes, rules and regulations related to assigned activities.
Exercise good judgment;
Drive school buses ranging from 16 passenger vans to 90 passenger buses with automatic, and manual transmissions safely and efficiently;
Perform bus maintenance inspections
Adapt to emergency situations and implement effective solutions related to dispatching drivers and equipment.
Make generalizations, evaluations or decisions without immediate supervision.
Operate a variety of office equipment including a computer and applicable software applications.
Operate a two-way radio.
ABILITY TO (Typically a personal quality attained without formal training, education, or practice):
Observe legal and defensive driving practices.
Plan and organize work.
Answer telephones and greet the public courteously.
Understand and resolve issues, complaints or problems.
Meet schedules and time lines.
Understand and follow oral and written instructions.
Display tact and diplomacy when assisting customers, and coworkers;
Work independently with little direction and under pressure;
Manage multiple, concurrent and conflicting priorities and deadlines;
Understand and follow oral and written instructions;
Establish and maintain cooperative and effective working relationships with others;
Communicate clearly and effectively both orally and in writing.
PHYSICAL DEMANDS
Employees in the classification may sit for extended periods of time, lift and carry up to 50 lbs., push/pull, climb stairs, stoop/bend, use fingers repetitively, twist or apply pressure with wrists or hands repetitively, use both hands and/or legs simultaneously, have rapid mental/muscular coordination, speak clearly, hear, have depth perception, have color vision/distinguish shades, see small details and for long distances, operate mobile motorized equipment, use a telephone, computer, two-way radio, and drive a vehicle.
WORK ENVIRONMENT
Employees in this classification work primarily inside an office environment but may work outside on occasion, in varying temperatures, in contact with gas, exhaust, and cleaning solvent fumes, dust, odors, moving vehicles, exposure to minor and severe contagious illnesses/diseases, in a vehicle, in the absence of immediate supervision, and in direct contact with students, the public, and District personnel, may be on-call, work overtime, during evenings and weekends.
Examples of Duties
Note: The statements herein are intended to describe the general nature and level of work being performed by employees in this classification, and are not to be interpreted as an exhaustive list of responsibilities and qualifications required of personnel so classified. Reasonable accommodations will be made so that qualified employees can perform the essential duties of the job.
GENERAL ESSENTIAL DUTIES
The classification specification does not describe all duties performed by all incumbents within the class. This summary provides examples of typical tasks performed in this classification.
Dispatching/Route Scheduling Duties:
Performs a variety of dispatching duties related to student transportation for the District including regular education, special education, field trips and special event routes; reviews placement of bus stops and recommends the addition or deletion of stops; assists in determining number of buses and drivers and size of buses; modifies routes and schedules as needed; assists in planning routes and schedules for regular home-to-school students, special education students, field trips, athletic events and extended school year program; obtains reports on Special Education students; determines routes/schedules for door-to-school service; develops file on each student so that drivers can become aware of special needs in handling such students; assists with the posting of field trips and the arrangements for charter field trip services; maintains up-to-date route schedules; assigns drivers for field trip assignments based on an established rotation list and to meet last-minute trip requests; informs drivers of absent or returning students; confirms scheduled trips; operates a two-way radio to dispatch drivers and vehicles in accordance with established schedules and to fulfill special transportation requests; communicates with drivers regarding schedule or route changes, vehicle breakdowns, accidents, emergencies, road conditions, road hazards and other concerns; notifies drivers or authorities as appropriate; reviews routes for drivers as needed; performs evening and weekend dispatching duties as directed; researches maps and locations to provide bus drivers with information and directions to various destinations; maintain current knowledge of routes and locations to assure timely services and accurate information; may drive a school bus over designated routes in accordance with specified time schedules and in accordance with regulations and laws related to pupil transportation to transport students to and from school, special events and field trips as necessary.
Communication/Office Duties:
Communicates with other departments and outside agencies to coordinate services, exchange information and resolve issues; communicates with parents, supervisors, school administrators and department employees; responds to routine transportation requests and questions; answers telephones and greet visitors; directs inquiries to the appropriate department or person as needed; places telephone calls to request, provide or verify information; resolves pupil transportation issues and concerns; maintains a variety of logs, records and files related to transportation services such as routes and student information; operates a variety of office equipment including a copier, fax machine, computer and applicable routing and field trip software; and performs related duties as assigned.
Recruitment Information
RECRUITMENT TYPE PROMOTIONAL - Only current employees may apply.
CERTIFICATION TYPE PROMOTIONAL - Qualified candidates, or Eligibles, who pass all testing stages will be placed on one eligibility list. Current employees will receive additional preference points based on longevity before placement on the list. The top 3 ranks of Eligibles will be certified for a hiring interview.
APPLICATION PROCESS
All applications must be submitted online. Applications and requests for testing will not be accepted after the recruitment closing date and time. Applicants may be rejected on the basis of an incomplete application or failure to meet minimum qualifications. The application is part of the selection process and is part of an overall assessment of acceptability for employment. All information provided is subject to independent verification of its accuracy. It is the responsibility of the applicant to provide correct contact information by which to be notified.
Note: You will eventually be disqualified in the recruitment process if you fail to disclose relevant information regarding your conviction history. It is the disclosure of the conviction that is most important in many cases.
SCREENING PROCESS
The screening process for this position, which may be subject to modification, will include some form of a(n): application screening, initial qualifications screening, documentation/certification screening, and supplemental application screening. The stated qualifications for the position represent only the minimum requirements and do not guarantee qualification for examination or placement on an eligibility list.
EXAMINATION PROCESS
The examination may consist of any combination of a(n): training and experience (T&E) evaluation, written knowledge test, hands on/performance test, structured panel interview, situational judgement interview, or other type of exam of fitness for duty. All parts of the examination process are job related. A passing score must be attained on each portion of the exam to advance to the next stage and ultimate placement on an eligibility list.
DISABILITY ACCOMMODATION
Requests for reasonable accommodations for the testing process must be made no less than two (2) days prior to the examination. Requests must be signed by your medical doctor, school psychologist, or learning consultant as appropriate and must be on provider letterhead and contain an actual signature.
EXAM PROTESTS
Protest of any part of the exam process must be in writing and submitted to the Personnel Director no later than five (5) working days from the date you participated in the exam. Any protest must include rationale to support the protest and shall include supporting documentation or references. Protests must be based on illegal discrimination, abuse of discretion, or procedure/process error. Protests should NOT be based on receiving unexpected results. We cannot be responsible for lost mail, misdirected mail, or failure of mail to be delivered after it has been entrusted to the U.S. Postal Service.
ESTABLISHMENT OF ELIGIBILITY
Candidates who are successful in all screening and testing stages will be placed on an eligibility list. Typically, an eligibility list for a classification expires after six (6) months or one (1) year. Candidates on the expired eligibility list are no longer considered for positions within the class. Eligibility lists may be extended beyond one year or