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Work From Home Fedex Customer Service Jobs (NOW HIRING)

Globe Life American Income Division

Customer Service - WFH

$16.50 - $22.25/hr

About the job Customer Service - WFH We are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally. For more than ...

New

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

OnHires

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Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

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Work From Home Fedex Customer Service information

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How much do work from home fedex customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work from home fedex customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home FedEx customer service representative?

A Work From Home FedEx Customer Service job involves assisting customers remotely with tracking shipments, handling inquiries, resolving issues, and providing information about FedEx services. Employees communicate via phone, email, or chat to ensure a seamless customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with FedEx policies and systems. Training is typically provided, and employees must have a reliable internet connection and a quiet workspace.

What does a work from home FedEx customer service representative do?

As a Work From Home Fedex Customer Service representative, your daily responsibilities include answering customer inquiries via phone, email, or chat, assisting with package tracking, processing claims, and resolving delivery issues. You'll use FedEx's internal systems and customer service platforms to log interactions and access shipment information. Collaboration with other team members and departments may occur virtually, especially when addressing complex problems or escalations. Staying organized and managing time efficiently is important, as you'll often handle multiple tasks and customers throughout your shift. This remote role requires maintaining a professional and friendly customer experience from your home office.

What skills and qualifications are needed for a work from home FedEx customer service representative?

A Work From Home Fedex Customer Service representative should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and basic computer applications is typically required. Outstanding candidates demonstrate empathy, patience, time management, and the ability to work independently. These qualities help ensure efficient, high-quality support for customers while maintaining FedEx's service standards in a remote setting.

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What states have the most Work From Home Fedex Customer Service jobs?

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Work From Home Fedex Customer Service jobs near you
Infographic showing various Work From Home Fedex Customer Service job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 18% Part Time, and 12% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - WFH

Globe Life American Income Division

Remote

$16.50 - $22.25/hr

Other

Posted 3 days ago

New

Job description

About the job Customer Service - WFH
We are the only 100% union-label supplemental benefits provider in the world, proudly serving over 40,000 unions and associations internationally. For more than 60 years, we've specialized in delivering supplemental and permanent benefit solutions to hardworking families who rely on us for financial security.
Position Overview:
We are looking for motivated and service-oriented individuals to join our remote team. You'll work directly with union members who have requested benefits information, helping them understand their options and guiding them through the enrollment process.
Key Responsibilities:

  • Handle inbound and outbound calls with prospective clients
  • Set virtual appointments and conduct benefits presentations
  • Educate clients on available programs and coverage options
  • Complete applications and documentation with accuracy
  • Maintain high-quality service standards and client records
  • Participate in leadership training and development opportunities
What We're Looking For:
  • Excellent verbal communication and interpersonal skills
  • Positive, energetic attitude and professional demeanor
  • Strong customer service or sales background (preferred, not required)
  • Basic computer proficiency and ability to work in a digital environment
  • Team player who works well with all levels of the organization
  • Legally authorized to work in the U.S. or Canada
What You'll Receive:
  • Full benefits package after initial period
  • 100% remote work - no commuting required
  • Flexible work schedule to fit your lifestyle
  • Weekly pay plus performance-based monthly bonuses
  • Annual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performers
  • Career development and fast-track promotion opportunities

If you're passionate about helping others, ready to grow in a supportive environment, and want a career that offers flexibility and high earning potential-apply today and take the first step toward a meaningful future.

Apply