Position Title: Wheelchair Agent
Location: Norfolk International Airport (ORF)
Compensation: $14.50 per hour + tips
Employment Type: Full-Time
Shift: Night Shift (4:00 PM โ 12:30 AM)*
*End time may extend beyond 12:30 AM based on operational requirements
Huntleigh USA is seeking customer serviceโfocused professionals to join our team as Wheelchair Agents at Norfolk International Airport. The successful candidate will play a key role in assisting passengers with reduced mobility while supporting a safe, efficient, and welcoming airport environment.
Essential Duties and ResponsibilitiesEscort passengers in wheelchairs throughout the airport, including terminals, checkpoints, and gate areas
Provide courteous, respectful assistance to passengers, ensuring comfort and ease throughout their travel experience
Maintain timely communication with dispatchers, gate agents, and airline personnel
Comply with all TSA, airport, and company safety and security policies
Accurately record passenger interactions and document any incidents as required
Uphold a professional appearance and demeanor at all times while representing Huntleigh USA
Minimum QualificationsMust be at least 18 years of age
Ability to lift and carry up to 75 pounds and remain on your feet for the entirety of the shift
Ability to bend, squat, push, and stand for prolonged periods
Strong communication skills (verbal and written) in English
Reliable transportation and dependable contact information
Ability to successfully complete required drug and alcohol screenings (DOT/Non-DOT)
High school diploma or GED (required in select locations)
Training and Uniform StandardsPaid training provided by Huntleigh USA and partnering airlines
Professional appearance required: company-issued uniform, neat grooming, no visible tattoos above the neck or below the wrist, and no facial piercings
Why Join Huntleigh USAOpportunity to make a meaningful impact on the travel experience of passengers requiring assistance
Supportive, mission-driven team environment
Competitive compensation and flexible scheduling
Career growth opportunities within the aviation services industry
Interested candidates who are committed to delivering exceptional customer service are encouraged to apply.