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Day Shift 1800 Contacts Customer Service Jobs (NOW HIRING)

Shift Supervisor - Day Shift

Dallas, TX · On-site

$14.75 - $18.75/hr

... of Service. * Own the shift-to-shift handoff so open issues, truck status, and unfinished work ... Represent Waabi professionally with customer facilities, carrier partners, and site contacts.

Contacts the lessee to discuss end of term options. * Sets appropriate and accurate call back dates ... Follows and completes 90 day check list when speaking with lessees. * Processes tickets, tolls ...

... shift 1800-0400(10 hours) Benefits: (Medical Starts after 60 days and the first of the month after ... You will be employed directly by Pacific Rail Services and will not be considered an employee of ...

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Day Shift 1800 Contacts Customer Service information

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How much do day shift 1800 contacts customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for day shift 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Day Shift 1800 Contacts Customer Service vs Day Shift 1800 Contacts Technical Support?

AspectDay Shift 1800 Contacts Customer ServiceDay Shift 1800 Contacts Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge preferred
Work EnvironmentCall center, customer interactionCall center, technical troubleshooting
Employer & Industry UsageUsed by 1800 Contacts for customer support rolesUsed by 1800 Contacts for technical support roles

Both roles involve working in a call center environment for 1800 Contacts, requiring strong communication skills. Customer Service focuses on assisting customers with orders and inquiries, while Technical Support involves troubleshooting technical issues. The main difference lies in the skill set and focus area, but both positions share similar credentials and work settings.

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What are the most commonly searched types of Shift 1800 Contacts Customer Service jobs?

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What states have the most Day Shift 1800 Contacts Customer Service jobs?

States with the most job openings for Day Shift 1800 Contacts Customer Service jobs include:

Infographic showing various Day Shift 1800 Contacts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Full-Time) - Day Shift

Dayton, OH • On-site


XPO Logistics
Import-Export • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 224 frontline employees who took The Breakroom Quiz

231st of 366 rated logistics

Recommended by students

Respectful managers

Uninterrupted breaks


$22.10/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago


Job description

What you'll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $22.10
  • Shift: 6:00 - 14:30
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you'll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.


XPO logo

About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US


What XPO employees say

Pay

Benefits

Hours and flexibility

Workplace

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