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Transact Jobs (NOW HIRING)

VP, Customer Support

Atlanta, GA

$133K - $170K/yr

Formed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies (NYSE: ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate ...

Formed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies (NYSE: ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate ...

VP, Customer Support

Atlanta, GA · On-site +1

$200K - $245K/yr

Formed by the merger of Transact and CBORD, Illumia is a portfolio company of Roper Technologies (NYSE: ROP) serving more than 1,750 client institutions across higher education, healthcare, corporate ...

Illumia was built on the collective expertise of Transact Campus + CBORD , and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be ...

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Transact information

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How much do transact jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for transact in the United States is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.47 per hour, depending on experience, location, and employer.

What is a Transact job?

A Transact job typically involves handling financial transactions, payment processing, or managing digital transaction systems. Professionals in this role may work with businesses, banks, or fintech companies to ensure smooth and secure transactions. Responsibilities can include reconciling payments, troubleshooting transaction errors, and improving transactional workflows. Strong attention to detail, knowledge of financial systems, and familiarity with security protocols are often required.

What is the difference between Transact vs Mortgage Processor?

AspectTransactMortgage Processor
CredentialsTypically requires real estate or transaction management certificationsRequires mortgage licensing, loan processing certifications
Work EnvironmentReal estate agencies, transaction management firmsMortgage lenders, banks, credit unions
Industry UsageReal estate transactions, property salesLoan processing, mortgage approval
Search & Comparison IntentUnderstanding transaction management rolesUnderstanding mortgage loan processing roles

Transact professionals focus on managing real estate transactions, coordinating documents, and ensuring smooth property sales. Mortgage Processors handle loan documentation, verify borrower information, and prepare files for approval. While both roles involve real estate finance, Transact roles are more transaction-focused, whereas Mortgage Processors specialize in loan processing within the mortgage industry.

What are the key skills and qualifications needed to thrive as a Transact Specialist, and why are they important?

To thrive as a Transact Specialist, you need a strong background in financial transactions, attention to detail, and familiarity with regulatory compliance, often supported by a degree in finance or business. Proficiency with transaction processing systems, payment platforms, and relevant certifications such as PCI DSS are typically required. Analytical thinking, problem-solving abilities, and effective communication are essential soft skills for handling complex transaction issues and collaborating with clients or team members. These skills ensure secure, accurate, and efficient processing of transactions, which is vital for maintaining trust and operational excellence in financial services.

What are Transact jobs?

Transact jobs typically refer to roles associated with the company Transact, which specializes in payment solutions for educational institutions and businesses. These jobs can include positions in software development, customer support, sales, project management, and technical services, all focused on creating and supporting secure transaction and payment systems. Employees may work on enhancing campus card systems, mobile payment platforms, or financial technology services. The work environment is often fast-paced and technology-driven, requiring adaptability and problem-solving skills. Career opportunities at Transact can offer growth in the fintech and edtech industries.

What are some typical challenges faced by professionals working in transaction management roles, and how can they be overcome?

Professionals in transaction management often face challenges such as coordinating multiple stakeholders, managing tight deadlines, and ensuring compliance with various regulations. Effective communication and strong organizational skills are essential to navigate these challenges. Utilizing project management tools and maintaining up-to-date knowledge of industry standards can also help streamline processes. Building strong relationships with clients and team members further ensures smoother transactions and helps prevent misunderstandings.
What cities are hiring for Transact jobs? Cities with the most Transact job openings:
What are the most commonly searched types of Transact jobs? The most popular types of Transact jobs are:
What states have the most Transact jobs? States with the most job openings for Transact jobs include:
Infographic showing various Transact job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,113 per year, or $17.8 per hour.
Technical Support Engineer- Quickcharge

Technical Support Engineer- Quickcharge

Transact Campus

Albany, NY • Remote

Full-time

Posted 15 days ago


Job description

Title: Technical Support Engineer-QuickCharge

Location: Albany, NY Office or Fully remote within the US

Transact+CBORD is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students' lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education and health institutions to simplify the student experience across the full spectrum of student life.

To learn more about our products, please visit our website located here:

Transact+CBORD | One Connected Experience (Transact+CBORDcampus.com)

We are currently searching for qualified candidates for Technical Support Engineer-QuickCharge. Please see the details for the position below.

Who we are:

Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Be a part of this exciting new partnership, committed to transforming organizations and improving the lives of people doing mission-critical work.

Why join our team?

We strive to provide the very best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.

Our success and growth are directly attributed to our people. Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

Key Responsibilities:

  • Receives and records incident related information using a variety of tools, techniques and procedures.
  • Conducts analysis, gathers information (i.e. click steps, logs, screen shots), troubleshoots and resolves or recommends resolutions to moderately complex customer problems.
  • Uses judgment within defined practices and procedures.
  • Uses knowledge and skills to address customers' needs and resolve problems within existing specifications and standards; unusual problems which may require exceptions to procedures or processes are referred to a more senior engineer.
  • Troubleshooting with tools and techniques, including network browsers, through Wireshark (or equivalent), Microsoft Windows
  • Server analysis using built-in and third-party tools, SQL database analysis, HTTP/HTTPS, APIs, web browsers, and Microsoft Internet Information Systems analysis, and more.
  • Maintains customer relationships by handling their questions and concerns with speed and professionalism.
  • Establishes priorities and communicates effectively with clients.
  • Overcomes constraints to resolve client issues and meet established deadlines.
  • Actively contributes to a knowledge base that improves the effectiveness of the team, and information available to our clients.
  • Communicate with product teams on customer feedback and help develop longer-term improvement options.
  • Acting as primary contact for assigned clients with respect to product company performance and operational processes.

What you will bring:

Able to work in a high-energy, fast-paced environment where change is the order of the day.

Ability to troubleshoot using skills related to software functionality / hardware configuration, and technical issues.

    • Comfortable troubleshooting technical issues via phone/email/ticketing/chat.
    • Strong analytical, problem solving and interpersonal skills.
    • Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
    • Analytical, methodical, detail-oriented individual.
    • Strong desire and passion for learning new technologies, investigating technical problems and helping customers.
    • Demonstrated ability to accept feedback, engage in self-reflection and transform that process into performance improvement.
    • Practical experience in Information Technology, Engineering, or related technical field
    • 2-4 years of technical support or software troubleshooting experience
    • Experience with SQL databases and basic query writing
    • Familiarity with Windows and/or Linux server environments
    • Understanding of web technologies (HTTP/HTTPS, APIs, web browsers)
    • Customer service orientation with patience and empathy
    • Ability to work independently and manage multiple cases simultaneously
    • Willingness to learn new technologies and adapt to changing environments

    Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

    Transact+CBORD Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

    For more information on other job opportunities and our amazing culture, check us out HERE.


    Employment Type: FULL_TIME