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Transaction Processing Associate Jobs in Iowa (NOW HIRING)

Infosys

Customer Service Representative

Des Moines, IA

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process ... Executes transaction processing in order to meet timeliness and quality standards. * Works with ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process ... Executes transaction processing in order to meet timeliness and quality standards. * Works with ...

Central Garden & Pet

Warehouse Lead

Council Bluffs, IA · On-site

$17 - $21.75/hr

Train associates on power equipment usage, RF devices, and standard operating procedures ... Ensure timely and accurate transaction processing in SAP, including BOLs, packing slips, goods ...

Central Garden & Pet

Warehouse Lead

Council Bluffs, IA

$17 - $21.75/hr

Train associates on power equipment usage, RF devices, and standard operating procedures ... Ensure timely and accurate transaction processing in SAP, including BOLs, packing slips, goods ...

Central Garden & Pet

Warehouse Lead

Council Bluffs, IA · On-site

$17 - $21.75/hr

Train associates on power equipment usage, RF devices, and standard operating procedures ... Ensure timely and accurate transaction processing in SAP, including BOLs, packing slips, goods ...

Central Bank

Relationship Banker I

Sioux City, IA · On-site

$17.50 - $22.75/hr

This role provides seamless, one-stop experience by efficiently processing transactions and ... Associates degree required or equivalent work experience * Minimum of one (1) year of experience in ...

Central Bank

Relationship Banker I

Sioux City, IA · On-site

$17.50 - $22.75/hr

This role provides seamless, one-stop experience by efficiently processing transactions and ... Associates degree required or equivalent work experience * Minimum of one (1) year of experience in ...

Central Bank

Relationship Banker I

Sioux City, IA · On-site

$17.50 - $22.75/hr

This role provides seamless, one-stop experience by efficiently processing transactions and ... Associates degree required or equivalent work experience * Minimum of one (1) year of experience in ...

Pawn King

Retail Sales Associate - 3768

Davenport, IA

$14 - $17/hr

A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales ...

COMMUNITY SAVINGS BANK

Customer Service Associate

Robins, IA

$13.25 - $18.25/hr

Customer Service Associates are face of the bank, responsible for providing exceptional customer ... This role includes processing transactions efficiently, maintaining accuracy, and promoting bank ...

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How much do transaction processing associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for transaction processing associate in Iowa is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Transaction Processing Associate, and why are they important?

To excel as a Transaction Processing Associate, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or equivalent. Familiarity with transaction processing systems, databases, and spreadsheet software like Microsoft Excel is typically required. Effective communication, time management, and problem-solving abilities help you manage high volumes of data and collaborate with team members. These skills ensure accuracy and efficiency in processing transactions, which is crucial for maintaining financial integrity and customer satisfaction.

What are some common challenges faced by Transaction Processing Associates, and how can they be managed effectively?

Transaction Processing Associates often encounter challenges such as handling high transaction volumes, meeting strict deadlines, and ensuring accuracy in data entry. To manage these effectively, it's important to develop strong organizational skills, maintain attention to detail, and utilize digital tools for tracking tasks. Collaborating closely with team members and supervisors can also help in resolving discrepancies quickly and ensuring that service level agreements are consistently met.

What are Transaction Processing Associates?

Transaction Processing Associates are professionals responsible for handling, reviewing, and processing financial or business transactions within an organization. They ensure that transactions are accurately entered, verified, and completed according to company policies and regulatory requirements. Their duties often include data entry, reconciling accounts, addressing discrepancies, and maintaining records. These associates play a key role in supporting finance, operations, or customer service teams, helping ensure smooth and efficient business operations.

What is the difference between Transaction Processing Associate vs Customer Service Representative?

AspectTransaction Processing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require financial or data entry certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBanking, finance, or corporate offices; focus on data entry and transaction accuracyCall centers, retail, or service centers; focus on customer interaction
Employer & Industry UsageFinancial institutions, banks, and corporate finance departmentsRetail, telecommunications, and service industries
Common Search & Comparison IntentUnderstanding job duties, requirements, and career pathCustomer interaction skills and job responsibilities

The main difference is that Transaction Processing Associates focus on handling financial transactions, data entry, and accuracy within financial or corporate settings. Customer Service Representatives primarily engage with customers, providing support and resolving issues. Both roles require strong communication skills, but their work environments and daily tasks differ significantly.

What are popular job titles related to Transaction Processing Associate jobs in Iowa? For Transaction Processing Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Transaction Processing Associate jobs in Iowa look for? The top searched job categories for Transaction Processing Associate jobs in Iowa are:
What cities in Iowa are hiring for Transaction Processing Associate jobs? Cities in Iowa with the most Transaction Processing Associate job openings:
Transaction Processing Associate jobs near you
Infographic showing various Transaction Processing Associate job openings in Iowa as of May 2026, with employment types broken down into 47% Full Time, 38% Part Time, 13% Contract, and 2% Nights. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,104 per year, or $18.3 per hour.
Customer Service Representative

Customer Service Representative

Infosys

Des Moines, IA

$15.50 - $21.25/hr

Other

Posted 26 days ago

Infosys rating

7.6

Company rating: 7.6 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

87th of 203 rated it services

Job description

Job details
Job Role
Process Associate - US
Work Location
Des Moines, IA
State / Region / Province
Iowa
Country
USA
Domain
Delivery
Interest Group
Infosys McCamish
Company
Infosys McCamish
Requisition ID
148193BR
Infosys McCamish
Domain: Life Insurance
Skill: Customer Service
Senior Process Associate - Customer Service
In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you'll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Location for this position is Des Moines.
Qualifications:
Required

  • High School Diploma or GED Equivalent.
  • At least 1 years of experience in the job description below.
  • Work in Office.
Preferred
  • Intermediate level of experience with Microsoft Outlook, Excel, and Word.
  • Proven track record and experience working in a fast-paced team environment with ability to meet high productivity levels and tight deadlines for service delivery.
  • Excellent service orientation and work ethic
  • Must be committed to protecting client and producer confidential information.
  • Must be able to work independently with minimal direction.
  • Excellent interpersonal skills, internal and client facing.
  • Strong analytical, organization and communication skills (written and verbal).
Your responsibilities include but may not be limited to
  • Manage large amounts of inbound calls in a timely manner
  • Identify customers' needs, clarify information, research every issue, and provide solutions
  • Provides excellent customer service by responding to email and phone requests.
  • Escalates needed issues to designated level to ensure service results in customer satisfaction.
  • Executes transaction processing in order to meet timeliness and quality standards.
  • Works with team to meet service and quality standards.
  • Build sustainable relationships and engage customers by processing the extra mile.
  • Completes internal and external training for new or revised processes as needed.
  • Keep records of all conversations in our call center database in a comprehensible way
  • Assists with additional agent issues as needed.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/

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