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Transition Program Manager Jobs in Jacksonville, FL

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Transition Program Manager information

See Jacksonville, FL salary details

$33.4K

$65K

$107K

How much do transition program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for transition program manager in Jacksonville, FL is $65,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a transition program manager?

Transition Program Managers are professionals responsible for overseeing and coordinating the process of transitioning projects, services, or operations from one state to another within an organization. This often involves managing the handover between teams, implementing new processes, or supporting organizational change to ensure a smooth and effective transition. They work closely with stakeholders to develop transition plans, mitigate risks, and ensure that objectives are met on time and within budget. Transition Program Managers play a critical role in minimizing disruption and ensuring continuity during periods of change.

What are the key skills and qualifications needed to thrive as a transition program manager?

To thrive as a Transition Program Manager, you need expertise in project management, organizational change, and stakeholder engagement, typically supported by a bachelor’s degree and relevant experience. Familiarity with project management tools (like MS Project or Jira), change management methodologies (such as Prosci or ADKAR), and certifications like PMP or Prosci are highly valued. Strong communication, leadership, and problem-solving skills help foster collaboration and navigate complex transitions. These capabilities are critical for ensuring seamless transitions, minimizing disruption, and achieving organizational objectives.

What are some common challenges transition program managers face when coordinating cross-departmental projects?

Transition Program Managers often encounter challenges such as aligning priorities across different departments, managing varying stakeholder expectations, and ensuring clear communication during periods of change. They must balance multiple timelines and dependencies while keeping teams motivated and informed. Proactively addressing resistance to change and fostering collaboration are key skills for success in this role.

What is the difference between Transition Program Manager vs Project Coordinator?

AspectTransition Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentLeads multiple projects, manages teams, and oversees transition processesSupports project tasks, coordinates activities, and assists project managers
Employer & Industry UsageCommon in IT, corporate, and government sectors during organizational changesUsed across various industries for project support roles

The Transition Program Manager focuses on overseeing entire transition projects, managing teams, and strategic planning. In contrast, the Project Coordinator provides support to project teams, handling day-to-day tasks. While both roles require organizational skills, the Transition Program Manager has broader responsibilities and often requires more experience and certifications.

What are popular job titles related to Transition Program Manager jobs in Jacksonville, FL?

For Transition Program Manager jobs in Jacksonville, FL, the most frequently searched job titles are:

What job categories do people searching Transition Program Manager jobs in Jacksonville, FL look for?

The top searched job categories for Transition Program Manager jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Transition Program Manager jobs?

Cities near Jacksonville, FL with the most Transition Program Manager job openings:

Transition Program Manager jobs near you

Information Technology_USA - USA_C&SI Engagement Manager

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Posted 27 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Lake City, WA
Duration: 6 months
skill id: 10881313
Role Description
Client Relationship & Governance
• Act as the single point of contact for the client across all BPO engagements.
• Build and maintain long-term, strategic client relationships to drive trust and account growth.
• Lead governance cadence including weekly/monthly reviews, QBRs, and steering committees.
• Own end-to-end execution of joint goals set between TCS and client and strive towards bringing in efficiency and value through execution.
• Proactively manage client escalations, risks, and expectations.
Program & Delivery Management
• Own end-to-end service delivery across all in-scope BPO towers.
• Ensure delivery meets SLA, KPI, quality, and compliance standards.
• Drive transition programs (pre-DD, DD, ramp-up, steady state).
• Manage delivery risks and ensure timely resolution.
Stakeholder & Team Leadership
• Lead cross-functional teams across operations, transition, IT, HR, and quality.
• Align internal stakeholders to client objectives.
• Mentor delivery leads and ensure high-performance culture.
Financial & Commercial Management
• Manage P&L for the engagement.
• Ensure adherence to contractual and billing processes.
• Identify cross-sell/upsell opportunities.
Transition & Transformation
• Oversee BPO transition progress and act as a single point of contact for client and TCS.
• Drive continuous improvement and automation initiatives.
Performance Management & Reporting
• Track KPIs such as SLA, productivity, and attrition.
• Provide executive dashboards and reports.
Required Skills
Client Relationship & Governance
• Client relationship management
• Governance management
• Weekly/monthly reviews
• QBRs
• Steering committees
• Client escalation management
• Risk management
• Stakeholder expectation management
Program & Delivery Management
• End-to-end service delivery management
• SLA management
• KPI management
• Quality management
• Compliance management
• Transition program management
o Pre-DD
o DD
o Ramp-up
o Steady state
• Delivery risk management
Stakeholder & Team Leadership
• Cross-functional team leadership
• Operations management
• Transition management
• IT collaboration
• HR collaboration
• Quality team collaboration
• Delivery lead mentoring
• High-performance team culture
Financial & Commercial Management
• P&L management
• Contractual process management
• Billing process management
• Cross-sell opportunities
• Upsell opportunities
Transition & Transformation
• BPO transition management
• Continuous improvement
• Automation initiatives
Performance Management & Reporting
• SLA tracking
• Productivity tracking
• Attrition tracking
• Executive dashboards
• Executive reporting
Skills: Business Finance Management ~ Business Process Management(BPM) ~ Corporate Performance Management(CPM) ~ Quality Management for Delivery
Experience Required: 10 & Above

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