Transcript Evaluator Jobs in Chicago, IL (NOW HIRING)

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service.  We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

What You Will Do:

The Admissions Evaluator is responsible for proactively facilitating the process necessary for the expedient and accurate admission of students to the University.

• Evaluates new and in-progress applications and supplemental materials in order to reach an admission decision

• Communicates and coordinates with applicants for submission of all application credentials

• Communicates and coordinates with other University departments (enrollment, student finance, faculty) and outside agencies (other institutions, evaluation & testing agencies) as necessary to collect information needed to reach an admission decision

• Organizes and coordinates application review & transcript evaluation processes with various University departments (i.e. Registrar, Advising, etc.)

• Utilizes various reports to audit files

• Bachelor’s Degree preferred or some college with significant work experience

• Minimum of 1 year of experience in Higher Education (preferred) in admissions, advising or another student facing role, strongly preferred

• Experience with Microsoft office (word, excel, etc.) and familiarity with relational databases (Banner preferred but not required)

• Customer Focus: Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.

• Problem Solving: Takes initiative to identify, define, and resolve challenges. Assesses root causes, generates and evaluates options, and implements practical solutions—adapting quickly to new or unexpected issues with sound judgment and minimal oversight.

• Responsiveness & Timeliness: Responds promptly to requests, inquiries, and service needs. Acknowledges receipt of concerns, sets clear expectations, and minimizes delays in follow-up or resolution.

• Adaptability in Service Delivery: Adjusts approach based on urgency, complexity, or context. Remains flexible and resourceful when responding to evolving needs or unexpected challenges.

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full-time staff benefits can be found here.

The salary range of the grade for this position is $18.14 to $24.49 per hour (typical workweek is 37.5 hours).  Compensation decisions are dependent upon the facts and circumstances of each position and candidate.  Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity. 

Please include the following along with your application:

• Resume (Required)
• Cover Letter (Optional)
• Current NLU employees please also submit an Internal Posting Form