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Translation Localization Account Manager Jobs in Michigan

BoehringerPRD

... translation of product knowledge into the sales presentation and is customer focused with a ... Hospital and/or Account Management experience preferred. * History of successful performance.

Deloitte

Senior Consultant - SAP Concur

Detroit, MI · On-site

$62.25 - $85.25/hr

Translate travel and expense, accounts payable, corporate card, and spend management requirements ... and localization requirements * Experience with SAP S/4HANA Finance, SAP financial posting ...

New

The GEO Group

CASE PROCESSING SPECIALIST

Baldwin, MI · On-site

$32.19/hr

... Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • ... From the development of state-of-the-art facilities and the provision of management services and ...

Bunzl

Forklift Operator

Grand Rapids, MI

$17/hr

... managing, organizing and retrieving stock in the warehouse. 1st Shift: 6:00am-3:30pm $17.00/hr ... Ability to understand written English without the assistance of translation software * Previous ...

BUNZL

Forklift Operator

Grand Rapids, MI · On-site

$17/hr

... managing, organizing and retrieving stock in the warehouse. 1st Shift: 6:00am-3:30pm $17.00/hr ... Ability to understand written English without the assistance of translation software * Previous ...

EJ

Corporate Controller

East Jordan, MI · On-site

... Account, HSA with Employer Match, Disability Insurance, Employee Assistance Program, Employee ... translation, intercompany, management fees); and preparation of accurate, timely internal ...

EJ Group

Corporate Controller

East Jordan, MI · On-site +1

... Account, HSA with Employer Match, Disability Insurance, Employee Assistance Program, Employee ... translation, intercompany, management fees); and preparation of accurate, timely internal ...

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All JobsTranslation Localization Account JobsTranslation Localization Account Manager JobsTranslation Localization Account Manager Jobs in Michigan

Translation Localization Account Manager information

What are the key skills and qualifications needed to thrive as a translation localization account manager, and why are they important?

To thrive as a Translation Localization Account Manager, you need expertise in project management, multilingual communication, and a solid understanding of the localization process, often backed by a degree in languages, business, or a related field. Familiarity with translation management systems (TMS), CAT tools like SDL Trados or MemoQ, and CRM platforms is typically required. Outstanding client relationship management, problem-solving abilities, and cross-cultural sensitivity are essential soft skills for excelling in this role. These competencies ensure effective project delivery, client satisfaction, and smooth international collaboration in a fast-paced, global environment.

How does a translation localization account manager typically collaborate with project managers and linguists to ensure client satisfaction?

A Translation Localization Account Manager acts as the primary point of contact between clients and the internal localization team, working closely with project managers and linguists to align on project goals, timelines, and quality standards. They coordinate project kickoff meetings, provide clear client requirements, and facilitate regular status updates to address issues proactively. By maintaining open communication channels and ensuring that client feedback is accurately relayed to the localization team, they help deliver projects that meet client expectations and foster long-term relationships.

What is the difference between Translation Localization Account Manager vs Translation Project Coordinator?

AspectTranslation Localization Account ManagerTranslation Project Coordinator
CredentialsTypically requires a bachelor’s degree in language, business, or related field; strong communication skillsOften requires similar educational background; focus on organizational skills
Work EnvironmentClient-facing, managing accounts, building relationshipsInternal team coordination, managing project timelines
Industry UsageUsed in agencies and localization firms to maintain client accountsCommon in translation agencies to oversee project execution

The Translation Localization Account Manager primarily focuses on client relationships and account growth, while the Translation Project Coordinator handles the day-to-day management of translation projects. Both roles require strong communication and organizational skills but differ in their main responsibilities and interactions with clients versus internal teams.

What does a translation localization account manager do?

A Translation Localization Account Manager oversees language translation and localization projects for clients, ensuring that content is accurately adapted for different regions and cultures. They act as the main point of contact between clients and the translation team, managing project timelines, budgets, and quality standards. Their responsibilities include understanding client needs, coordinating with linguists and project managers, and ensuring that deliverables meet the required specifications. The role requires strong communication, organizational, and problem-solving skills, as well as knowledge of localization processes and tools.
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Translation Localization Account Manager jobs near you

Customer Service Representative Bi-lingual

J&B Medical Supply Co Inc

Wixom, MI • On-site

$15.25 - $20.75/hr

Full-time

Posted 18 days ago

Job description

Description:

Department: Customer Service

Location: Wixom, MI

Classification: Non-exempt

Reports to: Team Support/Team Lead

Created on: 05/08/2019


Summary:

The Customer Service Representative ensures customer satisfaction by proactively problem-solving, utilizing all available resources, to provide the highest level of customer service.

Essential Functions:

  1. Fluent and able to assist customer internal or external, in both English and Spanish languages via spoken or written communication.
  2. Acts as translator when needed for any JBM team.
  3. Accesses and enters data in member accounts following HIPAA guidelines.
  4. Verifies insurance following established verification processes.
  5. Creates documentation to ensure supplies are shipped per insurance guidelines.
  6. Communicates with Team Support or Team Lead for matters that require supervisor approval or intervention.
  7. Utilizes the Customer Service Wiki to maintain a strong knowledge base of processes, procedures, insurance guidelines, products and company information.
  8. Makes suggestions for process improvements.
  9. Fluent and able to assist customer internal or external, in both English and Spanish languages via spoken or written communication.
  10. Acts as translator when needed for any JBM team.


Key Competencies:

  1. Accountability
  2. Action Oriented
  3. Communicates Effectively
  4. Customer Focus
  5. Nimble Learning
  6. Being Resilient
  7. Resourcefulness
  8. Self-Development
  9. Instills Trust


Requirements:

Supervisory Responsibilities:

The Customer Service Representative Bi-lingual has no supervisory responsibilities.


Work Environment:

This job is performed in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to speak, hear and see. The employee is frequently required to stand, walk, use hands to finger, handle or feel and reach with hands and arms.


Position Type:

This is a full-time position with a regular 40-hour work schedule. At times, overtime may be required.


Travel:

This position does not require travel.

Required Education and Experience:

  1. High School Diploma, GED, or equivalent experience.


Preferred Education and Experience:

  1. 2+ years of experience in a fast-paced customer service role requiring the ability to handle multiple tasks at various stages of completion.
  2. Previous experience requiring clear and calm communication by phone.
  3. Previous experience requiring the ability to effectively use computer system and maintain good records.

Other Duties:

All other duties as assigned by management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are request of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.